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    Marathon Coach

    5.0 (3 reviews)
    Open 7:30 am - 4:00 pm

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    Ask the Community - Marathon Coach

    RV Medics DFW

    RV Medics DFW

    4.8
    (23 reviews)

    Five stars isn't enough for RV Medics DFW!…read more The Situation: We were traveling from Amarillo to the Fort Worth area with a broken air conditioner in miserable 98-degree heat. Every other shop we called was either unable or completely unwilling to help us. The Communication: Cliff was a lifesaver. He stayed in constant contact with us during our drive and managed to fit us into their packed schedule. It's completely obvious why they are so busy--they actually care about their customers and go the extra mile. The Service: We coordinated our arrival, and within just 15 minutes of us pulling into our campsite, the team was on-site and ready to work. The Techs: A huge shout-out to Andrew and Shane! They were highly knowledgeable, courteous, professional, and incredibly helpful. They had us up and running in no time.Thank you so much, RV Medics, for rescuing us from the heat! Highly recommend to anyone looking for honest, fast, and professional mobile RV repair. Beautiful experience and a great price!!

    We gave these people a call after they repaired our neighbor's furnace in their camper van. They…read morewere quick to reply and came out to assess our problems that afternoon. On their initial visit, the tech told us how to reset our side slide which was experiencing uneven movement and sticking. They also set an appointment for the following week to repair or our furnace. They showed up early for the repair and it wound up being $200 less than the original quote. They removed the furnace and cleaned out the mess left by dirt daubers (thanks previous owner!), then reinstalled and made sure the screen was in place to prevent future problems. Very professional and reliable!! We were impressed!

    The Ark Mobile RV Repair

    The Ark Mobile RV Repair

    4.6
    (10 reviews)

    One of our A/C units started acting up and I found out from my extended warranty plan that I could…read moreuse a mobile RV service to make the repair. That was good news as it would spare me the hassle of taking my 5th wheel to a dealer and waiting forever to get it looked at. I contacted The Ark and gave Jesseca my warranty information and she took it from there, coordinating everything with the extended warranty firm, and setting up an appointment. Eric came out, diagnosed my issue, ordered the part needed, and made the repair. The entire process was smooth, and I could not be happier with the quality of work and my decision to call them. Jesseca kept me in the loop from start to finish with excellent communication, which seems rare these days. Eric was professional and friendly and I feel confident that he has the skills to handle whatever may come up in the future. I'll definitely call The Ark when I need service and can highly recommend them.

    Both Jesseca and Eric and friendly and professional. She set up an "asap" appointment for me. With…read morethe pictures I sent Eric of the 7 pin cord (I somehow damaged backing up) had the new cord necessary and efficiently installed it. He saved me a lot of money by installing a new part instead of trying to trouble shoot and analyze the potential problem. He answered the couple questions I had and tested the new cord with me. I can wholeheartedly recommend The Ark Mobile RV. You are a blessing in my life

    Family RV Inspection and Mobile Repair

    Family RV Inspection and Mobile Repair

    5.0
    (6 reviews)

    A little bit late on posting my review using Family RV Inspection and Mobile Repair, but here goes…read more We camped at Lake Whitney November 7th and 8th and it was a great trip with great weather. Something seemed off though when setting up the camper Friday, lights dim, electrical seemed off. The next day, Saturday, started to inspect various areas of the camper, electrical panel, etc. to see if could find root cause of the electrical issue. Issue found, our battery was bad, like smoking bad, literally smoking. Disconnected and removed the battery for safety and then called Family RV. This was like at 4pm Saturday, and Jason answered the phone. I explained our situation and provided him details of the battery we needed replacing. He said he could definitely help us and would be there in a few hours. He was a man of his word. He purchased the new battery and installed it, with us up and running again, good as new. Jason and Family RV saved our camping trip and would use them again in a heartbeat! Jason was super awesome and cannot thank him enough for taking care of us. Thank you sooooo much Jason!!!!!

    We were having electrical issues with our camper in the week before Christmas. Jason was quick to…read morerespond and came same day to troubleshoot the problem. He was able to source the part the following morning and had us up and running in no time. A great Christian and family man who cares about his customers. Couldn't say enough great things to recommend him for your RV repair needs.

    TrailersPlus - Ft Worth

    TrailersPlus - Ft Worth

    3.5
    (12 reviews)

    Bait n switch Got Price locked in and then they came back…read moreand said my cover had to have a bar on it and the bar was a hundred and nine dollars after the fact. I had over four hours Drive. I come back with a trailer eighty five hundred dollars that I did Did not spend with them because of fifty dollars. I'm telling you guys. These people really suck hard. This was in Kaufman texas

    We've been customers of Trailers Plus for six years, have bought two trailers from them, and have…read morehad repair work done with them numerous times. Up until this year, we've been very happy customers. We've referred customers to them. We haven't even LOOKED anywhere else for our trailer needs. But that all changed this year. In February, I ran over a large piece of tire and it kicked it up and caused damage to the stone guard and a panel on my trailer. I called Trailers Plus to get a quote and schedule a repair. They had me text pictures. The next day, I still didn't have a response, so I texted again. I had to leave town for another show. When I got back a week later, I still hadn't heard back, so I called and emailed. I had to leave town for another show. When I got back (two weeks after the first contact), I called again. They sent a quote and told me that it would take a week or two to get the parts, and less than a day to repair. Two weeks later, I hadn't heard back so I emailed and called for an update. They still said the part was due in soon, and I was welcome to bring the trailer in and drop it off. I dropped the trailer off a few days later and left it there for two weeks. I made it very clear when I would need it back, and they assured me that it wouldn't be a problem. On the day before my next trip, I went to pick up the trailer. It wasn't ready. They still didn't have the stone guard. And the manager told me that the repair guy no longer worked there, and that they had no way of repairing it anymore. This was SIX WEEKS after I initially contacted them, and a full month after getting a quote. I started researching alternatives, but had a hard time finding any place to repair it. Carry On (the manufacturer) was no help. They won't sell to consumers (nor to most trailer repair companies). I was out of town a lot, tied down with big projects, and unable to pursue it. In August, I contacted them again and was pleased to find that they had a new repair guy (and a new manager). They would now be able to repair it. But the process had changed. They would send me a form that I had to fill out and fax back. Their call center would call me to collect a 50% deposit on the parts. Then they would order the parts and schedule the repair. It turned out much more complex than that. I had to call multiple times to get the form sent. Then I had to call multiple times before their call center called me. The cost of the stone guard more than doubled from my February quote to my August one. I was told 1-2 weeks to get the stone guard. After a couple weeks, they told me that the stone guard would be in the following Thursday. I was going to be out of town, so I scheduled the repair for the Tuesday after that. I showed up on Tuesday, my one day back in town between trips, when I'm under a lot of pressure to get everything done before I leave again. Except I didn't realize they didn't open until 11am. So I waited a while, then ran an errand nearby, returning a little after 11am. When I went in, the manager was watching what appeared to be a company webcast about customer service. (Oh, the irony.) I had to wait. Finally, the service tech came out and wanted to go outside to look at the trailer. I walked out with him, and he told me that they didn't have the part yet. I WAS FURIOUS! I've been dealing with this for SEVEN MONTHS, had made multiple trips in, had left the trailer for two weeks, had dealt with two service techs and two managers, had wasted HOURS trying to get it resolved, had jumped through their hoops to get the order placed a second time, had an appointment, and they couldn't even let me know that the part wasn't there before I wasted yet another trip in. I lost my temper. I raised my voice. I told them how ridiculous it was, and everything I had been through. The manager got upset with me as well, and told me I couldn't treat his employees that way. If they're going to treat customers this poorly, they REALLY need to get customer service de-escalation training, because the manager only inflamed the situation. I went home, fuming. The next day, after I had cooled down, I talked again with the manager. I apologized for losing my temper and made it clear that I wanted to go forward with the repair. I was told that the part would be in the following Thursday. Thursday came and went, and no call. I called the manager again, and he said that his boss wasn't sure he wanted to do business with me anymore, but that he would talk to him. I called back again about a week later to find out what the status was. He said that he had cancelled the order, and that they would no longer do business with me. They may have cancelled the order, but they didn't refund the deposit on the parts. I had to dispute the charges with my credit card company. I called the corporate offices to let them know about the situation. They weren't interested. I WILL NEVER DO BUSINESS WITH TRAILERS PLUS AGAIN!

    Marathon Coach - rvrepair - Updated August 2026

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