This practice has gone down hill since it switched from Thabet to Rad Orthodontics. I have had 3…read morekids go to this practice and it used to be a place I would highly recommend to others. Not any more There have been lots of little things over the past few years I didn't like, but a few weeks ago had a bad experience that didn't need to be one. My daughter had an appointment to get some new trays and we were running late. I called the office- no one picked up (which is typical), but I left a message letting them know when we would be there. We arrived within their 15 min late policy, but the back office said they would not see her because they wanted to go to lunch. I know we were running late and that is on us, but when you still show up within their grace period, they should see you. It was a 5 minute appointment to get new trays. Now we are re-scheduled for a couple of weeks later. Poor customer service!! In addition most of the staff always seem miserable to be there (except for the gentleman at the front desk who greets you with a smile) Do better Rad Orthodontics!!

I have 2 family members enrolled with Thabet ortho. They had a staff member come down with Covid…read moreand they closed the office this week and they aren't returning any phone calls, emails or texts to their schedulers. It is very disappointing. I have trays that I'm supposed to pick up that are just sitting in their offices and this level of service is not worth the $$$ thousands of dollars they have received from me. They are not the Thabet they used to exist. New ownership and staff that are really dropping the ball.

Overall good service by staff. But when you go for dental checkup, be careful of any upsales…read more Even if they provide you with an estimate - take it with a grain of salt. The actual amount will be higher. I was told that was because it was an "estimate" I have not experienced that with other medical and dental services. If I am providing you my insurance information, and you have the coding of the service provided - there should not be any discrepancy. All this happened after a few months of the date of service. So agree with other reviews - keep all records of your transactions, stick to the basic required procedures, decline any additional services or products.

Not a patient friendly office i do not recommend to anyone. I wanted to cancel my appointment i…read morecalled them exactly 30 hrs. before the appointment and they informed that they would charge $50 I am aware of the policy but i do believe that they can waive it for new patients i am not going back. My previous dental care always very flexible .

Outstanding as always. Friendly and professional. Dr. Oh and Brooke always do their best to make…read moretheir patients as comfortable as possible.

Visited Dr. Oh and his assistant, Shelley, last Thursday. This was the first of two visits to…read morereplace a crown. Shelley introduced herself as this was our first time meeting. She informed me prior to the actual work as to what would take place. The information was good and helped in keeping me in a calm state. When Dr. Oh entered, I was ready and relaxed. From my point of view, I think the actual removal of the old crown and replacing it with the temporary crown went smoothly, Dr. Oh took the time to show me what the old crown looked like and the fact that a part of the remaining tooth had to be removed because a cavity had developed. I was very pleased with the work and had minor pain afterwards. Many thank thanks to Dr, Oh and Shelley for your exceptional work. You made this visit as painless as possible and I am grateful!

The staff was kind, but unfortunately my cavity filling did not resolve the issue and I'm still…read moreexperiencing discomfort afterward. I wish the issue could have been more thoroughly treated at the time of service. I also hope follow-up care and patient concerns can be handled better moving forward.

Dr Islam did a great job fitting my new denture. The whole staff was was courteous and very helpful.read more

This place actually SCAMS people and have seen multiple bad reviews talking about the same thing…read more WARNING if they tell you that you have this gum disease that costs $1000s and must come in very very often do not listen its not true. Went to get a second opinion and Shady Grove Dental Care was shocked they said this because I had 0 symptoms of this said disease. I feel genuinely so bad for the people that fell for this. Shoutout to Shady Grove Dental Care they have the best staff and Dentists and I would pay out of pocket just to go there.

BEWARE - Fraudulent Practices and Unprofessional Staff…read more My family and I had been patients of Total Dental Care for over five years. Unfortunately, the level of professionalism and integrity at this office has declined dramatically in the past year and a half. Most recently, I discovered that they forged my signature on a contract I never signed. I began Invisalign treatment with them in 2024. From the beginning, their billing department was disorganized and unhelpful. I had to make multiple trips to the office just to receive a corrected contract that reflected the agreed-upon cost. I eventually signed the correct version and kept a copy for my records. Fast forward to early 2025--after I had finished paying off my Invisalign--I noticed an additional, unauthorized charge to my account. I contacted the office immediately but was given the runaround for 5 days. This should have been clarified and resolved in one phone call. Dealing with their joke of administrative, billing, etc. staff is a nightmare. When I finally spoke with the office manager, she told me their records showed a different contract with higher payment terms. I requested a copy, and to my shock, the document she sent had a forged version of my signature, printed name, and date. I immediately went to the office to address this in person. When I presented the original, accurate contract that I had signed, the office manager had no explanation. She admitted that the forged version was the only one in their system. Despite this, no one from the office took responsibility or offered a resolution until I threatened with legal action. No apology, no ownership, no follow-up from Dr. Narendra or the ownership. This is not just a billing error--it's fraud. Aside from this major issue, the office frequently cancels appointments with minimal notice and falsely claims to have contacted patients. Patients deserve to be treated with honesty and respect. I strongly encourage anyone who has done business with this office to review their documentation carefully. If they did this to me, I can't help but wonder how many other records they've tampered with. Avoid this office at all costs.

My parents and I have been a patient of Dr. Glass for many years now. I discovered that my former,…read moreretired, colleague and her family are patients of Dr. Glass too. His practice looks like a house from the outside and is beautifully landscaped. It looks very inviting from the outside. Parking can be challenging for those such as myself who can't parallel park well on the street. The inside is very well kept. There is a nice waiting room that has magazines and even toys and books for toddlers. I also like that they have a water cooler. The staff are all friendly, professional, thorough, and adept. When I come in for my bi-annual cleaning I generally get Patricia who is pleasant and makes the time go by. Today I came in to have two fillings for my receding gum. Dr. Glass was thorough in explaining the procedure and said if I experienced any discomfort to let him know, and I did, not too long after he started. He frequently checked to see if I was doing ok. It shows he cares about his patients which I can appreciate. Without any reservation, I highly recommend Dr. Glass.

I started seeing Dr. Glass when I was living in Germantown and after I stopped seeing a dentist for…read morea few years. He and his staff didn't make me feel bad about it and cleaned me up very well. I don't love going to the dentist (I feel like I'm a car at the auto shop), but Dr. Glass is as gentle as they get. I later moved to DC and my insurance changed, so I attempted to find a new local dentist. Well, said dentist removed one of my one fillings and replaced it, because he just felt like it would look nicer. Fast forward a few months and I -swallowed- said filling and frantically called Dr. Glass for an appointment. I was fit in promptly and worked up thoroughly - the tooth was ruined and I would need my first root canal. Dr. Glass smoothed out my tooth in the mean time, referred me to dentist to do the root canal (he was also good, but no Dr. Glass), and then had me back to do a temporary crown as he sent away for a permanent crown to be made. Even if Dr. Glass isn't in network for my new dental insurance (though services are partially covered), even if it's a 45-minute drive out, I'll be going to Dr. Glass, because once you find a good dentist, you don't leave 'em! (lesson learned.)

I previously rated this dentist practice as exceptional. However, I am recinding that review…read moreentirely. The billing manager who sits at the receptionist desk sent my bill to an incorrect address (major HIPAA violation). This upset me very much. Additionally, the bill was for an amount in excess of the agreed-upon treatment plan, and there were no details as to what the extra amount was for. In speaking with the billing manager, she promptly hung up on me. I called back to talk with Dr. Rizwan to advise him of the situation. The billing manager sarcastically replied, "He is busy. Oh, don't worry, he will get the message and call you back." Three weeks have passed, and Dr. Rizwan has not returned my call. I believed we had a good dentist-patient relationship. However, I was wrong. It has been three weeks, and I have not received a response to date. I referred people to the Kentlands Dentistry practice, and they will not be returning because of this. Shame on the billing manager who felt so comfortable hanging up on a paying customer and for her very unprofessional manner. I am also disappointed that Dr. Rizwan would allow such an employee to work there and behave in such an unprofessional manner, and that he never returned my call. I thought I had finally found MY dentist. Very disappointing to say the least. Maybe the billing manager was a family member of Dr. Rizwan's, but she was horribly rude and upsetting. A HIPAA violation is taken very seriously and cannot be ignored.

Excellent experience! My first visit for x-rays, cleaning, overall evaluation. Everyone from the…read morereceptionists to the dentist were extremely professional. The dentist provided a thorough health exam of my gums, neck, jaw, bite and cavity check. One of the best dental visits I've experienced.

My experience with this office has been stellar. Dr Shilah has been amazing in helping me get my…read moreoral routine back on track. She is caring and actually makes you feel heard. The office experience is great.

Great care, friendly staff. Dr Winnie Wong explained what she was doing and why it was important…read more Gave me tips for care after the visit.