I've worked with Joe Murtha with North Star on several homes. He's always quick to respond, excited…read moreto work with me and I can always tell he has my best interest in mind. There's a reason he's been the #1 selling agent in Watertown for multiple years. I'd recommend him to anyone!

Joseph Murtha was the selling agent on a house I bought, and he was an absolute nightmare to deal…read morewith. He would stall and claim he could not reach his client, avoid answering questions, and set the final walkthrough for the morning of the closing. Then when significant new damage was discovered during the walkthrough, he blamed us, refused to negotiate for repair costs, had someone do a terrible coverup job, insulted us repeatedly, and threatened to sue if we did not go through with the initial offer. We had no say in who the seller picked as a realtor, but please do not give this slimeball any of your business! (I highly recommend Stephen Gleason and William Leepy from NNY Realty instead)

Short version: Jason Smith and his team are lazy and horrible at communication. I would never trust…read moreanyone in this office to help with the buying or selling a house. If I could give Jason Smith and his team no stars I would. Jason puts up a good front but will do nothing to help in selling your home. He walked into our home and informed us how beautiful it was and how it would sell really quickly. We ended up selling the house For Sale By Owner with our own sign out front and listing on Zillow as an FSBO. Jason will tell you exactly what you want to hear and makes lots of promises about what he is going to do to help sell your home but never follows through. There were many times that his colleague Lisa would come to the house to do an open house. When we would meet with her after the open house she wouldn't have much feed back for us and would just say it went well and she expected that we would see offers from the efforts. We would often times after showing ask for feedback about the house and Jason nor his team would have any kind of valuable constructive criticism. It would usually be something like "Yeah, they loved the house." "Ceilings were a little low upstairs but otherwise they loved it." There were also numerous times that we would attempt to make contact with Jason and it would take hours or days to get a response from him. Jason's communications skills are lacking. He is 100% a salesman of himself and his company but not of your house. After we discontinued our contract with Jason his office still had paperwork for our house that we needed in order to complete the sale of our house. We attempted to make contact with him for approximately 5 weeks. When we showed up at office to get the paperwork they initially stated that they did not take any paperwork from us. After further pushing stating that they did have the paperwork and it had been dropped at an attorney they called the office and surprise the paperwork was there.

We listed our home with Jason after not being satisfied with another agent. He was amazing from the…read moreget go! He came in to our home and told us what he needed to be done to market our home. He had some great tradesman that worked with him to take care of all of the little things that were preventing our home from selling before! We knew we were in good hands with him! He had our house under contract and closed in about 6 weeks! I would recommend Jason to anyone looking to sell their home! He goes above and beyond for his clients! I can't say enough good things about him and his team!

Nancy D. Storino got us a buyer very early in the process and got us a price $11,000 above our…read moreasking price! She paid close attention to every detail and kept us on track to concluding a successful deal. We closed yesterday and are very happy with how this has all turned out. We would recommend Nancy D. Storino to anyone looking to sell property here in the North Country!

This is the second time I've had Nancy Storino involved in selling a property in Watertown. Does…read moreanyone know the "North County" real estate market better than Nancy? I doubt it! She is tenacious. She is thorough. She is pleasant to work with. She is great even when the market is difficult. Also, the recommendations she makes for other professionals in the process are stellar. Lawyer? She recommended Paul Trimper and I have never had a more positive legal experience with any lawyer. Nancy goes "above and beyond" and we are very grateful. I heartily recommend Nancy and her staff for ALL your real estate needs.

Shame, shame, shame. This owner rented a unit to a very young couple with a baby while the husband…read morewas serving our country. Upon move in it was filthy, filthy, disgusting. Dead bugs everywhere, dog shit on the floor and smelled like cat piss. The blinds looked like someone spit syrup all over them. The bathroom leaked. I could go on. The poor mother had rented from another state so being young she felt she didn't have much choice but to take it. Upon move out they had the nerve to charge $513 to clean the carpet upstairs. Yeah, the carpet they left dog shit on that smelled like cat piss. The square footage shouldn't have cost more than $165 at most. Truthfully they should have put new carpet down but hey what do you expect from a slumlord. Do not rent from this terrible person.

I've been with Sandy since she was at Clear Choice and things have been shaky but I'm too far away…read moreto do much about it. Late last year she apparently left Clear Choice and I didn't find out until I received an email that basically said "Sign this really fast so it releases your property from Clear Choice" Since then, she's been horrible to get ahold of, my property has been vacant for 6 months, AND when searching for it, found out she doesn't even have it listed for sale on the MLS!! I don't know how she is with her tenants but property owners BEWARE!! :( **UPDATE 9/4/2018*** I was contacted by Yelp HQ to validate my review as Bennett is trying to get my review removed!! Seriously?!? Your company was incredibly shady in 2015 and you're still shady in 2018?!? Wow... But never fear, I verified with Yelp HQ and I will verify here too. See my screenshot. Property management companies should be companies you can trust to be honest and fair not liars. Still in shock that your company is still this bad!

I live in Connecticut and needed help for the past four months with a potential relocation to…read moreupstate New York to explore a new job opportunity. I came across Alicia Buckingham, a New York realtor, who responded to my inquiry for an online real estate listing in that area. Alicia and I spoke on the phone at that time, and she helped refine my search by registering my name at a property listing site for the area of interest in New York. I received new listings on a regular basis in my email, which made it very convenient to search for a new home as I was also exploring my new job opportunity. It was a comprehensive process and Alicia stayed with me through the entire journey. We spoke long distance and she took the time to listen, understand, and appeal to my real estate needs. I also recently met with her while interviewing for the job in New York where she continued to assist me as she not only showed me properties, but also engaged in highly enriching conversations sharing her personal and professional perspectives on lifestyle choices and how they align with my own. Spending time with Alicia was enriching, and progressive. I commend her for going above and beyond to ensure a healthy and productive customer relationship. She is a personable, intelligent, and trusting person who shows great respect, care, and compassion for her clients. I am so very glad to know her, especially during such an important life-changing job and relocation process. I highly recommend Alicia Buckingham at Keller Williams of Northern New York for your real estate needs. She deserves a five-star rating, for sure!

I didn't believe it would ever happen, but today a minor miracle occurred. After four years and…read morethree failed deals, Micah Matteson finally sold our house in Watertown, NY! We could not have asked for a better, more honest, more forthright, harder working property manager and real estate agent than him. We followed him from another PM company to Berkshire Hathaway. He was definitely the best decision BH ever made. Anyone with property needs in upstate NY should run (not walk) to Micah Matteson at Berkshire Hathaway of CNY Thank you, Micah. So glad to finally call you just our friend