I love this store and the people. They have a great selection of tools, hardware, and always very…read morehelpful. Nothing like a big box hardware, they care. If you need one screw all you have to purchase is one screw, not six. You will love this store.

The owners are super nice and helpful. They can tell you what you need for your project and help…read moreyou find it in their store.

Since 2018, I have chosen to buy all of my hardware needs from Garner Ace Hardware. I pass a…read moreLowe's and a Home Depot to shop with Garner Ace hardware. As a customer, I feel welcomed and valued. As a consumer, I know I have chosen the most knowledgeable team in my area. Not only do they have what I want and need, they can repair my power equipment when needed or make a chain for a saw. Thank you guys!

Thanks to Kirk Garner and his team at Garner Ace Hardware in Jasper, GA. I have always received…read moreexcellent customer service every time I visit their store. They always have the product I'm looking for, for whatever project I have. Their staff is very knowledgeable and always anxious to help. This is a great business in our community. Highly recommend.

Store attempts to sell items with incorrectly labeled prices and when you tell them the items price…read moreis not as stated on the shelf tag they refuse to sell you the item at their displayed price. I took a picture of the item in the shelf and the price it was showing and I was told by the manager I could pay the price that it should have been displayed with. I told the manager he could correct the shelf tag but he should sell me one at the price that it was displayed with. He refused to honor the displayed price. This store definitely should be avoided and manager should be retrained. This store is customer no service.

The new store is beautiful and well organized. I bought a 16" Stihl chain saw from Ace. The main…read morereason is I know they show appreciation to their customers. Sure enough... they didn't let me leave the store until they explained what replacement chain to buy when I need to. They put Gas in it and ran it to make sure it didn't have any issues. I go to ace because of the quality of the products they offer. If I have a project or need to do a work around... There are people there that have experience in almost everything I've had to do. The big box stores have lots of stuff... but good luck getting help finding what you're looking for!

Store has gone down. Looks very unkept and actually dirty. Went to get propane tank filled on…read moreWednesday midday. No customers in the store. Waited 40 minutes to get it filled and eventually the cashier had to come out and fill it for me. Like I said, quality of this store's service has eroded significantly.

I've frequented this store for 20 years or so. They are slowly losing my business, as well as my…read morecustomer recommendations. I'm starting to drive further to the big box stores because I can't stand the attitude and poor customer service at the front desk. I want to give this store a pass because they are local, but I cringe every time I can't find something and need a little help. There are some helpful people working here. I can only suggest that if you don't like your job... please, either change your attitude or your job. Don't act as if my spending money on Ace merchandise is an imposition.

Friendliest Staff out there, Great selection! They even service Small Engine Equipment…read more If they don't have it, you don't need it. Local Eggs and they honor Veterans. C & W is your Ace in the Hole

Very very very slow customer service. Don't rent a Penske here. No one is trained except one…read morewoman to rent trucks and she never helps the customer. She walks the employee through the process via the telephone. It's just not worth the aggravation.

The staff at this Home Depot deserve a raise! We visited in…read morethe Sunday afternoon before Memorial Day and not 1 or even two staff members asked us if we needed help. Also we chose their loading service for some bags of her gravel and the guys doing the loading we awesome! Very friendly and efficient. I wish the Honey Depot on Cascade Rd was managed like this store in Jasper.

I was just in Home Depot and received the absolute best service from Joe and Jonica! They spent…read morequite a bit of time with me in the paneling section making sure everything was cut just right. Very professional and courteous. Especially since it was extremely hot in the store. Great experience but I couldn't wait to get out of there.

I waited some time to post this because people have bad days. After 5 visits to this store…read morerecently, I have to say something. Holly has to be the worst person to have in customer service that I've seen in a long time. I'm also in customer service so I have an ear for recognizing a customer's good and bad experiences. I have had personal bad experiences with Holly as well as witnessing others. Every other person in this store is phenomenal. But when everybody sees Holly treat customers as well as other employees poorly, something needs to be said. I love this store and all the employees with the exception of Holly. She does not represent this store well.

As one of the stores largest commercial Customers with a…read morelarge service shop down the road constantly coming up here to buy bolts and miscellaneous parts constantly. I just went to fill my camper up with there propane as I have several times in the past. There machine couldn't count so I said I would pay for the whole capacity of my camper which is 96 pounds then instead of the usual sub 1.00 per pound price propane goes for they tried to charge me 5.99 a pound to fill it up. Couldn't be more disappointed! Ace was not the helpful place! If you would like to contact me you can respond to this review.

Great service and selection of materials. Always my go to store for my home remedies.read more

Great old time hardware store. They probably have one of everything hardware related.Fun to shop…read moreand the guys working there were very friendly and helpful.

I needed a small outdoor job done and knew this was the same brand of paint that had been…read moreoriginally used. The store was fairly crowded when I arrived. I didn't receive a greeting, but the staff could barely see who was coming and going. After a small delay, I was able to make my request. The lady helping me was pleasant and efficient. She asked me a few questions to ensure I was getting the right type of paint for the job I was completing. The staff did well considering the crowd they had at the time I arrived.

Today I went in to get samples for a big remodel we are doing. I have been going there for 12 years…read moreto keep my rental properties painted and have used Royal Painting who gets their paint there too. I was the only customer, there were about 5 employees there. 4 employees were talking in a room and not one came to ring up my purchase, in fact one man said to me that they were busy, I said what, he said we are discussing something just go home. We'll my tempers hot so I told him what I thought and all of them laughed!!!!! In my life I have never seen such blatant disregard for the customer or the business owner you work for. I feel sorry for the owner all of his employees stood by and allowed it to happen.