Had the best experience at Jiffy Lube! Stephanie Dominguez was incredibly helpful, kind, and…read morepositive throughout the entire process. The whole staff was great--efficient, professional, and friendly. This was by far the best service I've ever had. I'll definitely be coming back here for all my car needs. Highly recommend! Don't go by the 1.5 star review, it's clearly wrong!

I purchased a truck that never should have passed inspection. The dealer took it to be inspected…read moreannd the truck came back with an inspection sticker. so I moved forward with the purchase. When the check engine light came on, I brought it to a mechanic. the mechanic stated "this truck never should have passed an inspection." If I could upload the pictures, you would see why. Steer clear of Juffy Lube, at least the one in East Longmeadow! Don't trust an inspection done by the dealer at Jiffy Lube .

Poor experience for vehicle inspections. I took two vehicles there to be inspected and they failed…read moreboth. I took the vehicles to different inspection stations and they passed without any issues. I'd avoid this place unless you want to pay for unnecessary repairs.

Diamond Automotive - A Rare Gem in Auto Repair!…read more If you're not already a customer, you're missing out! The team at Diamond Automotive is honest, friendly, and incredibly fair with their pricing--something you don't find often in this industry. They treat you right, and trust me, it all comes full circle. Great service, great people, and great value. So drop in and say hello to David, Johnathan, and the whole crew. And don't forget to tell them Cooper sent you... woof woof!

Very good and honest repair shop. Was grateful for their help and advice, and will be returning for…read morefuture service.

Excellent customer service. They really listen to me to assess issue. Great communicators…read morethroughout the repair and charges. Actually show you what work they need to do and also what they have done on your vehicle. Issues get resolved!! M.C.

My Go To Place for my Mass State Inspections!…read more Friendly and respectful! Reasonable wait times!

They are fair and reliable! Always willing to help and offer suggestions. I've gotten my car…read moreinspected there several times and will keep going back!

Requested a sticker inspection on 2/17/26 and got in and out within half an hour. Very professionalread more

We've had several jobs done on 2 aging vehicles. The services are reliable, with good quality and…read moreaffordable prices. The staff is knowledgeable and we've been pleased with their customer care.

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Got my 1997 Mercedes-Benz resurrected at this place! Long story short, I got the car stuck in…read morelimp-mode. I'm normally a DIY type of guy but do not have the appropriate dealer-level equipment, and actually, not many other shops around have it either, but these guys did! I mostly just needed a TCM system reset, but Bruno went above and beyond, helping me diagnose some other minor issues I had with the car. Limped my way over there in 2nd gear, and less than an hour later, I was able to drive out with a big smile on my face, car shifting through all the gears, better than ever.

Brought my car here for repair and they basically have 1 full time employee while the other is a…read moresecretary ( Answering Phones, Booking appointments etc) and a mechanic?? Not a good first time experience! Car was ready 3 days after promised! Also one of the most expensive mechanics. Go Elsewhere Yes even the dealer!! !

Im not writing this review based on work performed on my car, but instead work not performed. I…read moredropped of my car at 8am assuming some major suspension work $$ was needed. Received a phone call at 10am indicating that problem was fixed and only required some minor adjustments. Cost was very reasonable and car drives smoothly. My point here and main reason im taking the time to write this is I could have easily been taken advantage of and charged MUCH more $$ - and wouldn't have known the difference. So for that alone im giving this place a solid review and would definitely go back. Although hoping I dont need to!