This front desk staff is unbelievably unprofessional and clueless. You can tell that they have very…read morelittle experience working in doctors offices. Dr Patel is not exemplifying a professional business. I waited one hour and a half in the exam room after they called me back. I signed in and got called to the back within 15 minutes. It was not my first visit. They already have been given all of the insurance information on more than one occasion. They decided after an hour and a half to start asking me for copies of my insurance, which was already given to them. Everyone knows that appointments are not made unless you have insurance. Doctors offices in Georgia will collect insurance and co-pay before you even go in the back. The young male medical assistant did my vital signs and took the same medication history. I just sat there for an extremely long time and I'm able to hear everything that the doctor saying in the other rooms. I can even hear his conversation with the medical assistant. Apparently, he told them that he cannot see me until he collects a copayment. Because I have two insurances, I explained to them that I should not have to pay a copayment. After a lot of back-and-forth for about 30 minutes, the medical assistant lady returns and tells me that the doctor has an appointment at 3:30 and could no longer see me and I'll have to reschedule. I have never in all my years of life experienced such nickel and dime money hungry tactics. What he basically did and tried to be slick about it, was refuse treatment based on Money. I have two insurances and that wasn't good enough. The excuse that I heard was that they no longer take my secondary insurance. If these offices would communicate correctly from the very start, I would not even have came to this office. if I had known all this information that they should have told me from the initial scheduling, I would never have booked an appointment in the first place. I don't know who's putting these reviews in here but there's no way that we are talking about the same place on Jesse Jewel Parkway. I'm waiting for a press ganey survey. First of all, I was referred by a third-party company who works with my attorney's office for a slip and fall injury, and they are the ones that referred me to this place. These people have worked with Lawyers before and Workers Compensation cases and other types of cases like slip and fall. They know how it works. They know I'm guaranteed to get money and they know that they're gonna get their little $55. If you choose not to accept my secondary all of a sudden, that's your fault. I have out of network benefits, just like everybody else. I gave my card finally, even though I totally disagree with how they were going about collecting the money and trying to be greedy instead of just billing my insurance the way you're supposed to, and they still went ahead after an hour and a half of waiting and canceled my appointment. I missed work for this. I drove in a heavy rain storm to come here . I live about 30 minutes away. I am so appalled and disgusted with this Office and the doctor and the staff. Very low class place. The purpose of the third-party company is to avoid making any payments out-of-pocket until after my settlement is reached. At that time, any outstanding medical lien will be paid. I can see that whoever works in billing does not carefully read through the files. And also, the office staff are too young and immature and fool around and talk too much at the desk. They don't give eye contact and they don't use manners and do not give eye contact and are very unprofessional. They basically ignore you. I asked for an office manager two times and all I got was a bunch of glares and smirks, and finally somebody handed me a business card That basically contained the number to the front desk. Nobody could even tell me the name of the office manager. I am very appalled by this place and Dr Patel should be ashamed of himself. This is not how you run a business. This is very unprofessional and low class. I've been to many doctors. You're not the only orthopedic office and I've never had somebody do that. If a doctor's office does not get paid from the both insurances, they simply send you a bill. We're talking about $55 co-pay. A co-pay that should not even have been collected because I have two insurances. Go figure. I am not coming back to this practice and I will advise everybody. I know to stay away from Thrive Orthopedics.

Great care and service. Very knowledgeable. Has a great staff that makes you feel right at…read morehome. Would highly recommend.

Dr. Taylor is a perfectionist! He does absolutely perfect dental work and is very knowledgeable!read more

I have been with this practice for several years. Dr. Kalarickal was wonderful and I had good…read moreexperiences when he was my doctor, but he moved to another location and I was assigned Dr. Reddy. My recent experience with an endoscopy was terrible. Other than the front desk staff, the nurses and staff were not friendly and clearly in a hurry. Very few even made eye contact, leaving me feeling like a leper. I never saw the anesthesiologist. No one explained the anesthesia process to me prior to the procedure and I didn't even meet the cRNA until I was in the OR. Her only words to me were to mock my Yankee accent. When I was rolled into that room, I felt like I was crashing a party. The staff was more concerned with one another than with their patient. I didn't see Dr. Reddy until the OR either. Following the procedure, I was told that they had taken biopsies and they would let me know when the results came in. I was patient and after three weeks decided to call thinking that was longer than I've ever waited for any test results. Eventually nearly a month following the procedure, I got a call from Dr. Reddy apologizing because he had been on vacation and somebody dropped the ball yada yada yada. The bottom line is a very disorganized poorly and not very compassionate staff left me with no confidence whatsoever in this practice.

I write this as a cautionary tale. Three years ago my GP recommended this practice to address…read morefrequent heartburn. My first appointment should have been a red flag-- the doctor did not show up and I was stuck with a well- intentioned, but rude nurse who informed me that I would need an endoscopy. The doctor who performed this ( not the doctor who didn't show up -- I never heard his name mentioned again) was professional and did a great job of informing me after the procedure. But I then became a part of their system that points to money making and NOT patient care. It took 3 weeks and persistence to get final results and then I was told the doc who performed the endoscopy was booked for the next 4 months, but his nurse could see me. She was sweet but I later found out she had just received her advanced degree in Family Practice several days before joining the practice. She was not that informative, simply handing me a sheet of paper listing the GERD diet ( potatoes, white rice, cereal!!!). She had me on medication way too long and when I tried to see a doctor I kept getting the same issue that the doctor was booked up for several months. I was ok for a short while but when I started having a reaction to the medication she insisted I continue taking it. I went off it cold turkey and became much worse. She even told me to take strong medicine over the counter that caused even worse symptoms. I went to another doctor who had me go through more tests because I was so sick ( and lost considerable weight). I eventually ended up at Emory and the doctor there quickly diagnosed what had happened triggered by the medication. BTW, that nurse is no longer at the Gainesville practice. They have the nurse s treat you and seeing a doc tajes a long tine-- meanwhile you could be getting worse. I would recommend another practice.

Wait time, check in, and the doctor visit were all excellent! Dr. K was by far the best doctor I…read morehave seen for my spinal problem.

Doctor Davis is very professional and actually cares about his patients. He operated on my left…read moreknee last year and i have done great.I have not had any issues. He is going to operate on my right knee and i trust him fully to do so. All of the staff has also been great to me.I thank all of them very much.God bless you all.

I was referred to Dr. Ben Hawkins by another Atlanta dental specialist and I was not disappointed…read more I needed not only a second opinion but a new dentist. He and his staff were friendly, professional and very caring. The entire experience was an encouragement and I look forward to returning! I highly recommend Hawkins Family Dental!

I saw the" new guy" Dr Sims Griffith today. Very please with his addition to the Hawkins denist…read morepractice. He was great with everything from personality to professionalism to knowledge. I felt very comfortable with him as my denist. That means a lot from a person who fears going to the denist. The support staff is outstanding thus the whole experience was much better then feared. Highly recommend this practice for anyone looking for high quality work in a stress free environment.

My dad, who is 88, fell and was taken to NEGA Medical Center in Gainesville. The doctors were all…read morevery good and professional. He was in the hospital for 7 days before that sent him to a short term rehab. The nurses NEVER got him up out of the bed for the entire week. They could have gotten him up to go to the bathroom, or just to walk around. Now he had to go to rehab, just so he can walk and go to the bathroom by himself.

I went for a check up at the Braselton location. The doctor was very nice, but I subsequently…read morereceived a bill I cannot get anyone to explain these charges. I've tried calling their billing line, the voicemail of which says I'm calling after hours, when I'm calling at 4 PM. The MyChart message system through which they were communicating with me has suddenly gone dry. I've asked twice for a response and they are no longer responding to me. I do not understand the terms on the bill and just want to know what I'm being charged for and there appears to be no one willing to explain these charges to me. My one-hour checkup ended up costing me $352 plus $400 for a sleep study plus over $100 for an "interpretation" of a sleep study. Needless to say I will not use this health system again. Even their own doctor called them a "mess."

Scheduled for a hernia repair. The care was excellent. Nurse who prepped me had an excellent…read morebedside manner. All went according to the plan. As a surgery center the facility was busy but everything moved smoothly.

these people are so shady, they have been holding on to my money for over 4 months now, because…read morethey were not happy with the money that insurance paid them, and I was already had reached my out-of-pocket maximum and I have been calling and the insurance as well and have gotten know were with my refund that is on a credit card collecting interest. I will never have outpatient surgery there again.

All went well. The Doctor and the staff were caring and professional. I would recommend Atlanta…read moreGastroenterologists to everyone.

Had to get a colonoscopy during the pandemic so my doctor recommended this location which is near…read moreThe hospital in Gainesville just down the street in an office complex so not directly in the hospital. What a great staff. Never like getting these anyway but they made me feel comfortable and at home and I was able to cut up with them a bit as a prep me for the procedure well keeping the office safe during the pandemic with limited patients having exposure around each other. Arrived an hour early and filled out the paperwork I got called in a little early to meet with the anesthesiologist and will review the protocols and procedures. Excellent staff made me feel comfortable and I never was excited or stressed but what was about to come. I always love it when the anesthesiologist says you can count back from 100 and you really don't even make 99 so I was happy to wake up after the procedure only taking 20 minutes to complete and another 15 minutes for the anesthesia to wear off so I could leave. My son waited in the car as all other drivers or people waiting were forced to do to keep the lobby area clear of crowds. We were right next to Zaxby's so he simply grabbed a bite to eat waited in the car and I was out in short time and on the way home. I had no uncomfortable experiences and waited in till the next day to eat a pretty good meal because I was starving! I haven't got the bill yet but regardless this was a great staff great location very clean very happy with their service. Highly recommend!

This is a charity based, free health clinic for low income residents of Hall County. My parents and…read moreI have been patients for over a year and we are so thankful for the services that they have provided. The clinic is not perfect, but because it is a charitable organization I would rather not complain about it's downfalls. Thank you, Good News Clinics!

Excellent doctors and staff. Highly recommend. Best…read moreinformation discussed and I feel they are extremely confident and capable doctors

The staff in the office were very nice, the place is clean, I didn't have to wait long to get back…read moreto see the doctor. The doctor was thorough with everything, concerned about my pain, listened to me and did not judge me for my past. Dr.M is a good fit for me. I'm comfortable with him and again he did not judge me which alot of doctors do. I'm thankful I found this place and I'm glad they will be the ones handling my pain