We had an outstanding experience working with Lily and Lanh on the sale of our home…read more
I am very selective in who I work with and conducted an intensive search and analysis of the market, pricing, and overall strategy before choosing a team. Based on my research, Lily and her team stood out as one of the top teams in Orange County, and that was exactly how they performed. What stood out immediately was that Lily's recommended listing price and overall approach were fully aligned with my own analysis. That gave me a high level of confidence from the start.
I come from an engineering and project management background and regularly manage multi million dollar projects in my professional work, so I pay close attention to how people plan, communicate, and execute. Lily and Lanh performed strongly in all three areas.
I also appreciated that Lily personally took the time to meet with me alongside Lanh and walked through the entire process clearly and directly. Given her level of experience and the volume of higher value transactions she handles, I did not expect that level of direct involvement, especially for a deal of this size. That level of attention gave me a lot of confidence throughout the process.
Lanh was very responsive and hands on throughout the transaction. He handled the day to day coordination, kept everything on track, and made sure communication was always clear and timely. Lily mentioned early on that Lanh is one of the top performers on her team, and that was clearly reflected in his execution. That level of follow through made a big difference in keeping the process smooth.
Throughout the transaction, they managed everything at a high level, from staging and marketing to negotiations and escrow, keeping the process organized, efficient, and under control.
There was an appraisal challenge during the transaction, which is outside of anyone's control, but they handled it professionally and kept everything moving forward without creating unnecessary stress or noise.
They also navigated the final negotiation very well and were able to secure a better outcome than expected without overpromising along the way. That speaks to both experience and discipline.
This was my first time selling a home, although I have purchased multiple properties in the past. Even with that experience, they made the entire selling process feel smooth, well managed, and straightforward from start to finish.
I have experience with multiple investments and properties, and I only work with top tier professionals. I can confidently say Lily and Lanh are among the best in Orange County right now.
If you want a team that understands strategy, executes well, and can manage a deal properly from start to finish, I highly recommend them.