1. Margie's Pet Shack

    1. Margie's Pet Shack

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    Pine Grove, CA

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    Margie's Pet Shack

    3.3 (8 reviews)
    Closed 8:00 am - 5:00 pm

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    11 years ago

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    Peace Love and Pets- Grooming Salon - Astro

    Peace Love and Pets- Grooming Salon

    (15 reviews)

    So many glowing reviews here on Yelp. THIS ONE IS A CAUTION. I scheduled an appt. with this…read moregroomer because of the reviews. No time in a cage sounded good to me, and I made contact through Yelp's site. We arrived on time and learned that the groomer had contacted our vet to get proof of a Rabies vaccination. This felt a little intrusive because I told the groomer that I would happily provide proof. No big deal, so I let it go. We arrived with a photo of my dog's breed (Cavapoo) written requests/instructions on what I hoped for, and notations on the photo. "Not too short please; left about 3/4 of an inch. Please keep her muzzle full and round. DO NOT CUT OFF HER EYELASHES." "That's too short! You'll be back in 4 weeks, and that is not a photo of a your dog's breed." The groomer said. It absolutely was a photo of my dog's breed, but it wasn't worth pressing. We were told that we would receive a call "half an hour before she is ready." We shopped and killed time. Two hours passed and concerned, we called to see if we could retrieve our pup. "She is not ready yet. She is giving me a hard time trimming around her face. We'll call you when ready; about a half hour." The thought of my little girl being on the table over two hours was concerning. We tried to do some more shopping but were too worried. We called after more time had passed. "Another 25 minutes! We'll call you." We drove over and knocked on the locked door. It was partially opened and we were told "Another 25 minutes!" We waited another 20 minutes. "That's enough!" my husband said. "Let's get our dog." We knocked on the locked door and when it was again only cracked open, we made our way in. We paid with a tip. The GROOMER DID A BEAUTIFUL JOB ON OUR DOG'S BODY, but HER LITTLE FACE WAS RUINED! Her eyelashes were gone! Her muzzle was shaved from her eyes to the tip of her nose and was shaved so close that she had razor burn. Her chin was trimmed flat. Her head was shaved so it looked like she had a Neanderthal bulge. It will grow out, but I am heartsick that I put my puppy through hours of grooming, and angry that her beautiful little face was so horribly altered. THIS GROOMER TALKS AT YOU AND DOES NOT LISTEN OR TAKE INTO ACCOUNT YOUR WISHES! It's been two weeks since this occurred. I wanted to wait 'till I wouldn't be writing this in anger, but BEWARE!

    I adopted a small old stray dog from a shelter in Sacramento. The poor dog was very dirty, smelly,…read moreand had matted hair. I called Cheroane the same day and she made me an appointment for first thing the next morning. Not only did she do a great job grooming this somewhat unruly and aggressive dog, but she discovered a paw injury the shelter had overlooked and also made me aware of possible dental issues based on the dog's behavior. The dog also had dry skin and hair loss issues so she gave me some really helpful tips/info on that too. I'm so appreciative of her help and will definitely be taking my "new" old dog back to her.

    Happy Pawz Pet Grooming - Handsome boy

    Happy Pawz Pet Grooming

    (131 reviews)

    Daisy's first time here & she needed a new summer "doo"! The gals here are super nice. I liked that…read morethey allowed most of the pups to roam freely & not put away in a cage. Daisy was lying on a towel very relaxed and beautiful when I arrived to pick her up. The people here were all very nice & friendly and I loved the job they did on my baby! Will definitely be back!

    I had been taking my dog here for several years and was generally pleased with the services, until…read morea recent incident that completely changed my opinion. Two weeks ago, my dog suffered a broken blood vessel in his eye due to a grooming harness that was not adjusted properly. While being dried, he attempted to jump off the grooming table. Although the groomer caught him, there was a moment when he was left hanging by the harness. As a professional grooming business, I would expect staff to anticipate that dogs may try to jump and ensure proper safety measures are in place. My niece picked him up and contacted me right away. When she sent me a photo of his eye, I was heartbroken. After I called and left a voicemail, an employee named Carla returned my call and initially stated that my dog had arrived with the injury. If that were true, I question why grooming services would have been performed on a dog with a visibly red and swollen eye. Later, after reviewing the video footage, Carla called back and acknowledged that she could see where the injury occurred. She advised me to take my dog to the veterinarian and stated that the expenses would be covered. I did exactly that and provided both the veterinarian's notes and my receipt. I only requested reimbursement for the grooming service ($100) and the veterinary bill ($125). However, the owner has since claimed that the incident was my dog's fault and has refused responsibility. If you love your pet, I encourage you to carefully consider this experience before bringing them here. My goal is simply to prevent another dog from suffering the way my Teddy has. PS-They don't deserve a single star. It's the lowest level you can select with Yelp.

    Margie's Pet Shack - groomer - Updated September 2026

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