I have been a customer with The Agency Paiva for the past 15 years. They are very professional…read morehonest knowledgeable and the customer service is awesome. I've had the pleasure to deal with Odilia and Nick. If you're looking for insurance either for a car or home like I did, they work with numerous insurance companies to get you the best price.

Request a quote from Olivia on event insurance for my business and filled out the requested…read morepaperwork. And then, never heard back from them. Wouldn't return calls or emails. Who knows what they did with the paperwork I filled out, but it certainly wasn't used for a quote.

Virtually all my dealings with HCC have been telephonic and with Sherry Taylor…read more I have never been as well treated in business dealings as I have been by Sherry. Her responses to my inquiries are always courteous and prompt. I actually enjoy dealing with my insurance agent because Sherry makes it so easy and pleasant. Thank you HCC for having a represenative like Sherry. John Higgins

I have been using this insurance agency for years for both my car and home. They are truly the…read morebest. Whether I need a quote, want to update a policy, get a new vehicle or need help with a claim they are amazing. Every agent I have worked with, whether via email, phone or in person goes above and beyond. They're the best around!

In my recent search for car and home insurance it was great having all the quotes done by one agent…read morefor both. Isaura took my information and requirements and promptly went on the search for what I needed. I didn't have to worry about cancellations of prior insurance company, worry about dates when to end and when to start with new policies. She took care of all the paperwork and payments due. All I had to do was agree to the new quotes and sign the documents. It was a pleasure to work with Isaura and peer, who I found to be very knowledgeable of the product they support. I highly recommend this company to anyone looking for good insurance company, friendly representatives, efficient, organized and timely to the customer's needs.

Virgil is the man. I heard about him from a neighbor who had just purchased a homeowners insurance…read morepolicy from him and were raving about how great he was (evidently he's been selling insurance for decades and everyone knows him in East Providence.. think 30 degrees from Kevin Bacon kind of network, it's Rhode Island afterall). And, I can see why. Virgil not only did my taxes and got me a WAY better deal on my auto insurance, but took a look at my financials and got me in the best financial shape of my life. The proof? I'm now living in Manhattan despite having student loans, a miracle in itself. 5 stars for this guy and his staff. Extensive knowledge, very attentive staff (I tend to ask a lot of questions), and very easy to work with. I'm a fan.

Exceptional service! I was in need of changing my home and car insurance after using the same…read morecompany for 30 plus years. Karen found top notch insurance for me that was less than half the price of my former insurance company. I felt heard, cared for and was given exceptional service and prices!

Love love love Karen.. she saved me so much money and Is always there if I need her.. incredible!…read moreHighly recommended

I've had all my insurance with this company over 15 years. The staff is amazing. Still miss Frank…read morelike he was behind the counter every morning. Will continue to do business with them since I just had a recent claim and it was amazing how fast and easy.

Great for my car insurance! Always helpful with claims, coverage, address changes and billing. I…read morehighly recommend them.

I cannot say enough good things about Claudia Sousa Barton. She's been my parents' agent for a…read morewhile now. She knows them, remembers their stories and treats them like family. Recently she took a half hour to explain some complicated (and upsetting) things about real estate that was only tangentially related to mom's insurance when mom and I had just dropped in without an appointment. She was empathic, kind and made the next steps clear to my mom. I've never had an insurance agent before, always done it all online, but after working with Claudia, I found myself wishing I didn't live over an hour away. You're in good hands with Claudia.

When it all goes bad and big things go wrong, do I really want a lizard to handle putting my life…read moreor car back together? I found better coverages at a lower rate where I can do business face to face.

I am second generation in my family to use Torres Insurance. While more places are resorting to…read moreautomation and leave us yelling at a robot voice, these people actually pick up the phone when you call. Their evening hours once a week in addition to being open on Saturday mornings adds a layer of convenience. Torres Insurance is a great family-owned business and they have been helpful over the years. During those rare occasions when something would come up, these folks took the stress off our shoulders.