I dont usually post reviews, but I have to give credit where its due. Customer service? 10/10…read morePresentation? 10/10 Quality? 10/10 I can go on and on, but long story short, these guys really check all the boxes. Zhenya was so incredibly patient and helpful throughout the whole process and made sure to exceed all of my expectations and beyond. I have done both delivery & pick up before and both have gone seamlessly. If you're looking for a great customer service experience that is followed by great results, I definitely recommend giving Flor De Passion a try.

The flower bouquet itself was absolutely beautiful; I have no complaints about the quality or…read moredesign. It looked just as lovely as expected. However, the customer service was disappointing. My bf originally placed the order for delivery but later changed it to in-store pickup on different day a week advance. When I arrived at the shop, I felt unwelcome. After giving the name for pickup, I was asked for the order number in a tone and with facial expressions that made it seem like I was bothering her. She then asked me to spell the name, but repeatedly misspelled it and said she couldn't find the order. The name on the order was very common and simple name is the US, so this made the situation even more frustrating. After she found my order after few miscommunications, she said the order is not ready, so I have to wait until the order is ready. I consider myself an easygoing person, but the interaction felt unnecessarily rude and unprofessional. While the flowers were beautiful, the customer service significantly affected the overall experience.

I ordered several bouquets for a variety of occasions and they have always been nothing short of…read moremagnificent. Luscious bouquets of fresh flowers with unique arrangements. So glad I found this gem. A pleasure to work with! Highly recommend!

Exceptional service. Not only was the customer service top notch and responsive, but the floral…read morearrangement that I ordered was beautiful. I would highly recommend MariFlora if you're looking for a high quality, and very well priced arrangement!

I love this family run business. They are truly a gem in Brooklyn. I've purchased several…read morearrangements from them and will continue to do so just on customer service alone. The arrangement are always breath taking. I recommend for all flower needs. They work within your budget and deliver masterpieces.

I've used this floral shop twice, and both times they have exceeded my expectations. I saw some…read morebeautiful arrangements online, but couldn't make a specific decision. I called Eclore and explained my vision to them. They truly exceeded my expectations on both occasions! (The recipient of both arrangements also voiced how much they loved the arrangements, and how beautiful the arrangements and flowers were). Eclore makes extremely beautiful flower arrangements, and their price is reasonable. They provide local delivery, which is also very helpful.

BEWARE!! Out of business or doesn't answer!!…read more Ordered flowers for my daughter's birthday a week in advance. Her birthday was today and they were never delivered. I sent an email through their website, called and no one answered! They of course processed the payment and now they are MIA! It is a full 24 hours later and they are still NOT DELIVERED!! And the phone is still not answered. I don't have any emails or flowers.

2nd time walking in for a last minute floral bouquet and they never disappoint…read more Look at this beauty! Love this place. Service is a 10!!!

This is long overdue. I once managed a restaurant in the West Village. Michaels team does a…read morefantastic job at anything they do. They are committed to the service of floral art. Not only did they provide fresh flowers for my bars and host stands, but they also did the gardening outside of our restaurant for many years quarterly. They were always extremely creative and did elaborate displays that brought many a customer inside. It also doesn't help that they're wonderful people. They are a bit on the pricey side, but sometimes it's about quality not quantity. They do great work and I couldn't help but recommend them for anyone who's looking for floral services in that area.

This was from my purchase in June 2023. I was going through my daughter's graduation pics and…read morerealized that I never uploaded my review. Initially I was very upset because my husband went to pick up my order for 2 bouquets and they couldn't find the prepaid order. They somehow forgot to make them and rushed together the bouquets while he waited in the shop. I was fuming back at the apt because we were supposed to leave for my daughter's graduation right at that time. He brought the bouquets back and was also irritated that we were running late. I have to admit that the assembly of the arrangements could have used more attention but since they did rush it, they seemed to have put in a lot of the pricier flowers as consolation. The flowers themselves were beautiful so I was able to open up the bigger bouquet and rearrange it a little to look a little more balanced. The smaller bouquet didn't have as many of the higher priced flowers but looked more balanced. They definitely carry beautiful flowers and I am grateful that they were able to whip them out quickly. I wish I didn't have to go through the massive panic attack at pick up. I want to give them the benefit of the doubt and believe that I was a fluke case. Above blurb was sitting as a draft for years now but I want to follow it with some solid praise. My daughter is now attending college in nyc and I have been sending her flowers monthly through various flower shops in Manhattan and I have yet to have come across flowers that were as pretty and fresh as the ones from your shop. Just wanted to give praise where praise is due. I will call you to arrange for her future flower deliveries. Thanks!

Working with Christopher Gus Sidoli from Bloom Flowers was a dream come true! Not only was he just…read morea pleasure to work with but his artistic genius in helping us design our dream wedding really did come true ;-) My husband and I got married at the New York Botanical Garden in the Bronx so he really played with garden theme which already existed at our venue and incorporated other garden sunset themes into the colors and inspiration for the day. He helped us with everything from the bridal and wedding party bouquets to the groomsmen boutineers to the tables-capes and the gorgeous outdoor Chuppah (which he created from scratch on the day of the wedding). We could not have been happier with his customer service and ideas. He is really an artist first and is able to blend your ideas with his own to create the most stunning floral arraignments and scenic designs. I would recommend him to any bride or groom getting married without any reservation.

BEWARE: Bait-and-Switch Fraud Warning…read more Charged $485 for flowers that didn't match the photo, color, or quality advertised. Refused a refund and blamed the customer. Feels deceptive -- explains the 2-star rating on Google.

My husband and I used Floral Heights as our flower vendor last month and I have nothing but good…read morethings to say about them! Charlotte is great and she helped make my wedding floral vision come true! I looked at another florist but even though they always have gorgeous flowers (and they've been a local go-to flower shop of mine), they were way over my budget... about 2-3k above my budget, to be exact. For the same services and still with beautiful floral arrangements, Floral Heights did the job perfectly and at a fraction of the cost. We had table centerpieces, bridal/bridesmaid bouquets, bridal flower crown, groom/groomsmen/father boutonnières, mother corsages, and flowers for the wedding cake. During our meetings, we altered the flowers a bit, and the end result was perfect. I could not ask for more. Flowers were gorgeous, fresh, and fragrant. Charlotte delivered the flowers herself and even helped me put on my flower crown. It was beautiful. Even more beautiful than I could have ever imagined. Thank you, Floral Heights, for making my special day even more special!

We ordered a semi last minute bouquet to send my mom during Christmas, but we didn't want a…read moreChristmas theme or colors. We picked the Feel The Love middle level, more than basic, less than deluxe. She absolutely LOVED them. I'm still getting messages from her about them. She doesn't know how to take pix with her phone and I'm across the country. So I'll take her word that they are spectacular. She told me to save them in my phone for the future. Woot! Thank you a Floral Heights. Can't wait to see what a deluxe arrangement looks like!

highly recommend this place beautiful flowers great service. quick & efficient very nice ownerread more