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    Summit Spine & Joint Centers

    3.5 (6 reviews)
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    American Health Imaging - Gainesville - Business Logo

    American Health Imaging - Gainesville

    3.3(12 reviews)
    1.3 mi

    In July, 2019, I needed a Brain MRI and had a mostly great experience there. The great aspect was…read morethe interaction between the front desk personnel and me as a patient. They did a great job, from their cheerfulness when making my appt., to their compassion when I had to wait a minute before I went back there to get it done. (I am truly claustrophobic). Months after that experience, I needed to get another copy of the MRI CD for a different one of my doctors. I called in and Kelda was so kind about it and sent it out that day. She sent it to the right address, to the attention of the right person. I don't take this type of kind efficiency for granted anymore. It was a wonderfully smooth experience and I thank her for it. Now for the not so great part. I can definitely relate to Jeff H.'s experience, 4/9/19. I had the same thing dealing with the MRI tech. She tried to pressure and rush me until I insisted that she leave me alone for a minute or I was leaving. That problem is the reason why I gave them 4 stars instead of 5. If I needed to I would go there again, it was very clean and comfortable. And now I know how to deal with the MRI tech. I will be respectful, but firm.

    I paid $670 for an MRI and it's been FIVE DAYS with no report. When you call, it's a call center…read moreand they say they'll send a text (never comes), and that it'll arrive in email within an hour (nope, nothing). I have never dealt with any medical company with this level of disrepect for the patient.

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    American Health Imaging - Gainesville - Gainesville Location

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    GMC Imaging Center - Hamilton Mill

    GMC Imaging Center - Hamilton Mill

    3.5(4 reviews)
    17.1 mi

    Great service! My…read moremom was prescribed a mammography and a regular yearly screening just to check everything is okay. I called Gwinnett Medical Center to schedule an appointment and this location was the closer to me. Once we arrived, a lady checked us in, but since I gave the ladies my mothers info on the phone, the check in was pretty quick. We took a seat, and waited for someone to call us. After about 15 minutes a lady called us, and we proceeded to the waiting room inside. There they have lockers where she could keep her clothes, and they provided front opening gowns to make it easier for the professionals. In the same waiting room they also have a mini refreshments, and snack bar. They had cookies, chips, sodas, water, and coffee. Very nice from them. My mom is a very nervous person, usually I'm always next to her holding her hand, but this time I couldn't. The lady said its not recommendable to be exposed at radiation at my age, so she'd prefer if I stayed outside. She was very nice, understandable, gentle and willing to deal with my mom which both of us appreciated a lot since I couldn't be there for her. Overall I recommend this place. My mom said she'll be back next year, and she's not even scared anymore. ESPAÑOL ¡Gran servicio! A mi madre le recetaron una mamografía y un examen anual regular solo para verificar que todo esté bien. Llamé al Gwinnett Medical Center para programar una cita y esta ubicación estaba más cerca de mí. Una vez que llegamos, una señora nos registró, pero como le di a las damas la información de mi madre por teléfono, el registro fue bastante rápido. Nos sentamos y esperamos a que alguien nos llamara. Después de unos 15 minutos, una señora nos llamó y nos dirigimos a la sala de espera. Allí tienen armarios donde ella puede guardar su ropa, y le proporcionaron batas de apertura frontal para que sea más fácil para los profesionales. En la misma sala de espera también tienen un mini refrigerio y un snack bar. Tenían galletas, papas fritas, refrescos, agua y café. Muy amable de su parte. Mi madre es una persona muy nerviosa, por lo general siempre estoy a su lado sosteniendo su mano, pero esta vez no pude. La señora dijo que no es recomendable estar expuesto a la radiación a mi edad, por lo que preferiría que me quedara afuera. Ella era muy amable, comprensible, amable y dispuesta a tratar con mi madre, lo que ambos apreciamos mucho ya que no podía estar allí para ella. En general, recomiendo este lugar. Mi madre dijo que volverá el año que viene y que ya ni siquiera tiene miedo.

    I have been coming here yearly for my mammograms for a while. This year they were not nearly as…read moreorganized or kind as they usually are. Starting with the registration process and making an appointment. When I made my appointment I made sure that my provider sent my order. Being that I work in healthcare, I understand how the process works and therefore I was prepared to confirm my order had been received. I had to have my order faxed six times before they confirm that it was received. I called several times over the course of three weeks seeking fax confirmation only to be told, they did not have the order. That would lead me to again call my provider and have them refax the order. On my last call, the woman said she didn't understand the confusion because they received the order six times. Not sure where the miscommunication was, but I was not please with the time it took to get this completed. Then, on the day before my appointment I received a message stating that I needed to call them immediately and it was "imperative" they spoke to me before my appointment. Because I was at work I missed that call, but I did receive another call to confirm my appointment. When I received the message I immediately called back thinking something was wrong with the order, yet again. The woman I spoke with told me they only needed to confirm my email address, home address, and phone number. I'm not quite sure why they couldn't have done this when they call to confirm my appointment. On the day of my appointment I showed up 15 minutes early. There was a woman being checked in standing at the front desk. So I kept my distance to give her privacy. The receptionist said to me do you have an appointment. To which I answered yes I do. She then yelled to me from where I was standing what is your name, what is your birthday, etc. as I started walking closer to the desk. I was speaking low tone hoping she would understand that I wanted her to do the same. My hope was that she would mirror me, and start speaking in a lower tone as well instead of shouting my personal information into the waiting room for all other patients to hear. Once the check in process was completed and I was taken back for the screening, things which much smoother. The woman who did my mammogram was exceptional. I have never had a bad experience during the procedure at this location. However, the check in, appointment, confirmation process was a bit of a mess. I hope they do something to improve this.

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    GMC Imaging Center - Hamilton Mill - Front ENTRANCE

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    GMC Imaging Center - Hamilton Mill
    GMC Imaging Center - Hamilton Mill - Snack Bar

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    Snack Bar

    Summit Spine & Joint Centers - painmanagement - Updated September 2026

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