1. Children's Medicine

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    Portage, MI

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    Children's Medicine

    5.0 (2 reviews)

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    Bronson Rambling Road Pediatrics - Oshtemo

    Bronson Rambling Road Pediatrics - Oshtemo

    2.5(4 reviews)
    3.7 mi

    When I first called to inquire about making an appointment for my son as a new patient; the…read morenurse/receptionist was very friendly and helpful. I stopped by in person and again staff was just very friendly. I was having issues with transferring my son's medical records to their office and they were very patient with me re-faxed the medical release form to my former office (a few times for me) without me even having to ask. We've been in twice to see the doctors and both doctors took their time to listen to any concerns I had, I didn't feel rushed like they needed to leave to go see the next patient. The nurses are also friendly and listen to concerns you may have so they can inform the doctors in advance. I've been please with the service here and glad we chose this pediatric office.

    I was denied medical care for my son for 2 months. He was up to date on vaccinations and they were…read moreaccepting new patients... Just not my son. They refused to schedule him more than once. they claimed I never called them back to schedule him and that I never sent the medical records to them. They refused to confirm or deny whether or not they had my child's medical records. I sent the transfer in form to them that I had already filled out. They then told me they did have my records but not at the location I requested they be sent to (ON THE FORM and VIA EMAIL). They are refusing to give me contact information to file a formal complaint. I have asked 3 staff members for a way to file a complaint and I am being denied that too. They went against their policy in not letting me bring my son to a doctor. They have a vaccination policy (which I read) and my son was up to date on vaccinations so there was no issue until this office decided to go against their own policy and not confirm or deny information. I was left on "Read" by the front desk staff or nurse who answer the messages on MyChart. They argued with me instead of helping me figure this out. I called and left a message with a supervisor (Brooke) but this office staff is refusing to send me any communication link to file a formal complaint. **If you don't believe in vaccinations, they will refuse healthcare to your child. This is ethically wrong and should be illegal. But at Bronson offices it's their policy to deny healthcare to children and adults based on THE PROVIDERS belief. Keep that in mind before you schedule any appointment at a Bronson facility.

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    Bronson Rambling Road Pediatrics - Oshtemo
    Bronson Rambling Road Pediatrics - Oshtemo

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    Children's Medicine - pediatricians - Updated September 2026

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