I've had a great experience with my primary care doctor, Dr. Win Htay. He is extremely…read moreprofessional, kind, and genuinely caring toward his patients. He takes the time to really listen, never rushes appointments, and makes sure all concerns are addressed with patience and understanding. I always feel heard and well taken care of during my visits. I truly appreciate the level of attention and compassion he provides, and I highly recommend him to anyone looking for a thoughtful and reliable doctor.

Exactly like the other reviewer said, save yourself the headache and find your loved ones another…read moreprovider. The office has a lot left to say and that's putting it nicely. It's extremely difficult to get anyone on the phone and the interesting thing is they have a receptionist who seems to sit around on her own phone. I have an elderly, disabled father who this office unfortunately is the provider for. The MD himself isn't very engaging or knowledgeable and I'm not comfortable having my father receive care here. It's important to feel heard & comfortable receiving medical care and when you can't get a single phone call answered, it's concerning. They aren't very up to date, only takes cash or check???? And if any forms need to be filled out for direct medical care they will charge you without looking to see if a patients insurance covers it. They also only take fax copies of forms and then don't check the fax machine and make up excuses as to why it wasn't completed, not only that you have to go there and physically pick it up. No one carries checkbooks, no one uses fax. Scanning is more common. I usually never write bad reviews but this place, I would never recommend and will definitely be finding my father another provider.

Dr. Bhanderi has been my doctor for a very long time. He has helped me to regain my trust in…read moredoctors again. He listens to my concerns without bias. He makes referrals that assists me to obtain services that benefit my health concerns and that I am comfortable with. I enjoy the video visits, not only because of COVID-19, but because the staff are efficient, kind and professional. I can focus on my concerns and care is giving in a timely manner. The video visits eliminate the long commutes to the doctor's office. He is an excellent gastroenterologist, medical doctor and a doctor that cares about his patients. Especially the ones who have suffered PTSD from Domestic Violence, Sexual Assault, Homelessness and Mental Health Issues. Thank you Dr. Bhanderi.

I have been to Dr. Bhandari's medical offices dozens of time over last six years. My mother & my…read morenephew are his patients. The best thing I like about Dr. Bhandari is his nature & professionalism. He smiles and make his patients very comfortable before. Second best thing is that he listens very carefully to his patients. There have been times when we had to wait lil bit, but it is worthy. One Leaves with a sense of care. On 12/5/19, a Person named Preet tended to my mother & she patiently answered answered my mom's questions. I also noticed lots of improvements both office, waiting has reduced significantly, in fact this last Thursday, Dr. Bhandari was waiting for us. We were out of clinic in 20 minutes. Thank you Dr. Bhandari

Dr Shetty is a wonderful Dr. I have been going to her for 14 years and always had a good…read moreexperience. She is so thorough and makes sure I am up on any shots or treatments I may need. I have had a very complicated health history but she has always been patient and extremely helpful to make sure I get all my medical needs resolved. I would highly recommend her to anyone . She is patient, kind, knowledgeable and again thorough. I am so fortunate to have had her as my Dr. I actually wrote this review several months ago before I knew Dr Shetty was closing her practice. I just I had forgotten to push the post review button. I am very sad to no longer have Dr Shetty as my Dr. I would have kept her as my Dr as long as possible. I am so thankful to have had her the many years I did and wish her the very best in the years ahead. Thank you Dr Shetty for all your kind and excellent medical help. Very Sincerely, Dorothy

I have been going to Dr Shetty for as long as I can remember. She has always been easy to talk to…read moreand always provided great guidance related to my medical needs. I once utilized a Executive medical program and simply stated upon completing the program there was nothing that I learned that was new because Dr. Shetty had already provided all of the information previously. She has always taken the time to explain my blood work and never hesitated to order the proper tests to ensure whatever ailment I may have had was identified and treated properly. I feel very lucky to have Dr. Shetty as my primary care physician. Brandon

Dr. Shih is an exceptional physician who is both knowledgeable and thorough. He never rushes…read morethrough appointments and genuinely takes the time to care for his patients. I especially appreciate how clearly he explains diagnoses and treatment options, making sure everything is easy to understand. His attentive and compassionate approach makes every visit a positive experience. Highly recommended.

Medical Abandonment & Malpractice. Dr. Shih declined to make further appointments after learning…read morethat my parents wanted to continue receiving prescriptions from their specialty doctors and not have them prescribed by Dr. Shih. Dr. Shih went on about how he struggles to save money and that he's also poor, taking care of his two children. He stated if my parents do not make appointments with him every three months that he is penalized by the insurance company; and he pays insurance fees around $4000. He stated that if my parents don't want prescriptions (which they clearly receive from specialized doctor's they have been seeing for MANY years) that they should find another doctor. When my parents asked the nurse whether they should make another appointment, Dr. Shih appeared and said he'll no longer see my parents. I have NEVER heard of mandatory appointments every three months; and to top it off the explanation about how he is poor. How did he even receive his license. Is this medical abandonment?

I am incredibly grateful to have Dr. Ward as my PCP, she truly exemplifies what excellent…read morehealthcare should be. She is knowledgeable, attentive and genuinely cares for my health. What sets her apart is the strong focus on prevention--taking the time to educate, offering thoughtful guidance, and anticipate potential issues. She consistently goes above and beyond, never rushing and always making me feel heard and supported.

Always great service and good care, couldn't ask anything more from my primary. Ease of scheduling…read moreappointments and in house lab work is awesome

My dad had been going to this doctor since I was a teenager. After that, I had become a patient of…read morehis for many years. Every time I come here, it feels like a second home. The staff members are very attentive and helpful. They act like my aunties that take care of me. As for the doctor, he is down to earth. Very caring and serious for his patient's health. He does his best to resolve patient problems as soon as possible. He is also great with follow up appointments. He office space is small but, his heart is very big.

Dr Porciuncula is a very nice Dr and he listen to his patient , he is my dr since 1995 or 1996 up…read moreto present .

I wanted to take a moment to express my heartfelt gratitude for the exceptional care you've…read moreprovided my mother over the past 7 years . Your expertise, along with your compassionate approach, has made a significant impact on my mom's health and well-being. I particularly appreciate consistently provide PROMPT Response whenever we need you . Dr Chen demonstrates her commitment to patient care. Thanks to your guidance and treatment, Your dedication to your profession is truly inspiring, and I feel fortunate to have you as my mother's doctor. Thank you also to the entire staff especially to " GINA " for the excellent care you provided to my mother. Your professionalism and kindness were a great comfort to our family during a stressful time." Thank you for all that you do.

Cons - I made an appointment to have prescriptions refills. Dr Chen said it was mandatory to have…read morean appointment as it had been over a year since my last visit with her (not a problem). When I scheduled my appointment, I explicitly asked for a medication assessment, as suggested by my therapist due to escalating anxiety and depression symptoms. At no point prior to my appointment was I informed that they do not provide that service and the Dr seemed confused about it when I went for my appointment. Long story short, the Dr was completely insensitive to my struggles with anxiety/depression. She suggested I try drawing or hiking because hiking makes her happy, she also said that therapy should be working. Pros - I like that they are able to communicate via text, it's really convenient. Wait time was minimal when I went for my last appointment. Dr suggested a magnesium supplement Calm to help with anxiety. I purchased it and will give it a try. She suggested a referral to a psychiatrist, which would have been helpful know prior to that appointment. I'm sure she's great with some clients, the experience was just horrific for me personally so I will be seeking a new doctor.

I can't recommend Dr. Phan highly enough! I started as her patient earlier this year and she was…read morevery thorough, competent, and informative in setting up my health profile as a new patient and answering any questions I may have. I recently had a health scare in the ER, which I followed up with Dr. Phan about. She has been incredibly helpful and thorough as I navigate a new diagnosis, ensuring I get well taken care of and we get to a solution for my health. She really cares, which is fantastic!

Outstanding physician. Caring, excellent follow up, and strong clinical decision making. Empathetic…read moreand collaborative. She helped me understand my diagnosis and personally guided me to discuss it with a super helpful specialist. Very trustworthy. Up to date on internal medicine guidelines. Highly recommend Dr. Phan!!!

I had an extremely disturbing experience here that I view as illegal, and I will also be reporting…read moreit to state authorities. It started when several prescriptions that were important, were NOT filled, and the front desk refused to take accountability, forcing me to book a new appointment and miss some extremely important medications. When I came in, Dr. Rosenthal profusely apologized for the incompetence of his front staff, and told me that he knows they can be "disorderly" and told me to call his personal cell phone in the future. On the way out, I asked to pay, and I was told that I would be billed "later." Some time later, I received a "final notice" for a bill for $30. When I called in to ask what the hell was going on, the front office told me that they had made the decision to "terminate me as a client" for non-payment. She was also extraordinarily rude and combative. I view this as not only unethical, but illegal. I will be filing a formal complaint to the Medical Board of California.

We have had many unfortunate medical experiences in our family, and as such have spent way more…read moretime in great hospitals like Stanford in CA and Univ of Washington in WA and everything in between so are qualified to make this opinion. Dr. Rosenthal sets the standard for a medical professional. He not only knows his medicine, but has a bedside manner unmatched by any we've come across. He cared for my mom for many years before her passing. Everytime she was in the hospital, he ALWAYS showed up to check up on her. When she had difficulty traveling to the office, he made made house calls. He is very calming and a great listener. I wish other doctors and hospitals tried to be just a little bit like him. Professional. Punctual. Compassionate.

NP Joanne Fascio gets a pass bc she was very helpful…read more However - if I could rate this place ZERO stars, I would. The prescription process here was a nightmare. They had to send me to 3 different pharmacies, because all businesses claimed to NOT receive the script or fax from this office. If it was just 1 or even 2, maybe its just an error.. I can understand that. But when it's 3 different pharmacies, obviously there's some clerical error or network issue. That should be a clear indication that something is wrong, and idk..maybe your team should follow up?? But no... instead, it was me that was calling back & forth, sending emails, requesting follow ups, talking to pharmacists... Why am I doing the job that the office workers should be doing?? Ultimately I decided to part ways because I deserve to receive better care and their blatant disregard to find a resolution was disrespectful. Don't waste your time here. They dropped the ball and never took accountability.

I've had 2 in person appointments with Dr. Sharma, and for both times the wait times were…read moreincredibly short, the rooms were clean, all of the staff were incredibly nice and caring, and Dr. Sharma was amazing! I would absolutely recommend her to anyone looking for a PCP.