Their agents go above and beyond to get you the best quote for home, auto and renters insurance. In…read morethis day and age where rates are skyrocketing, that's a valuable service. Shout out to both Shauna and Janice for their help through the years.

Kathy is not only outstanding as a tax consultant, she is just as outstanding as a person. Even if…read morewe end up paying which doesn't usually happen due to Kathy's efficiency and professionalism we always enjoy our brief but exhilarating confidence with her!! Next year we will do an in person appointment in order to see her physically!!! She's the best!!!!

Only certainties in life is death and taxes. Usually having to do my own taxes via quick books felt…read morelike death. Well thank god I found Kathy! My wife and I decided this year to go to an accountant because we are in the process of adopting and we're unsure about the adoption tax credit. After hours of wading through accountant reviews, we rolled the dice on R and S. Kathy promptly scheduled us an appointment and even accommodated us through COVID precautions. Kathy was incredibly knowledgeable about the tax deductions and tax code. Her expertise is second to none. It was quick and painless. By the time we met with her all of our information was in the system and we just needed to clarify actionable information. Needless to say I will NOT GOING BACK TO QUICKBOOKS! If you need your personal or business taxes/books done go to Kathy, you will not be disappointed.

I was looking for insurance as an alternative to COBRA coverage from my previous employer. Everett…read morewas very responsive and provided me with a lot of options and plans. It is saving me a considerable amount of money over COBRA coverage.

I totally agree with Alexander S, who "had a very disappointing experience. Despite being polite…read moreand patient throughout the conversation, the agent was unexpectedly hostile and aggressive." My experience was similar, Everett was so diagreeable and blamed me for not sending him the information to where he wanted. (Email is not good enough??) I am a research scientist working on a quantum computer. I do not know health insurance, and I don't hve time to look into it. I thought an agent is paid to make it simple and easy for the clients. I guess this is not the ideology of Henderson Group. Luckily, I quickly found another agent elsewhere who is patient and genuinely wants to help.

Returning client. Both Ann and Brad are friendly, helpful and great to work with. Did go in office…read moreduring Covid. Space was clean, sanitizer available and everyone was wearing masks. Have sent other family members there and heard no complaints. Definitely will be staying with them and recommending them.

One of the worst experiences I have ever had. It took them more then five months to complete a…read morebasic non-business personal related tax request, initial inquiry in May and being completed in October- I had to give the same information over and over to different people and would have to follow up multiple times while they left me in the dark for weeks multiple times. I was rushed into signing the approval documentation without even being told the amount I would be paying to the IRS or their business and was left taking a hit of 6k unexpectedly less then 24 hours later without any option for a payment plan, disclosure on the amount etc- they told me there was nothing they could do to stop the charge and apologized profusely. They accepted blame for the situation and admitted that the service I got was unacceptable and when I asked for my money back- as ANYONE WOULD when being given awful service, I was ghosted for two weeks before being told "I got the service I paid for" which was no communication, poor management, them admitting wrong in the situation and stress. I felt like I had to follow up with them to do their job and I paid them $300 to just be put in a stressful situation. Absolutely do not recommend, super poor management and awful taste left from the experience. Cannot warn anyone enough how AWFUL Rick and his employees were with handling the whole experience. I was even told they would "rectify it however they could" but when I said the proper solution would to be to refund me for the amount of time and stress their business caused I was then responded with "you got your service no matter how bad it was, I wont go back and forth on that..." so how were they going to rectify it then? A flower basket? Literally lost my entire savings in one day because of them. Rick said in emails he wanted to better work on the business and cared about client satisfaction, but has left me in such a financial hardship and depression with no way to solve the problem they caused. During this entire process I NEVER received a phone call except the last day to make sure they got paid. Literally go use turbotax.

Great Rates and very responsive and supportive if you need to put a claim in. The staff is great…read moreand very friendly

I like that we can always quickly get through to people who know what they're talking about. They…read moreexplain things well, tell you what they can and can't do, make it clear why they're recommending XYZ. We've never had a problem, and really appreciate the value added stuff they do in dealing with each insurance company. Good people.

They have been super helpful with everything. They have been able to answer all of my questions. I…read morehighly recommend them!

My son's prior insurance agent, given to us through an agency buy out, absolutely made a mess of…read morehis insurance. The agent changed the carrier without asking and after we requested the same coverage as was on his prior car, the agent omitted rental coverage and waiver of deductible. To make a long story short, his car was hit when another crossed a double yellow line. Neither the agent nor the insurance company gave any help. We switched all of our coverage over to Margaret Grassi insurance. Matt was incredibly helpful during the switch over, but above and beyond, he has been helping my son work through the accident which occurred while with a different agent and carrier. Talk about wonderful service. Highly recommend!

We love this insurance company. Our agent, Tom, has always given us great advice, especially when…read moreour son became a driver. They are always very helpful. I love their location, right across from Shaws!

We've been doing business with Don Ford since 1994 as he helped find our house in Hanson as he had…read morea working relationship with the builder and we were able to find an affordable new home in a nice part of Hanson. Also, we've used Don for home and car insurance and his service is top notch. You can drop by his office across from Shaws Plaza in Hanson or call the office and get excellent client service from Don and his staff. If you need to review your coverage, Don is so knowledgeable and will customize your insurance needs. Highly recommend to anyone on the South Shore.

"Tom Messier and Christine Zuendt at Mason & Mason have been providing and advising our Almar…read moreBuilding & Remodeling for years for our insurance needs. Whenever we have a questions about our services he is quick to answer and get us the information we need. Tom has always looked out for Almar Building's best interest when advising us in our insurance needs."