Pictures are not anything what actual rooms look like. When my aunt was admitted post hip surgery…read moreshe went all night without pain medication, without any of her regular BP medications. We asked about putting rails on the bed because we didn't want her to wake up & not be able to hold on to something without falling out of bed. The one who was supposed to watch her at night would not assist my aunt in locating her Rosary that fell. She said she didn't hear it fall & would not help her look. My aunt was trying to see if it fell & kept trying to look on the floor. The entire night my aunt was in pain. All they could say was we have to assess her. The next day they were planning on working in her room. Paint, patch holes etc. when we refused they moved her to another room then did it while another patient was right there. The patient was trying to cover her mouth & nose. I honestly never believed that these places exist. But it does.

I'm an employee at the facility and been here 3 years I can say that the staff especially in…read moredietary is great! the patients are aswome and the care is good!

If you're looking for someone who truly cares, look no further than Montoya Physical Therapy and…read moreWellness. Rick Montoya is truly an angel on earth. When my teenage daughter was facing surgery, she was scared, and as a family, we were all emotional and very overwhelmed. But from the moment we met Rick, everything changed. His calm presence, deep compassion, and expert care gave us hope and comfort during one of the most difficult times in our lives. Rick and his amazing staff not only prepared my daughter physically before her surgery, but he also helped her (and I both) emotionally--building her strength, confidence, and trust. After surgery, he was just as incredible, guiding her recovery with patience, kindness, and unwavering support. You can tell Rick is a man of God by the way he treats his patients and his staff, the way he runs his business, and in everything he does--with love, faith, and genuine care. We are forever grateful for Montoya Physical Therapy and Wellness.

Montoya PT was a great place to land after a total knee operation. If you are looking for people…read morewho are positive, professional, encouraging, and inspirational, this is the place to go. They provided excellent personal care meeting you right at your need and adjusting treatment as needed. I recommend this place highly!

We have had a family member at the Pointe are Summit Hills since last summer. While it is…read moredifficult for anyone to move into an assisted living, the transition for our loved one was made as smooth as possible. The staff are all well trained and helpful. The food is quite good, and the kitchen is accommodating with special requests. The facility is clean and the rooms have adequate space. Most importantly, we have been impressed with the involvement between staff and the residents. We had a medical emergency, and I know for a fact that due to the quick action of the staff, our family member received the care she needed and has been making a remarkable recovery. I am a healthcare provider in the community, and am continually impressed with this facility.

Memory care side is questionable. Clients are unable to speak for themselves. I have witnessed 3…read moredifferent clients falling. Staff had to be alerted. Room temperature was near 90 degrees in my loved one's room. Complained to staff and management (Perla). It was a weekend and she wouldn't call anyone out to fix the unit. Filed a complaint with licensing. They found my complaint to be credible and it was substantiated.

This place has the very minimum of care. You can't expect a nurse in less than an hour. I'm a…read morepatient and tonight had to wait 4 1/2 hours after requesting a nurse, and then only got one because I got out of bed and went and found someone. Some nights I have had to wait over 6 hours for a nurse. During the day you can usually get a nurse within 1-3 hours. The food ranges from good to something that I wouldn't feed my dog all within the same day. Some of the nurses barely speak English. On a scale of 1-10 I would rate this place a 2. Some of the nurses are nice, and some of them get upset if you require anything. As far as Physical Therapy, some days you get it, and some days you don't. You just never know.

3-19-24 My nurse Ruby, Brandy , Jessica R , Jessica C & Kulveer are sweet and awesome…read more They care so much for there patience if I could give you guys more than five stars, I would. I'm going to miss you ladies

My daughter has seen several speech therapists here over the last couple of years. Everyone has…read morebeen so patient and kind with her. My daughter started out nonverbal and very upset when she couldn't communicate with us. Now she is up to short sentences. I really appreciate all the support and help Telespeech has given us. Everyone here is the best. Highly recommend anyone whose child is having speech difficulties to try Telespeech.

My son (6) has been having speech therapy with Miss Jenna for a little over 2 months now. She is so…read moresweet and patient with him. She patiently practices sounds with him and carefully watches the way he is moving his mouth to make sure he is doing it the right way. If he needs correction she gently reminds him of the correct way to say something. He LOVES going to his appointments and feels very comfortable with Miss Jenna. Every single staff member we have encountered so far has been very professional and welcoming. The office is clean and inviting. I have seen big improvements in my child's speech since coming to this office.

Visited my uncle and upon arriving wasn't able to enter parking lot. Unsure so street parking it…read moreis. Gate entry is locked & you can only enter if they buzz or let you in. The front office can view you from where they are. You must call from your mobile phone since the gate button doesn't work. Sign says call, they literally mean by phone. Walk in & it's bustling with people whom reside there & staff. Some residents whom don't even know me literally verbally said they want to go home. My uncle with many others were in a hall having lunch. My uncle hasn't seen me in years & although battling with some dementia. He always knows my voice & once I removed my eyeglass shades he lit up. He even said seeing me made his day. He says he awakes confused & discombobulated unsure of why he's there. The some staff were nice & even helpful when I was looking for my uncle room, before I was told he was in the lunch hall. I inquired what the constant beeping noise was going on from nurse station to nurse station & was informed by some residents it was an alarm & they were lined up outside their rooms and told they couldn't go in their rooms unsure why. Asked two staff members one said the noise is communicating with each station? The other staff member advised it's from when the button is pushed by the residents in their room. That noise consistently going off will make you want to leave. I mean for 2hrs I was there not a bit of peace. Smh I commend good nursing staff. Some spoke to my uncle, he likes the attention. He has always been a ham. Good to see him smiling. Although not sure if he will remember I was there. His memory sadly seems limited & comes & goes on what he remembers. I will say that more attention to some of the residents that can't feed themselves & rely on being fed by staff should get more focus. I watched a women bedbound can barely speak, and was needing to be fed & given her water. She continued to say water please repeatedly and when I turned her direction the nurse whom was sitting beside her was talking to another staff member doing the same for another resident. Please remember to treat the residents as if they were your family or a child. Not neglected or ignored. May need to hire more staff that are qualified & not to overwhelm those that are there. They look as if they can definitely use the help. Even residents try to help them & they're there to be cared for. You pay alot for these places. Pay alot for the day to day care as well for quality it should match. Glad my uncle is in a place where family can visit him more he's close to the majority so they can check in on him & make sure all is well more often than not.

My wife was into this facility and I went to visit her and I lost my bus pass the staff went to…read moretheir own pockets to assist me in making sure that I was able to get home that evening it was like a family environment in they are so so kind I do thank you for taking care of my wife. Marvin Jennings

It's a smaller office so I don't feel like I'm not just another yo move along. I feel like a…read moreperson!! I've had a very through assessment, was educated on my treatment plan, given the chance to ask questions. During my treatments they always ask me how I'm feeling, do I need more or less weight, is the number of reps OK for me to do. If you are old enough to remember the old show called "Cheers," then you will recognize the line "where everybody knows your name," that's how everyone in the office makes me feel!!

If you need physical therapy this is the joint to go everything That works here is very…read moreprofessional and knowledgeable and will get you back to health. I would never choose another place BSMART is family.

Houchin Blood Bank is always a great experience. The staff are consistently friendly, kind, and…read moremake the whole process easy and comfortable. Highly recommend donating here!

The atmosphere is beautiful, everything about this place is beautiful. The receptionist in the…read morefront is always so kind. Everyone is always so kind. My little one always comes with me when I donate, and I love and appreciate that they welcome her to the lounge where she can eat snacks, drink juice, and see me sitting in the chair while I'm donating. Love it!