Quick and efficient in the office experience. Care I received was very nice…read more The nurses were very helpful

I transferred due to my last doctor's office not holding up on the Quality Care I believe I…read moredeserve. I was recommended Megan McKenzie and Wow!! She's so kind and to have someone fully listen to my concerns is a breath of fresh air. I truly feel she has my back and is willing to run the distance for me to make sure I'm as healthy as possible. The location couldn't be any better as well! I'm actually excited to start my health journey for a change. :) Front Desk clerks were very kind and informative. The nurse was gracious and caring. This is definitely the place to go!

Dr. Pierson was kind, and explained things well during my first few visits to his office. Surgery…read moreday things changed. He did not speak with my spouse after surgery in the hospital, staff did not have the details. they told us to call his office the next morning To get proper discharge instructions. Was not able to get the pain meds that he prescribed as he wrote them for the incorrect mg. this caused extra pain for a day and a half after surgery until I was able to get the correct script. due to computers being down, no one could tell me what he removed during my surgery and it took him 3 days to return the call. His office reached out to him several times. when he did call me he never apologized. Follow up appointment was 2 1/2 weeks later and I was telling him I had pains in certain areas and he told me he had no idea what that was Because I should be fine. I went to my regular doctor a few days later and he said I likely had a kidney infection from the catheter during surgery and my surgeon should have caught that at the follow up based on my symptoms. UTI got so much worse affecting my kidneys due Dr. Pierson not Believing my pain. disappointed because I really initially felt I was getting the right care. Surgery is not routine for the person going through it like it is for the doctor and I was not treated well.

Dr. Stefaniak has gotten into the groove of being a GP. I'm sure it is challenging jumping into a…read morenew practice during Covid. He is warm and willing to take the time to make sure you have all your questions answered. I am convinced he is a very knowledgeable doctor. Very happy to be his patient.

The first time I saw him he was patronizing as he questioned why I was taking a medication I had…read morebeen prescribed for years through that office. I thought he was joking at first, but he continued to get condescending with his voice and body language. Later in the appointment I asked him a follow up question and he rolled his eyes at me, and never answered the question. He made me feel very uncomfortable. I don't know he he was having a bad day or if I upset him somehow, but that is not good healthcare. I will never go back to him.

I've been seeing Dr. James, as we call him, for many years. I have been able to avoid surgeries…read moremultiple times due to his care. He's very knowledgeable of his practice and I've been able to call in emergency situations and have been able to get in quickly. The staff and other patients are lovely to sit and talk with while waiting for an appointment.

I have been in agony for 5+ wks since he did an alignment on me! I called his office back later…read morethat same day to tell them that he'd hurt me & was told to just 'ice it.' I've been to the ER twice,and the chiropractor I saw 5 days afterwards in hopes he could help me get some relief (and 6x since)told me that every other vertebrae was out of alignment from dr stroup! And I am still in unbelievable pain! I originally went to him only for muscle testing but he told me that he'd only do that if I had an alignment. That should have been a red flag! I wish I could go back & walked out at that point. I am seeing yet another dr in the am in hopes of finally getting some relief from this relentless pain! This is just wrong that any dr can do this kind of lasting damage to a patient!

Knowing enough about hospice to have a review in mind implies that one knew someone who was dying…read more I did. In Sept. '19, my mother was diagnosed with Stage 4 cancer that had metastasized to other organs. She declined treatment. At 89, she realized she was too fragile to survive any of the traditional types of treatment. There a quite a number of hospice groups in the area, and Hospice Care of Southwest Michigan is the largest. Hospice worked with Carelink to bring in a hospital bed, commode, wheelchair, walker, oxygen, etc. A nurse saw my mother three times weekly, and the goal of addressing her physical pain was successfully addressed. Someone came in daily to help my mother bathe because she was a fall risk. A social worker and a pastoral counselor were also offered, but my mother declined, feeling she didn't want to be a bother. I had some qualms: Hospice has people come out to the home Monday - Friday but everyone disappears during the weekends. (On call services are available 24/7 though.) I didn't see any technology that would have suggested documentation was being done in the car (which suggested that the nurse had to return to a home base to do paperwork). And I didn't hear that there was much interaction between the nurses and social workers. All in all, though, I would recommend this service.