Sexist doctor. My experience with him was a long time ago but it still hurts me to remember it. I…read morewent in as a teenager for dizziness and a ringing in my ears. It was clear he did not believe me. It was so clear he did not believe me that he literally told me that he "could tell if I was lying" while performing tests to see if I get vertigo from movement. He acted shocked and entirely unprofessional whe I listed my medication, including an adhd medicine. I left crying and untreated. I eventually had to go to another doctor who took a scan of my head and found the issues that were causing my symptoms. If I had let Seftel make me believe that I was a liar or overreacting I would not have gotten the proper treatment I needed. If you are taking your daughters to the doctor, or if you are a young woman, please do not go to a doctor who will disbelieve you simply because of your gender. I will always remember this experience and have used it as a reminder that doctors are not always right and that I deserve respect in a medical environment, because I pay way too much to go to a doctor who just brushes me off because I am a woman. I hope others have had better experiences.

My son had a referal to see Seftel due to a Reoccurring problem that casued a visit to a ER in…read moreAlaska while on vacation. He drove 7 hours to make his appointment on time only to have to wait 30/40 min passt his appointment time. It wasn't until my son amde a post on FB that they the office staff came up an told him he would be next. The doctor never once checked his throat and told him NO BIG DEAL to worry about next time it flares up to come see him.

Not impressed. He…read moremisdiagnosed my condition, and failed to address the problem I went to see him for in the first place. (Did you know it will cost you $400 for him to shove a tube in your nose to look around? Come prepared with good insurance!) He only gets the second star because the facilities were top-notch, and the hearing test assuaged my concerns.

For me it has always been a matter of life and breath. I have been a chronic Sinusitis patient for…read moremany years fighting numerous infections and being treated with antibiotics and Prednisone. Approximately 9-10 years ago I made an appointment with Dr. Spilman with the Santa Cruz Ear Nose and Throat Medical Group. He was the first doctor to culture my sinuses and discovered a bacteria "Pseudomonas". Pseudomonas is a bacteria notorious for its resistance to most antibiotics. Dr. Spilman has been diligent, persistent, and tenacious in tackling and fighting this bacteria. He has developed a treatment that I get every 6 weeks. This bacteria has been maintained and I am now free and clear of Pseudomonas. Dr. Spilman has given me a life that I can now, once again, breathe and enjoy. Thank you Dr. Spilman, you are truly a miracle in my life and my hero. Thank you for your determination, tenacity and never giving up on me. It has been a long fight and you are a winner. I can't imagine that anyone could have a more wonderful doctor than the one you have been to me. There are so many words I could try to say to you to let you and everyone know how much you mean to me, but the most important feeling are...thank you for all your care. I appreciate you with all my heart and breath. You never gave up. Thank you again! Your faithful and grateful patient- Barbara L.

My wife, who is 83 and has limited mobility due to advanced Alzheimer's, needed to go to a rehab…read morecenter after a four day hospital stay in order to regain her strength and mobility so that she would be safe for me to care for in our home. I looked at available options in South Santa Cruz County, which would accept Medicare and provide physical and occupational therapy. Manresa Healthcare stood out to me initially because of it's smaller size, as it is easy for someone as nonverbal as she to get lost in a large institution., as it is easy for someone as nonverbal as she to get lost in a large institution. I was somewhat concerned when I saw that a year previously it had transitioned from local ownership to a larger company. However, when I toured the facility, I made a point of asking multiple non-management employees who had been there before and after the transition what impact the sale of the facility had had on their workplace. The answers were consistently positive. Furthermore, when I toured the facility, I was impressed both by how bright and clean it was, and by the layout, which is coming off of a single straight corridor, as opposed to a maze of twisting confusing hallways. straight corridor, as opposed to a maze of twisting confusing hallways. I am bringing her home today after four weeks at the facility, and I have zero regrets about my decision to place her there. I was particularly impressed by the accessibility of senior management. Within her first few days there, and throughout the entire time, I would routinely see the medical , the director of therapy and the administrator on the floor, and whenever they saw me they would make a point to check in on how my wife was doing, and whether any changes were needed. to check in on how my wife was doing, and whether were needed. The same was true of the dietitian, who met with me within a day of her admission to ask about my wife's food preferences. When my wife lost a few pounds in her first week there the dietitian met with me again to figure out what we could change to reverse that, which was successful. While institutional food generally has a bad rap, I was impressed by the menu, and I frequently checked on it by tasting my wife's food and it was definitely up to par., I was impressed by the menu, and I frequently checked on it by tasting my wife's food and it was definitely up to par. Within a week of her admission all of the staff knew and her by name every time they saw her. When she entered the facility, my wife was really unable to stand or use her walker due to the combination of her cognitive impairment, and the rapid loss of strength in the hospital. Due to the consistent therapy that she has received five days a week she's back to was before her hospitalization. Additionally, I have learned some new techniques that will help to keep both her and my back safe in the home. Communication with the director of therapy was constant and excellent Finally, I cannot say enough about the CNA's responsible for much of the daily contact with her. They were uniformly helpful and cheerful, and if the one assigned to her on a given day was busy one of the others was always willing to pitch in and help with whatever was needed. I cannot count the times that I was asked what else they could do for us. Of course, any elderly or impaired patient does better when they have someone in the family advocating for them, and I did that. However, in a facility with less accessible administration, I doubt that that would've had nearly the same impact..

Such a gem in this small town. The team take such pride in the care they give. The community is…read morelucky to have great nursing care and rehab team to care for loved ones.

This physician has been our family doctor for many years. I have never met an expert in so many…read moreareas that is equally compassionate and patient. He demonstrates his expertise in a holistic way: diet, exercise, relationships, medications, surgeries, etc. I think he's brilliant and very human. In addition I am profoundly grateful that he communicates with the whole care team for the patient. For example, if you need cardio care, he coordinates the data and consults with the other physicians and gives you as much time as you need to understand your options and your diagnoses. This is critical when you're at a juncture between several experts and doctors. He's a real mensch.

Dr. Cortes is such a good docter. I recommend Dr. Cortes without hesitation. I have been his…read morepatient for a few years now and I really like him. He really listens, I never feel rushed, I never feel judged, and Dr. Cortes is very friendly and really cute! ( And happily married.) He is always concerned with my health and well-being. Dr. Cortes has always been successful with my diagnosis and treatment, but he avoids pilling on the meds... And he really likes my little dog!! I hope Dr. Cortes stays in Santa Cruz for a long, long time. Thank you, A very appreciative patient.

My son currently attends this location for "speech therapy". However since December of 2025 i have…read morerequested a call back from the general manager, JAMIE ,regarding concerns I have as a parent & have been continuously over looked. Again I received a call that my son's therapist will be leaving the practice & in the meantime no times are available except 3pm on Wednesdays (they have his availability & know 3pm on Wednesdays would not work). Since February of 2026, his doctors have requested he receive an additional session be added since my son is non-verbal & every time I have followed up the response is "availability must remain open for other patients". CLARISSA, the scheduling "manager" who is very passive, informed me if i did not want to schedule my son for an incoming therapist in August (WE ARE IN APRIL) then i am more than welcome to have him discharged. Mind you, we drive an hour to take him to be able to receive this support & multiple times we have arrived & there is no therapist for him, or the session was "canceled". The lack of communication & opportunity for a child is extremely sad. 0/5 stars

I had had radiation and chemotherapy treatment for tongue cancer. I consulted with Katie Hoops of…read moreMonterey Bay Speech Therapy to get a second opinion on my swallow and jaw exercises. Ms. Hoops was very helpful and explained the reason for my exercises as well as emphasizing the importance of my continuing the exercises on a long-term basis. I have heeded her advice. While in consultation with Ms, Hoops I also learned that she had experience working with deaf children. My family had been haranguing me for years to get my hearing tested and the results concluded that I had moderate hearing loss, but not sufficient loss for a hearing aid. However, I was not fully informed of the consequences of my hearing loss or provided an explanation of my testing chart. I made an appointment with Ms Hoops to go over the results of the test, I brought in my charts (which were greek to me) and she explained the test results, informed me of the sounds that are now difficult for me to hear and gave me suggestions regarding "training" family members and friends about how best to ensure that I hear their words. I am very happy to have found Ms. Hoops and Monterey Bay Speech Therapy.

Came in for a follow up type of visit and it went pretty smooth. The office looked well kept, and…read morecheck in didn't take long at all. I didn't sit too long before a nurse or assistant called me back and asked questions about how I've been feeling. They looked through my chart and double checked some things which I found reassuring. When the doctor joined, they had already read through the notes and started by asking what had changed since the last visit. They were calm and straightforward, asked a few extra questions and examined me with care. They explained their thoughts without making it too complicated, and also asked if I was doing ok with the current plan. I liked that they didn't try to push too many things at once. They mentioned what I could monitor going forward and asked how I felt about what we discussed. Before I left, I was given some written info and told what signs to watch out for. Felt like a well handled visit and I had no major issues.

All she does is create referrals, and does no follow up...just a horrible doctor. How do these…read morepeople even get into Medical School.? I do not recommend.

My husband started seeing Eileen Domaloag in June of 2024 after having a stroke. She was very…read moreattentIve to his needs for speech as well as his memory issues when working with him. He is currently working with Christina Ceja. The Office staff is friendly and very helpful in meeting our need for appointment times. they work with Medicare patients. We have and will continue to recommend SVSP for speech needs.

Very helpful staff and speech therapist, nothing but positive vibes and patience. Would highly…read morerecommend.

Great service. Team is professional always available to assist with questions or maintenance of…read morehearing aids

Dr. Hinton and her staff are the absolute best. Their detail to customer service and individual…read morecare and the attention they give to each and every patient​ deserves recognition. I am grateful that I am in their care.