Stopped in 12/29/24 about 1:30pm for the first time at this location The 2 young ladies working gave me and my family a wonderful fun filled experience . As always the ice cream at marble slab was amazing . Definitely will be going back to this location when back in the area read more

Some ice cream old Counter toppings hard to view Said military discount, asked at checkout said yes, never applied Choose Baskin Robbins read more

It's lovely...if you like severely overpriced ice cream that melts all over you and your car from the time you get it.

Right from the start, the atmosphere was welcoming and the staff extremely friendly. The selection of ice cream flavors was impressive - from classic favorites to creative new creations, there was something for everyone. It was my first time at Marble Slap. The man behind the counter explained to me, without me asking, how to put my ice cream together. You can choose between countless flavors, toppings and cones. Did work out great, nobody was unfriendly to me, as other users said. Maybe "As ye sow, so shall ye reap"... Ice Cream was creamy, sweet, full of flavor and well portioned. I will definitely be back. Thank you for a wonderful afternoon! read more

It's a Coldstone wannabe. We were an inconvenience to the staff, 3 of 4 orders were messed up, and the place was filthy. Head to one of the local places and leave this chain behind you. read more

Ice cream was great. Servers were super friendly. My husband ordered straight up ice cream and flavor was great. I tried the Rocky road mix in a waffle cone - great amount of ice cream with mix ins and the combo was great! My daughter made her own mix and enjoyed. Highly recommend! read more

Great service! Allergens are marked clearly!! Loved the price and unlimited mix ins Going to order a birthday cookie but don't see it in price menu read more

Marble Slab Creamery - a hand holding a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - Pigeon Forge, Tennessee

On a family vacay and needed some yummy ice cream. Delicious ice cream and great service! Will be going back!

Two small ice creams ran us $15, I had the cheesecake which taste freezer burnt. My boyfriend had plain chocolate and he had no complaints.

great experience! the team was more than willing to let us sample and the ice cream was great!

8/7/20 My friend and I came here for some ice cream after dinner and I ordered a small scoop of the butter pecan and chocolate Swiss with added pecans and it was delicious. There's not any lactose- free options, so for all of us with that issue, be prepared for the after math My friend ordered the chocolate dipped stale waffle cone with Carmel and butter pecan scoops and it was delicious but that cone was clearly left out and got super stale, it was not tasty to even want to eat. Came here one more time to maybe see if it would be different and same stale waffle cone. Thus, is the reflection of the rating due to the ice cream experience. The restaurant is abiding by the covid apocalypse rules and does ask for mask and they wear them as well as gloves, so feel free to come here if you're concerned. Overall, clean atmosphere with friendly staff. The waffle cone just needs some attention, that is all. read more

Decided to treat the family after a great day in the smokies. We went to Marble Slab. They filled my sons cup so much it needed a bigger cup. Even that couldn't contain the amount if ice cream so they used a second cup. Seriously. Look at the first photo. The cup on the right was the regular size that he ordered. The 2 larger cups are what we where served. My poor daughter didn't even realize that it was unlimited toppings meanwhile her brother was served these 2 giant cups. When the man came to take my order I politely asked for the same lady who made my sons. Somehow I got even more! My 2 large cups where overflowing!!! She rang up the order for 4 regular ice creams and asked me for $10 and change. That couldn't be right. So when she asked me if I wanted the receipt I said sure. After eating our ice cream the table was covered in cups. I looked at the receipt. How could this be under $11? Each regular was $7 (and 2 of us received 3-5x a regular). Somehow the lady hit the $20 off button. I mean I tipped her $1 but she deserved so much more!!! Would it be ok to call and see when she's working again to see when we want to come back??? read more

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After DollyWood, my girlfriend and I were craving something sweet and by reviews, looking that they scored 100 on their health score, and seeing that all their ice cream is homemade, we decided to give this place a try. Upon arrival, this place was busy and the staff did a good job managing the flow in the ice cream shop. Personally, this was such a wonderful place to get great ice cream. We loved the different varieties of choices you have with ice cream flavours and other added ingredients. I had dark cherry, strawberry and fresh strawberries toppings then they mixed it all together to make a milkshake and what an awesome combination of flavour that was. Ooh can't forget whipped cream. This was the first time we have been to Marble Slab Creamery and I'd say our experience was pleasant. I can see myself coming back. Aside of the Health score being 100, they had me at homemade ice cream. I'll have to come back since I missed taking photos on my first visit. read more

Not a cold stone ice cream shop. Ordered the smallest cup size and the bill was $7.73 and then at the card machine it asked for a tip. Seriously. One scoop of ice cream with sprinkles for my son. The I cream had a cold chunk of ice in it and the service wasn't anything special. One girl took a long sip of her drink before turning around and acknowledging us, and then the second girl had to come and help. I drove down the street and saw a Baskin Robbins a few minutes later. Face palm*. read more

We love the ice cream here. The Swiss chocolate with marshmallows is my favorite! Clean and fast friendly service. They do have local discounts to Sevier county residents only. read more

Ordered banana split, was told after it was made that they didn't have any whipped topping. Also, ice cream portions were very small, and the server Bre didn't offer any mix ins. Had to ask for one, and she wasn't friendly about it. Usually our favorite ice cream place, may have to change it up. read more

Super friendly staff! They had a lot of flavors including cheesecake, red velvet, Swiss chocolate. I thought it was kind of pricey but they had unlimited mix ins such as cookies, candies etc. if you want a plain cone, you're going to pay a bit for it. If you like a lot of different things, this is the spot for you. Their cones were even dipped. We decided on a traditional banana split and it didn't disappoint. Only downfall was my kiddos wanted marshmallows and the lady was quite generous but they were stale. Kids didn't care so not really the biggest deal. read more

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This place is pricey, no doubt. However, you get what you pay for. Our choices were delicious. I had a mix of Caramel and Coffee with heath bar chunks in a white chocolate dipped waffle cone. My Lord was this thing was to die for. Service was quick, friendly and accurate. They had a pretty good selection of flavors and toppings to me mixed into them. Very pleased. read more

Marble Slab Creamery - Holy cow! Look at that thing!!!!! Delicious. - Ice Cream & Frozen Yogurt Near Me - Pigeon Forge, Tennessee

Came at 9:30 pm kids closed the store saw us outside and ignored us website says open until 10 pm Very unprofessional read more

Great options and very tasty! I struggle finding places with decent coffee flavor ice cream and this really hit the spot my boyfriend loved the double dark as well. read more

Talk about pathetic service. Lol. The one guy working there certainly didn't smile or greet us. He barely made eye contact. Both my husband and I sampled a few flavors and quickly made our selections. Now, the coolest thing about this place is that you get unlimited mix-ins. And considering my sweet tooth, I certainly take advantage of this fact. I probably got six mix-ins and after every single one this guy said, "Will that be all?" Very cheery. Lol But I'm happy to report that they do participate the rewards program, so just get very then your phone number! read more

Marble Slab Creamery - Large Cup for about $7 - Ice Cream & Frozen Yogurt Near Me - Pigeon Forge, Tennessee

Marble Slab Creamery Every scoop hand made, from scratch. My two sons' enjoy eating at Marble Slab Creamery, every weekend. Marble Slab Creamery, has a huge selection of hand made scoop all natural ice cream. Every scoop is custom order for each customer, with hundreds of fresh treats to choose from to add to every magical scoop. read more

Marble Slab Creamery - My two son's at Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Pigeon Forge, Tennessee

Ice cream was very good. Waffle cones tasted fresh. Service was ok. It was staffed by teens so I didn't expect much. They weren't highly motivated to wait on you in a rush but were polite. They lost a star because they were out of several menu items. Strawberries, pb ice cream, snickers topping. read more

We were looking for some ice cream away from the crowded places in Gatlinburg, and unfortunately chose this spot. First of all, the ice cream is expensive - $10 for a shake! The staff, which looked to be college-aged kids were not welcoming and clearly didn't want to be there. One of the employees even dissuaded us from mixing in toppings, something the place is known for. I assume he just didn't want to do the work. The milkshakes themselves were watery, basically like drinking flavored milk and the strawberry ice cream was mediocre. Overall not a good experience especially for what we paid. read more

Lucky I'm not allergic to nuts; got the wrong order gave me a peanut butter shake supposed to be an coffee drink shake

This place was very pricey compared to other places and there were not enough ice cream flavors plus they were out of most of the topping. Este lugar estaba muy caro comparado a otro lugares y no avía suficiente saborea de nieve y tampoco tenía suficientes ingredientes adicionales. read more

we pull in at 9:48 pm with 4 kids wanting ice cream! the young man working says were closing soon at 10 and we got to clean up now. they were serving someone at the counter as he said it to us. I can understand a sit down restaurant having issue with this but an ice cream store? it's total lazy staff ! read more

Great ice cream and cookies, service was great and the building was clean. Over all a great place to go for some ice cream

The line was soooooo long but it did not take a super long time. OBVIOUSLY the ice cream was amazing and we got some cookies too. The workers were fast and efficient which is always nice!! read more

Getting ice cream is usually a very happy experience. It is often a refreshing treat on a hot day or something like that. My experience at The Marble Slab Creamery took all the joy out of getting ice cream. Dissatisfaction comes for the following reasons: 1. I asked if the recommended creations were the same price and something else indicated on the menu and the girl responded yes. A second or two later another employee came over and added that the mix-ins would cost an addition $2.60. So therefore not the price it said it was on the menu... 2. I decided to get a Butter Pecan shake. Five minutes later, even though I was one of 3 people in line, I finally got my shake. It was literally half full. My recommendation: Go to Baskin-Robbins next door because anything would be better than this place. read more

Marble Slab Creamery - Ice Cream & Frozen Yogurt Near Me - Pigeon Forge, Tennessee

I went in there with my family and first thing we got rudely told to put a mask on by the male worker (which I don't mind wearing) but there was others in the shop eating without masks at the time. Along with a worker in the back room handling the ice cream without a mask or gloves. The front workers all had masks on but none of them the workers were using gloves, and there was a whole box sitting on the counter in reach. The ice cream was not worth dealing and seeing how they treat people especially with the large spikes of COVID. read more

No worries it's like your at McDonald's with their broken ice cream machine because this place has a broken shake machine! Oh and you'll probably hate what you get because you can't try anything and if you get something and hate it you're just out $8! Worst part of my vacation and the girl with the pig tails with dark brown hair in the yellow shirt couldn't have been ruder. read more

Went here tonight, Sev and Tay was amazing. They made the experience fun and best of all that had amazing attitudes/customer service. Oh and the ice cream was amazing read more

My husband and I took our teens here. We all found something to get and it was great! The employees working were not overly friendly and we were charged for something we didn't order (didn't notice until we got home). Accidents happen. But, check your charges. It was a little over priced anyway. read more

Make sure to avoid this place during any extended stays. Service is subpar and there's 3 employees at most working. Waited an hour for something I didn't even enjoy. Seemed like the employees cared more about the social lives instead of the quality of their service. read more

Service was awful. Stood in line for an hour while the workers chatted and went as slow as possible. Then they wanted a tip. Not happening. lol. Don't waste your time. read more

I am quite surprised by the low review scores because we had a great experience. I stopped by with three kids (15y, 12y, and 6y) and they (including me) loved it. Two workers worked with us and they never stopped smiling. The shakes we had were great. We really wanted to go back but could not find time. We will definitely go back when we're in Pigeon Forge next time. read more

Being a fan of Cold Stone Creamery I figured I would give this place a try. What a huge disappointment. The ice cream was really bland. I've had better out of a carton from the supermarket. Very overpriced for the portion size you get. Also, the staff the night I was there was not interested in paying customers (in fact I had to ask for someone to ring me up) as they were more interested in flirting with their friends that stopped by. Save some money and stop by the Sweet Shop at Lazerport. They serve Edy's, have a good selection of flavors, and is about half the price. read more

Floor hasn't seen a mop in a while. Tables and walls sticky. Avoid unless you like to live dangerously and have all your shots. Customers are a bother to the employees. read more

Good amount of flavors and quick service. Complied with social distancing and masks.