Office experience stinks! Call office and get voice mail . they do not return calls. When at their…read moreoffice, we are busy and do not have time to answer the phone. We return calls in 48 hrs but they never do. Parking is difficult and can take 10+ minutes. when go to ck in, if late 5-10 minutes, you are late can wait and we will see if can "squeeze you in" After driving 1/2 hr to get there and being told they return calls in 48 rs, which they do not, and being told, you are late, but can wait 3040+ minutes and see if they "squeeze you in" not recommend to go to that office!

BEWARE! These guys are crooks. They will charge you $500 if you cancel even if it is 48 hours in…read moreadvance and are sick. It is better to do business somewhere else.

I've been a patient of Dr. Spillman for probably 20 years…read more He's always attentive, listens to me describe my symptoms and provides options for care. He's experienced and adept with his examination and procedures, is very gentle and personable. Highly recommend.

Dr. Spilman never asked what I went to his clinic and finished his cursory visit in 5-6 minutes…read more He asked me very few questions and when he did, he talked over my voice. He misdiagnosed the cause of my disequilibrium issue and wanted to me to return after 1 and 1/2 months for diagnostic work. I did not choose to suffer for 1 and 1/2 months and went elsewhere.

Dr Arnstein is a fantastic doctor. From the moment he stepped in the room, he was very welcoming,…read moreasking all the appropriate questions, he had a good sense of humor, he was very nice, and we covered everything we needed to. The staff at his office were are also very friendly and helped me out right away. I am a Marine Veteran and a Registered Nursing Student, so I am very happy receiving proper care and courtesy. 5++++ Stars

The will rip you off for being a new patient with ~$500 as "new patient charges" !!!!!…read moreHad visited the office for ear wax removal for my son and got a $800+bill with about $500 for new patient charges ....

I called to Salvatore Fratianna's clinic, and the clinic approved that he accepts new patients, so…read moreI scheduled an appointment with him. I had to wait for the appointment for MORE THAN A MONTH because I was a new patient. Obviously, I had no choice but to wait, while during the ridiculous waiting time, my medical issues become more severe, which required medical attention. After waiting for weeks, finally, I had my appointment with him, and I explain my urgent medical issues, and his immediate unexplained response was: "you can go to another doctor if you want". I needed medical assistance, but he tried to "get away" from helping, for some unexplained reason. He continued with his sketchy behavior by saying that: "right now, I don't accept any new patients". I also asked for a note for medical leave, but he responded by: "I don't do that". Due to his suspicious behavior, I got the feeling that Salvatore doesn't say the whole truth, and it seems he's trying to hide something. The fact that he agreed to see me, and once he saw me, he almost immediately changed his version to "I don't accept any new patients", is suspicious. To conclude, Salvatore is playing with people's health, and have no problem to accept patients to meet with him, and then just decide that he doesn't want to treat urgent medical problems after they have waited for OVER A MONTH to see him, and just send them away, knowing it will take a very long time for them to get medical attention with a different doctor. After investigating his background even deeper by reading more reviews about him, his inconsistent behavior seems to be a pattern. Salvatore seems to be untrustworthy. I'm not sure how Aetna allow themselves to continue to work with him. It's probably better for everyone to find a good doctor.

My experience with Dr. Frattiani in the four or five visits that I have had are that he runs a…read morelittle behind because he spends as much time as his patients need for their issues instead of rushing them in and out. He is especially good with bio-identical hormones both for men and women. He is one of the few doctors in this area that will do the Wiley Protocol (same hormonal template as you had when you were young--the one that Suzanne Sommers does) and he knows T.S. Wiley personally. He will also do the HCG Diet. Both of these are extremely effective, but also controversial, so he will do them if you ask for them. I like the fact that he is open minded, keeps up on all of the cutting edge therapies and is holistic instead of being of the drug oriented "standard of practice" mind that most doctors are.

The doctor paid attention to a few things I hadn't even mentioned, pointing out a couple of…read morepatterns I hadn't noticed myself. That made me feel like they were really paying attention and not just going off a script. I do think the visit went a bit longer than I expected but that's probly because they were being so thorough. Not a big deal.

Came in with a serious throat issue, dr.spilman saw me the first time I came in and said I had…read morenothing but allergies. A week or two passed(throat getting worse) I come back and he now tells me he thinks it's a sinus infection. I felt as if the doctor just wanted me out quickly he Did a quick check was in and out in 5 minuets Ps I will update when I visit again.

This physician has been our family doctor for many years. I have never met an expert in so many…read moreareas that is equally compassionate and patient. He demonstrates his expertise in a holistic way: diet, exercise, relationships, medications, surgeries, etc. I think he's brilliant and very human. In addition I am profoundly grateful that he communicates with the whole care team for the patient. For example, if you need cardio care, he coordinates the data and consults with the other physicians and gives you as much time as you need to understand your options and your diagnoses. This is critical when you're at a juncture between several experts and doctors. He's a real mensch.

Dr. Cortes is such a good docter. I recommend Dr. Cortes without hesitation. I have been his…read morepatient for a few years now and I really like him. He really listens, I never feel rushed, I never feel judged, and Dr. Cortes is very friendly and really cute! ( And happily married.) He is always concerned with my health and well-being. Dr. Cortes has always been successful with my diagnosis and treatment, but he avoids pilling on the meds... And he really likes my little dog!! I hope Dr. Cortes stays in Santa Cruz for a long, long time. Thank you, A very appreciative patient.

I have no idea who issued this person an MD, not an ENT. Maybe overseas? He seems to have zero ENT…read moreknowledge. My condition has progressed much worse due to his ineptness. I have a lifetime of complex ENT care.

Dr. Krause was so thorough with our appointment today. So kind, knowledgeable, explained his…read moreconcerns clearly, took the time during procedure and put a plan in play for medical treatment. Thank you so much. Karen

Dr. Hetzler saved my Son today. He's Amazing! My son was in terrible misery dealing with an abscess…read moreon his tonsil. Dr. Hetzler was so caring , kind, patient , compassionate and extremely detailed and thorough. After 9 days of of feeling awful my son was able to break a smile tonight and he said "Mom, I can't believe it but I'm already starting to feel a bit better". My heart was so happy for him. We are so grateful for Dr. Hetzler, he is extremely skilled, talented and so so nice ! What a great guy! We were super lucky to have him today !

I don't know why he gets good reviews or most doctors with PAMF these days. If you have an…read moreemergency you shouldn't have to wait 6 months for an appt. And to be told to get a referral from your PCP or Urgent Care is not acceptable. Today I had a serious hearing problem and this is what i was told. Not acceptable.