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    MARCUS

    3.3 (4 reviews)
    Closed 10:00 am - 7:00 pm

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    9 years ago

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    7 years ago

    BE AWARE: NO RETURNS AND NO CREDIT AFTER 10 DAYS. All lovely reviews are accurate. I will spend my credit and shop locally elsewhere.

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    Pitkin County Dry Goods

    Pitkin County Dry Goods

    3.3(10 reviews)
    0.0 mi
    $$$$

    I have been in this store twice, and both times had incredibly rude service from the white haired…read moreolder lady who works behind the jewelry counter. The first day we didn't buy anything, but today I found a cute hat that I HAD to have and we were planning on buying many more items as well, however, as I was walking past the counter to the back of the store, the above mentioned woman came out from behind the counter and asked if I wanted to buy the hat, to which I replied yes, she then asked if I was finished shopping, and I said not yet and tried to walk past her, but she stopped me and grabbed the hat, ripping it out of my hand!! She she needed to hold it behind the counter. She made me feel like she suspected I might steal the hat!! I was mortified and horribly offended!! And all this over a $50 baseball cap!! I have never been treated so rudely or unprofessionally at a place of business. We also visited Hermes today and I walked around the store holding six items that we ended up purchasing, PLUS a purse, and we were treated with courtesy, kindness and professionalism and believe it or not, not one employee tried to rip anything out of my hands. ‍ Needless to say, I will NEVER step foot in Pitkin County Dry Goods again. Considering multiple reviews with similar experiences, I would suggest to others not to visit this shop either...well at least not until that woman is no longer working there.

    One of my favorite stores in Aspen, our airlines delayed our luggage and we came here to shop and…read moreeveryone was super nice and helpful and I love all the clothing. It's pricey but hey you're in Aspen.

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    Pitkin County Dry Goods
    Pitkin County Dry Goods - Chloé sunglasses

    Chloé sunglasses

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    Susie’s Aspen

    Susie’s Aspen

    4.0(30 reviews)
    0.2 mi
    $$

    This store has stylish, high-end and designer items at reasonable prices. Plus, there's a nice…read moreassortment of sizes. I saw clothes up to a size 14 and shoes up to a size 10. There's also some jewelry. I went in the fall, and there were items for all seasons but especially a lot of warm sweaters. Plan to spend some time in here because the clothes aren't sorted by size, just by type and color, so it takes a while to sort through everything. Also the checkout process is long. (Everything is written down by hand and then rung up.) But I found a couple of gems. I'd definitely go back.

    We stay in Aspen 8 weeks a year and stop at Susie's every year. Resale shopping is supposed to be…read morefun. It's a treasure hunt, right? Susie's has been decent for a few luxury finds. I've bought ski jackets, clothes, and shoes at Susie's. Well this past week we stopped in and had the worst resale shopping experience ever. My hubs found 6 items to try on and bought 2. There's a no return policy at the store (understandably) so I try on a lot because I intend to buy a lot. I found 15 items to try on. As I was walked through, the woman behind the register looked up and became VISIBLY irritated and asked me to try on my items so that I didn't hold up their dressing rooms. I'm accommodating so no problem. After walking in she started talking about me out loud to the customer at the desk buying 2 items, saying "I'm sorry, it's just that people come in and want to try on the whole store..." There are 2 dressing "rooms" at the store (curtained off areas). I tried my items on quickly. My husband stood outside the curtain. Several clerks asked if he needed a room and he said no. At no point did anyone have to wait for a room while I tried on items; I listened closely for that. Then the woman behind the counter saw my husband and started loudly taking with the clerks in the "back office" about how she was going to have to ask me to swap out and allow other guests to try on clothes right before loudly asking my husband "Sir, do you need to get into a fitting room just to try on 2 things?!" To which he replied "no." I was finished so I left the room and walked straight to the desk. I spent almost $400. I planned to keep shopping to find more stuff to buy, but decided to cut my visit short. I heard the check-out clerk ask every other guest if they'd been in before, but didn't ask me. She offered every other guest an emery board with the store logo for their nails, but didn't offer one to me. It wasn't until I asked if they had a rewards program (because I couldn't remember) that she reluctantly said "no but because you spent so much, we have a logo reusable bag you can have." No thanks We'll never be back. Never forget that resale stores are supposed to be a fun treasure hunt. It's not that serious and any guest can reasonably wait 5 minutes for a fitting room. It's thrift shopping, not an emergency room. No one is dying on the table. I can afford to shop at the brand stores in town, so going forward I'll skip the shitty attitude and just go direct to the brand stores. No fun find is worth such a bitchy encounter.

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    Susie’s Aspen
    Susie’s Aspen
    Susie’s Aspen

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    MARCUS - womenscloth - Updated July 2026

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