Liz was amazing in helping me get health insurance after I lost coverage. I tried browsing the…read moremarket place on my own, but found it difficult to understand what i needed in a plan. She was super knowledgable, was able to quickly find a plan and explain the benefits and terms with me. She even helped file the needed paperwork and explained what documents I would need. She turned what was an extremely stressful experience for me into a cake walk, all in less than an hour. I would highly recommend her for any and all insurance needs, and will definitely be sticking with her for the future.

Liz was so awesome! She was the first person to ever reach out to me to help with health insurance…read more I had just moved to a new state and was panicking about what to do. She came to my house and helped me. And months later she reached out and found 3 better plans to switch me too! I would recommend this to anyone who struggles to navigate those health websites!!!!

Insurance payment somehow did not go through so driving with no insurance and now they want $300…read moremore per month absolute joke. Had this office for 15 years and they do this. Greed. don't ever use this office.

It is a pleasure indeed to become a Sam Haddadin State Farm customer! I just moved back to Dover…read morefrom Florida, and Agent Jill was amazing! Her vast knowledge of the state-to-state transfer process made the transition seamless and smooth. She patiently reviewed my coverages with me. She was kind, friendly, and caring. I feel confident that I am in excellent hands with Jill and this agency. She provided warm, welcoming down-home service and made me feel like I was an important part of the community. That's what the "Good Neighbor", State Farm, is all about!

This will serve as a follow up to my previous review... since I have now used Safety Insurance's…read moreclaim service on two occasions. The first was for a very minor dent on the front fender. The other - much more serious one - involved a large tree falling on my car during last year's March blizzard. There was some time spent debating if the company was going to repair or total my one year old car. But I was taken care of with a rental. Eventually they did total it. As I said, the process did take a bit longer than I might have liked but was understandable due to the circumstances and complexity. All in all I was quite satisfied with both the Pittsfield Insurance Agency and with Safety Insurance.

Great personal interaction, easy to get a hold of, great review of all policies (home, auto and…read moreumbrella coverages) and low cost.

i dealt with Jessica Overby and she was fantastic! She saved me a bunch of money with better…read morecoverages. She definitely knows her stuff! I highly recommend Jessica! Thank you Jessica for all your help.

Both Deb Rourke and Melisa Meeks have been fantastic to work with…read more Deb was incredibly helpful at the start helping us to figure out our insurance needs for a complex project and Melisa has gone well above and beyond the call of duty in helping us to navigate some bumps along the way. Great people to work with! Equanimity Builders / 427GWH, LLC

I recently needed to obtain flood and howeowners insurance for our new home in Portsmouth, NH. Our…read morelarge commercial carrier was unable to get us the policies we needed. Our realtor referred us to Avery Insurance and they have been awesome!! We were quickly given several options that were cheaper than our prior policies. They have been a pleasure to work with. Responsive and knowledgeable. Very impressed! Tom Lyng

I had been a Progressive customer for about 15 years, so honestly, I wasn't really looking to…read moreswitch insurance companies. A friend recommended that I reach out to Aileen Dugan, so I figured I'd give them a call. I spoke with Keegan, and he put together a quote that was not only cheaper than what I was paying with Progressive, but actually gave me better coverage. That definitely got my attention! What really made the difference for me, though, was knowing that Aileen is local and part of our community. That's something that's important to me, and I really like knowing that I'm doing business with people who are right here in the community. And I have to give Keegan a shout-out. He's knowledgeable, incredibly helpful, and honestly hilarious. Insurance probably isn't supposed to be fun, but Keegan somehow makes it that way. Anytime I have a question, he's always willing to help and makes the whole process easy. I'm really glad I made the call and made the switch. I've had a great experience so far and would definitely recommend Aileen Dugan State Farm to anyone looking for good coverage, a fair price, and a local team that actually cares about their customers.

Amazing team, excellent customer service, superior insurance product knowledge, and a local office…read moreright in downtown Portsmouth. Highly recommend!

I used State Farm from Mr. Chan many, many years ago when he was new to Concord and was always…read morehappy with his service. Over the years, for a variety of reasons, I ended up with various other companies. Lately however I began to feel that I was being overcharged. Recalling that I had been happy with State Farm and The Chan Agency in the past I decided to get a quote from him. And was I glad I did! Reagan - I hope I'm spelling that properly - was friendly, knowledgeable and professional. Unfortunately her computer was having issues which prevented her from getting me an immediate quote. But she promised to work on it and get back to me as soon as she could... which she did within just a few hours. Imagine my shock when she informed me that State Farm could save me nearly HALF what I had been paying. I almost fainted! Of course we will see how they handle claims when and if I have any. But I have every confidence that going with State Farm was a good decision. Only wish I'd done it sooner!

Choose another agent. Maybe you'll be treated as a valued customer…read more The people in the office are unhelpful and rude. Reagan is especially unhelpful. All responses I received from her seemed rushed as if she was bothered by me asking any questions. They only call when they want to sell you insurance. I never met Louis Chan and was never contacted by him in 4 years with his office. All the office wanted was my money and not to be bothered. They took a temporary address and requoted my insurance without telling me and sent me a bill with a retroactive date they chose arbitrarily. They never bothered to communicate with me about it - just sent the bill. When I called back, they showed obvious frustration that they would have to change it. They called, threatening that my insurance was going to be cancelled without politely asking questions. It was rude and I wish that I had switched insurance long ago - prior to my move out of the area.

I never would have thought to use a broker when setting up my Medicare coverage, but after this…read moreexperience I can confidently say that everyone should. There are so many moving parts when you first enroll in Medicare. You have to understand the differences between Medicare Advantage plans versus Medicare Supplement (Medigap) plans, how Part D prescription coverage works, and how to handle dental, vision, and hearing coverage that Medicare doesn't include. It's a lot to navigate, and it's easy to miss important details or fall into one of the many traps that exist if you're not fully informed. Michael took the time to walk me through everything step-by-step. He had a very organized checklist to make sure we covered all the key decisions and explained the pros and cons of each option in a way that was easy to understand. He also did an excellent job explaining some of the potential pitfalls with certain Medicare Advantage plans, which was incredibly helpful. Our meeting lasted nearly two hours, and at no point did I feel rushed. By the time we finished, I felt confident that I understood my options and that I was making the right decision. Michael helped me enroll in a Medicare Supplement plan that fit my needs, along with guidance on Part D and other coverage considerations. One of the most important things people should know is that using a broker like Michael does not cost the client anything. They are compensated by the insurance companies, not by you. In fact, the price I received was exactly the same as the quote I got directly from Blue Cross when I contacted them myself. What I appreciated most was the education. Instead of trying to steer me toward a quick sale, Michael focused on making sure I understood the entire Medicare landscape so I could make an informed decision. I was extremely impressed with the professionalism, knowledge, and patience shown throughout the process. When my wife is ready to choose her Medicare coverage, I will absolutely have her meet with Michael as well. If you're approaching Medicare enrollment and feel overwhelmed by all the options, I highly recommend working with a knowledgeable broker like Michael. It can save you a lot of confusion and help you avoid costly mistakes.

Excellent insurance professional! Thorough, efficient and welcoming!…read more Highly recommend Michael and his team! Mary B