Margaritaville on Island Drive has a lot to offer. It's in a great location 12 minutes from Dollywood, 20 minutes from Gatlinburg, and walking distance from a number of restaurants and activities on the island. Rooms were spacious, modern, and had the added bonus of being pet-friendly. They have balcony rooms which offer an overlook view of the activities on the island side or a quieter overlook of the river where you can see turtles, herons, geese, and beavers. Staff was very welcoming and helpful and ensured you had what you need. They have a great rooftop hot tub and pool overlooking the ferris wheel along with a rooftop bar. While a bit pricey, it was worth it for the amenities and location read more

Meh. Not bad, but if it weren't for the Jimmy Buffett label, there'd be nothing spectacular about this place. Our food was decent, and the service was good; when one of steaks was undercooked, they fixed it up right quick with no questions. The place was clean, and it has cool Jimmy Buffett decorations. The music isn't just Jimmy; it's a Jimmy song, then another song, usually a country-beach song. There's a giant blender that fills with green water from time to time to look like margaritas. That said, their margaritas are almost all on the rocks; they only had a few available frozen. Cool atmosphere, decent food, but very pricey, and not as "Jimmy-like" as I expected, though there's plenty of Jimmy Buffett pictures and themes around. If you're a die-hard, check it out, but otherwise, you could probably get food just as good but way cheaper off the Island. read more

We had dinner here on a Monday night. There was about an hour wait at 7pm. They texted us when our table was open. There is indoor and patio seating. We chose 1st available and sat on the patio with live music playing. They have GF items listed on the menu and there is quite a lot to choose from. They also have a dedicated fryer for fries. I informed our server, Danielle I was celiac. My friend and I shared the nachos and a chicken sandwich on a GF bun. The food and service were fantastic! Would highly recommend. read more

Margaritaville - Pigeon Forge - American Near Me - Pigeon Forge, Tennessee

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My wife and I celebrated our 20th Anniversary at the Margaritaville Hotel. Everything was great from the room to the front desk to the concierge. read more

Food was amazing. Our server was super friendly. The atmosphere was fun and friendly. This was a perfect place to celebrate my 50th birthday. read more

Margaritaville - Pigeon Forge - Outside of the restaurant. - American Near Me - Pigeon Forge, Tennessee

Awful. Ordered a cheeseburger in paradise medium and a garlic bacon burger with no lettuce or onion ring. GBC came with lettuce, sent it back. All they did was take the lettuce off (it was still in the cheese) and then added a tomato.. which isn't part of it. The CIP is a "custom blend burger" which is a fancy way of saying frozen and it was raw. Also we only heard 1 JB song while we were there. Wouldn't recommend this restaurant to anyone. read more

Avoid it like the plague. Rum runner drink tasted like straight up rubbing alcohol. Sent it back. The coconut shrimp come with some mayo based non pineapple or coconut sauce now not the sweet orange colored pineapple based sauce. Rendered the coconut shrimp tasteless and dry. My husbands steak he ordered rare came out well done. The remake took 15 mins. My son asked for ketchup for his burger and fries and never received it. Huge let down and was our first stop on the trip. It can only get better from here...I hope. read more

Wait staff was friendly and attentive. We placed our drink order and app order at the same time and when she brought our drinks we placed our dinner order. Here's where things get bumpy..they bring our dinner order out and we Didn't get the apps. Halfway through finishing our dinner they bring one of the two apps we ordered and I requested they just keep it and remove the apps from the ticket. About 5 minutes later, they bring the second app out that I had requested they don't worry with and remove from ten ticket..not trying to be difficult I told them I would just keep that app and leave it on the ticket. We finished dinner and when the ticket was brought first app was still on the ticket although we sent it back and didn't eat it. So I told her I would pay for it but I'd like to take it to go..she looked at me like she was confused and I reminded her that it was in fact sent back and why, but that when the second. Came out we did keep it and it was on the ticket as well. She did end up having the kitchen remake the app so we could take it with us instead of just removing it from the ticket and I was fine with that. The only reason I took a Star was for all of the confusion and that they were out of a few things we tried to order and discontinued another item we tried ordering. Overall the food we had was great as always and the wait staff was friendly. read more

They LOST MY MONEY!! The customer service we received was horrible!! We have travelled to several Maragittaville hotels, including this one and this is the worse service we've ever had!! Sonya, manager on hand at the check-in desk was SO RUDE!!! We love the Margarittaville brand so much, we plan our vacations around the hotels!! We've been to the Margaritaville at: Key West, Pigeon Forge Island (several times), Gatlinburg, The Inn on the Strip, Pensacola (Before it changed hands), Hollywood, The Compass in Pigeon Forge, ... We are Perks customers and Have been VERY LOYAL to the brand. This time we decided to pay them a little at a time to soften the blow of the Outrageous fees they charge, and they lost our money!!! They had messed it up before, so the third time I talked to them I recorded the conversation and let Chloe know that in advance. After the manager Sonya heard the conversation, she completely disregarded where I repeatedly asked Chloe if we were paid down to $0 on one of our two rooms we booked and she confirmed several time that yes, the fees were zero'ed out. When we went to check In, they said they didn't see where we paid for it and Sonya said "I don't know why she'd tell you that", While I spend the next hour and twenty minutes standing at the counter arguing with Sonya, another manager comes up to me and asked what happened. I told her and she said "Chloe usually doesn't make mistakes". That tells me that Sonya must be the problem. After they told us we had to pay that $1300 again? We left and went to Timber Tops cabin and paid $1200 for one cabin for 4 nights after spending "$4000 at Margaritaville for 5 days!! I think the biggest slap in the face is that is that there were at least three managers there, and NONE of them offered any kind of compensation! Not a bottle of wine and two mugs, ( which is free to Perks members and I even asked for, they said no). I can get a $5 off food coupon at any coupon book in Pigeon Forge, they didn't even offer that! Sonya was completely comfortable with letting a life-long, loyal customer walk out without even trying to fix it! This was the WORST experience I've ever had at a Margaritaville and I will NEVER give that brand any more of my money!! I'm sure when they read this review, the top manager will have the same response as Sonya "who cares, we don't need your money"! read more

Service was okay... the food was okay. It was loud inside and busy. There were lots of families dining in. Most of the kids were given balloon crowns, which was cool. There's a giant parking lot for all of the businesses at Pigeon Forge. read more

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Me and Michael 2nd time.. 11 years later and we ordered michelob ultra 20oz draft and a Bahama mama and the appetizer trio. All the food was good read more

A perfect final stop for our family trip! We came in for a late lunch at different times, but Nathan didn't miss a beat. He kept everything moving smoothly and stayed perfectly composed despite our large, loud family. The drinks hit the spot, and the food was more than acceptable, but the service really elevated the experience. Big thanks to Nathan for taking such great care of us! I suggest you ask for Nathan when you visit this place. read more

We had lunch there on 10/3/25. I got the cheeseburger in paradise and onion rings. It was very good. We also had the fried pickles which where amazing. The service was great. I love the decor of the restaurant. read more

Fabulous service amazing food customer service was impeccable.Margaritas were great beautiful view. read more

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This was the worst experience I've ever had in a restaurant before, genuinely an awful time from left to right. First off, the server was terrible. I didn't get his name, but he was some blonde-haired surfer guy. I'm not sure if he was getting into the margaritas in the back but he was so off. First off, he brought us someone else's food, then brought me a plate with rice and beans that he said he'd substitute with mac and cheese, since he said that was something he could do (The rice was also basically uncooked). Upon the mac and cheese being wheeled out by a much more competant server, it turns out that the "Mac and Cheese" that I ordered was but noodles with Alfredo sauce and a poot of parmesan sprinkled on it, but unfortunately it was the freshest thing on that table. The fish tacos I ordered was basically a single fishstick (that I assumed was microwaved, since it was nore dry than a popeyes biscuit) in a mount everest of lettuce. It was barely even blackened like I asked. It was only after that, the surfer guy stumbled over to out table and took our still like 3/4 filled cups, replaced them with new ones, and asked if we wanted more water, we said no, he didn't care, he gave us more water. After the nightmare that was having the waiter ask if we wanted desert when we weren't even finished the food we were eating, we got the bill, and the "replaced" Alfredo sauce noodles were an extra almost 3 dollars, the waiter never told us this was extra and just said that it would be swapped out with the month old rice they STILL GAVE ME AND LEFT WITH ME AFTER I SAID I DIDN'T WANT IT! Also, I'm assuming that the drink refills that we didn't ask for were NOT FREE, since if not, it would be 4.50 FOR A CUP OF DR. PIBB, WHICH, WTF IS DR. PIBB EVEN? WHY AM I GETTING OFFBRANDS?!?!?! Overall, the atmosphere was loud and annoying, the service was the worst service I've ever had, and the food was the overpriced slop that I wouldn't even gove to my dog, under threat of being arrested for animal cruelty. The only reason, the ONE. SINGLE. REASON I'm not giving this a one star is the photographer was really cool and gave really great pictures. Give him a raise, fire the server. I've said my peace. read more

I mean it's Margaritaville, my expectations were low. Pricey but was fine for a quick lunch.

First time tonight. Had a great time, sat outside & enjoyed live music. Our waiter was Macaulay, the only bad part is he recommended trying caramel with my sweet potato fries... now I am gonna be FAT! That was heaven. Thank you so much for a great time while visiting the area. read more

Food was horrible. I got so sick after eating there, for two days all I could do was throw-up. I would never go back and would never recommend this place to anyone. Jimmy Buffet would be ashamed of this place. Runt my vacation. read more

This is hands down without a doubt the worst Margaritaville location I've ever been to which is saying a lot as I have been to many of them. The first red flag was how dirty the bar top was. My husband and I needed a quick bite to eat and opted to sit at the bar to save time. Mistake. There were only two other people sitting at the bar so they were not busy but it took forever to get the bartenders attention. We should have left then. Then the bartender handed us a food menu and a drink menu, both of which were heavily soiled and sticky. We should have left then. We ordered food and took turns going to the bathroom to wash our hands. My husband said the men's bathroom was disgusting with an unknown liquid all over the floor, no paper towels, and no way to exit the bathroom without touching the dirty door handle. We should have left then. Our food came and IDK what they brought me but it was most certainly not what I ordered. When I pointed that out to the bartender he told me the kitchen was "drowning". Why? They weren't even busy! They remade my food and the order was still wrong but this time it was much closer to what I'd ordered so I ate what I could stomach of it. I say that because I'm pretty sure they made the rice sometime last week. It was terrible. We had to ask the bartender three times if he would bring our check before he did. Why is life so difficult at this Margaritaville?! The place is nasty dirty. The food is old. The service is bad. Everything is overpriced. We will definitely never make the mistake of going there ever again. read more

Went on a Sunday evening and it wasn't too busy. The atmosphere is exactly what you'd expect from Margaritaville--fun, laid-back, and perfect for a relaxed time. We ordered two burgers, one with fries and the other with sweet potato fries, but our order came out with onion rings and regular fries instead. Not a huge deal since everything was still tasty and we enjoyed it. Overall, I'd definitely go back for the atmosphere, the experience, and the food. read more

Food is great. Service is good . Ambience is what works here . Even if you aren't a Parrothead , it's fun to see all the wall art and listen to the musicians. Very small bathroom for the number of patrons . Margaritas are overpriced but you are in Margaritaville. read more

Candi was a great bartender, drinks were on point. just got apps but both were filling and correctly prepared. read more

I really liked this Margaritaville. It is located on the Island in Pigeon Fordge and is convenient to the other stores. They also have a gift shop to get some souvenirs as well. The service was good, our waiter was quick and efficient as well as friendly. The food came out fresh and hot and looked delicious. Live music was going on when we were eating, and it was nice to eat in a peaceful place with some live music. The ambiance is really good here. Lots of decorations and things to look at and see. Super fun place to eat at! read more

Margaritaville - Pigeon Forge - Cheeseburger in Paradise - American Near Me - Pigeon Forge, Tennessee

It's your typical large restaurant chain, based on a bigger than life musical personality. It has great island vides and an over the top margarita blender that fills with "booze" during the Margaritaville song. There's lots of cool decor items throughout the joint. We came in on a freezing 34° night and were seated near the front doors, which sent in a blast of cold air every time it opened. Other than that it was a fun culinary experience. We had the fish tacos, chicken tenders, grilled shrimp and fish and chips. All of them had good flavor, but they weren't great, it all needed just a bit more seasoning. The fries are very well seasoned and crispy. I had to try one of their signature margaritas, which was good. read more

Margaritaville - Pigeon Forge - Grilled fish tacos - American Near Me - Pigeon Forge, Tennessee

Visit this place for the live music outside on the back deck. If you're walking around the island has a good chance you will hear live music coming from this place. If you do your live music coming from this place go visit. It's a fun place to sit and catch up. I believe food options at neighboring restaurants in the island provide better places to eat. But this place is fun. read more

Food was ok. Was seated at a high top in the bar. Bartender did not know the daily drinks and made no effort to go look at them. He never once stopped to check on us, ask about additional drinks, dessert, etc. Overcharged for a salad and when I brought it to his attention, he didn't go check on it and and didn't change the charge ( I did verify the price when I left and I was correct). Spoke to a manager to let him know how bad the service was and he had nothing to offer. Stay away. Better food and service is to be had all around the area, but not here. read more

Food, perfect. French fries? Perfect. Honey mustard? Makes me cry tears of joy. Was also celebrating a birthday and waiter brought out lays to wear around island. I ate a garlic bacon burger, drove 3 hours just to eat it. Edit: Waiter gave us waters to take to walk around with because water is 5$ everywhere els, how nice! read more

Worst experience ever I payed 40 bucks for fucking chips!! Horrible way to spend my friends birthday only thing that was good was guacamole!!! read more

We went there for a quick drink before walking around Pigeon Forge. Too bad you can't walk around with your drink on hand. read more

Margaritaville - Pigeon Forge - Outside sign - American Near Me - Pigeon Forge, Tennessee

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I can say that I have had the Margaritaville experience and it was extremely overrated. We sat down really quick which was nice and staff got our orders in right away. The servers were on top of our entire dining experience and checked in multiple times. The drinks we ordered were ok and the food was mediocre. The fish tacos were flavorless and the salad my fiancé got was also plain. The biggest smack in the face was the bill at the end... $120 for two people. Left you with a feeling that you just wasted your money. I would pass on this gimmick. read more

What a nice restaurant, such a vibrant look to it and it exudes fun. The margaritas are delish and so was the food. The service is extremely nice and it wasn't a long wait. It's conveniently located across from all the shops and rides in the island. read more

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Disgusting food. Service was good but the food quality was trash. Had zero flavor, tasted like it came out of the microwave. Our children had the items off the children's menu and barely touched their food. read more

Great service, fast seating. Christa was great. The family picture was awesome. Great experience. read more

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First time coming back to a Margaritaville in YEARS, and couldn't have been happier with the experience! Christa M. was an awesome server, 5 stars! Had the nachos (sans jalapeños), Chicken Broccoli pasta (phenomenal), and ribs (terrific!). Wish we lived closer!! A vacation must! read more

Atmosphere is awesome good island vibes our server was on point food was awesome I have the nachos and other party had the cheeseburger in paradise. Good flavor. We will be back read more

Staff was friendly. We were seated quickly. Drinks were great. Food was good. Overall great experience. read more

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Horrific food, fish and chips came out like a burned oil log and the "moonshine" margaritas were loaded down with so much margaritaville mix you'd want to vomit read more

First time to the Pigeon Forge area. Establishment sits in the Island area of Pigeon Forge. There are two Margaritaville restaurants, this is the stand alone next to the Wyndham Club building. Quick to sit. Place was empty which should have been a clue but it was a little after lunch so we thought why not. Sat at the back near the bar area. Service was a bit slow especially for so few customers We ordered a spicy nacho appetizer to share as we had big dinner plans. Drinks were water and a Landshark beer. The beer arrived cool; not cold. Glass was cold but beer itself was like it had just been tapped off an unrefrigerated keg. Nachos arrived and presentation was ok. A lot of sour cream and guacamole, cheese plentiful on top but none under the first layer of chips and the amount or meat/bean was almost a joke. It took awhile to get our waiters attention (I don't fault him as it seemed he was waiting tables AND tending bar). I showed and asked our waiter for more meat which he did bring out for an additional $5. The additional meat/bean was room temperature. We started to eat it and it was just off. So we left the pile of chips and the remainder of the meat/bean concoction and paid the check. Unfortunately, within hours we were both sick to our stomachs drinking Pepto and trying not to throw up. So much for our dinner plans. This lingered for a few days and really put a damper on our vacation. Never again and I do not recommend . read more

Margaritaville - Pigeon Forge - Entrance - American Near Me - Pigeon Forge, Tennessee

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The food was great, but our server made our experience incredible! Ryan was so friendly, knowledgeable and kind. Made for a wonderful experience, and you can tell he really loves his job! We will definitely be back because of him. read more

Waiter Richie G was great! Food was Subpar and overpriced. The s go to the waitstaff.