very-very rude office personnel...specially receptionist…read moreafter complaining to manager ..(also) rude she disclosed that her personnel have done what they're suppose to do.. EVEN THE INSURANCE AGENT was surprised of the conversation.. complained to main office.....they gave me an apology...but won't inform me of outcome -------it becomes an internal issue GOOD LUCK

Horrible service. The Representatives are rude. Membership is expensive. Takes forever to get help…read more Police had to call another tow truck company because AAA was taking so long to respond to a call. Price of everything keeps going up but quality of service keeps getting worse! I will never use them again!

I had Lapointe insurance as my 1st insurance company with my house I bought in August of 2024,…read morenever had an issue. I've seen other posts saying leaving this company is quite the hassle but I recently bundled my home and auto with liberty mutual and when I cancelled my insurance I had little to no issue, only thing was on my end (I'm horrible at checking my emails) as I forgot to sign the cancellation paperwork. Very afforadable, if I didn't find cheaper with bundling I'd likely still have this home insurance!

They did nothing but keep on asking your payment is not made, even though it is paid through my…read moreloan company's escrow.

Blaeser is a fine professional agency; they are…read moreknowledgeable, respond promptly to customers' needs, and pleasant to work with. The same qualities also apply to the insurer they represent, i.e. Nationwide. We are and have been well pleased with them for the past eleven years. KJ Beebe Bristol. RI

Quincy is literally amazing! She is always so helpful with any questions or concerns i may have,…read moreshe most recently helped me and my boyfriend arrange registrations / insurance stuff and everything was so seamless! Cant rave about Quincy enough!

After having three inches of raw sewage in our basement, we called Roto Rooter. They explained that…read morewhile there is a $1,000 deductible from our insurance company, we would not have to pay it. I just received a call from Roto Rooter explaining that Safety Insurance is deducting the $1000.00 from there payment to them. I asked Roto Rooter why I was misled, and they replied that in 20 years this has never happened that the insurance company subtracts the deductible from their payment . I guess we choose our insurance company unwisely.

As you can see in the reviews for the past few years customers have complained about receiving a…read moresolicitation for her business with a picture of their house on the outside of the envelope. Regardless of the negative feedback, I just received one these. I wrote her (copied corporate) and complained that it was creepy AF. Apparently, she doesn't think this is inappropriate or creepy. She could not care less. Her inability to comprehend this tells me she is unscrupulous. A shady lady. I wouldn't trust her at all. And BTW, Allstate dropped me when I lived in Florida after multiple hurricanes even though my house had no real damage. It was random. So, you are NOT in good hands with Allstate.

It was very disturbing to receive an unsolicited letter (which was not sealed btw) in the mail with…read moreour home on the envelope and on the accompanying insurance offer. My 93 year old mother has dementia, I care for her. She was quite concerned when she saw this as was I. She didn't understand why you sent it to her. I didn't need to deal with that yesterday on top of everything else. I feel it is an invasion of privacy to send something such as this to someone unsolicited. Jennifer, you need to review how you conduct your business.

I recently worked with Christina and it was an absolute dream!…read more Navigating auto and home insurance can be confusing and challenging but Christina knows her stuff and was extremely thorough - and patient!!! I'm not exaggerating when I tell you that I worked with her for over a year in getting quotes for my insurance before I actually purchased coverage with her. I had been with my current carrier over 20 years so it was not a decision I made lightly. However, I will tell you that the level of service that I received, even as an inquisitive prospective customer, was some of the best I've experienced. The fact that Christina was ALWAYS willing to pick up the phone and talk through my questions (and I had many) is a testament to her commitment to be there for her customers. I will tell you I did get some great rates on my auto, home and umbrella insurance. But honestly...the service is the main reason I choose to work with Loiselle insurance. Every interaction has been friendly and professional. I feel safe and confident trusting them with insuring my family. You really can't put a price on that!

With my former insurance policy, My monthly rates kept creeping up every 6 months, without…read moreincident. I reached out to Loiselle Insurance agent Christina DeRita, Christina found me a great rate, less than 25%of what I was paying with the former. Christina has amazing customer service and I will be recommending more people her way. Give her a call today!