Awesome people! Honest, friendly and quick turnaround. Thank you so much for getting us back on…read morethe road!

Finally found a mechanic I can trust. His company took so good care of me I am completely amazed…read more The staff was super friendly, Alan the mechanic that worked on my RV, went over and above what I expected of any mechanic to do. He not only did things right, the first time, he checked things, that were overlooked for years. He always contacted me first, to clear any new maintenance that should be done. Will return to him with any auto problems that I ever encounter. Prices were average for the market, I feel I was treated very fairly, respectfully.

I am truly surprised by all the positive reviews. Yes, Kayla is very friendly and seems to know…read morewhat she is talking about. It seems like the day I went in (31Dec 2025) for a normal maintenance checkup, they had inexperienced teenagers working. There was some misunderstanding of what I was there for. I showed Kaylyn my maintenance schedule which was to check fluids and whatever else and tire rotation. My schedule maintenance light was on and the tire pressure in one tire was a little low. After a long wait, Kaylyn said the car was in excellent condition and didn't charge me anything. I get in the car and my maintenance and tire pressure light were still on and I got a strong smell of oil. A couple of days later, I am driving around town and had to turn off the heat because the oil smell was so strong. I got home and looked under the hood. The oil cap was missing and I now had oil on the engine, underside of the hood and on the outside of the car on the passenger side. It makes no sense that they took the oil cap off. That tells me that they topped it off. They do not carry the right kind of weight that my car requires. I bought an oil cap and went back to Precision. Kaylyn looked at the notes the mechanic made and the notes indicated that they did not do anything or that the oil cap was missing. Of course it wasn't missing. She was baffled as to what happened and assured me that they would not do anything to the car without getting the okay from me, including topping of the oil. Then why was my cap missing, why oil on the side of the car and why when I got into the car it had a trong oil smell that did not go away? She said they could not do anything about the oil on the engine and hood. She offered to order the correct oil and provide a free oil change. Right, there is no way they are touching my car again. An update: Today Precision customer support called me. They were trying to make my experience right by offering to reimburse me for my oil cap and to have the engine cleaned. The oil cap was maybe $12 so I was not going to worry about it. I do not want to take it back to Precision to get the engine cleaned and I am not sure where to take it, so I will do it myself. Unfortunately my review may have gotten the manager in trouble. I did not want that and I feel awful. It appears she had inexperienced workers that day and her hands were full. But I guess her telling me there was nothing they could do about the oil on the engine was not the correct statement. Thank you Precision for trying to make it right.

Here once again working with Susan and her team. I love the way she makes me feel like family. They…read moretook special care of my car with oil change and tire rotation. Susan also gave me a great deal. I highly recommend these guys for all your vehicles maintenance. Thank you Susan