This was one of the worst examples of customer service I've ever seen…read more My friend and I decided to try to place out and she ordered one of their rolled gelatos, and it looked like a completely different product. They refused to provide a refund or replace the order with something else. The only English speaking lady claimed there was no manager in the building, and later claimed she was the manager. She claimed that if she gave my friend a refund, she would get fired, and resulted in police needing to be contacted. I order a taiyaki and it was burnt and overcooked. Had to wait +30 mins. Italian soda was also 90% ice. DO NOT COME HERE. Ambiance was meh.

We got: Potato Corn Dog - Half Mozz Half Beef…read moreRegular Corn Dog - Half Mozz Half Beef Oreo Cheesecake Boba Green Apple Italian Soda Sweet Potato Fries Overall: Food was good Drinks and portion size should be improved For the amount of stuff we got and the portion size presented, felt a little more on the pricey end. Wish all food was presented at the same time, and that we got our drinks first. It was crazy how our drinks were the last to come out. The brown boba in the Oreo cheesecake tasted weird. And the texture was more in a gross jelly way than what I'm used to. Cheesecake Oreos flavor was a bit lacking in my opinion DRINKS ARE SUPER OVER PRICED FOR THE AMOUNT UR GETTING Workers were nice - no complaints Seating should be improved. Should have cushioning and better table and chair space. The bleacher set up and the crazy small stools and tables is not very comfortable, especially comfortable to look at.

After a good dinner a friend suggested that we check out a new coffeehouse with non-alcoholic…read moredrinks. Did I hear him say non-alcoholic drinks?!?! Ooookay. As we entered the first thing you see is the whimsical decor that lends itself to just chilling out. Art for sale on the walls and a singer that was rocking out and a crowd was vibing. We were greeted rapidly and met by a really nice lady that took our orders. I ordered the Blood Bag is their riff on a red sangria in a prop blood bag. My friends ordered Honest Abe (Maple Whiskey Old Fashioned), Queen B (Honey Pear Bees Knees), Taste of Summer (gin and tonic), a NA beer and earl grey tea. They have a few baked goods and other items to snack on. On the second round we all tried each other's drink and they were all delicious. I have to say I'm impressed I didn't miss the alcohol at all.

The most beautiful bar in Springfield is a non-alcoholic bar??? With mocktails, you never know what…read moreyou're going to get, but the Wakery has mastered delicious, balanced mocktails that don't feel like you're drinking a cup of juice. Truly a treat for anyone experimenting with a sober lifestyle or even if you just want a pretty drink without the ugly hangover. I also love that they have a full-service coffee bar! It's so nice having somewhere that's open late that isn't an actual bar, so every one of every age can have a safe space to hang out after 8pm (when everything else closes). PS - they have an espresso martini (that can even be made decaf!) that will ruin other espresso martinis for you!

Best pastries and cake and cookies in town! Patrick is a wonderful baker! ‍ Most of his goods are…read moreto pretty to eat!

Small space, but fast paced little bakery. There is a bigger room in the back if you're coming and…read moreeating. Very nice staff with amazing smells and amazing desserts. I stopped in for sweets but we saw some lunches served and they looked like a good portion size. There's a cute garden out front that we passed by as we walked in.

Love this place. Grab some Dole Whip and walk around the park on a nice day! The space is family…read moreand dog friendly with Vegan, Gluten Free, and Pup-Cup options. Six picnic tables provide ample space for large groups to hang out while finishing their ice cream. The only issue I ever have is the prices which can be a bit high, depending on which size and type of frozen treat you order. Specifically, I think the $4 size does not have enough more than the $2 size to be worth it.

This small snack shop is tucked in a shady and serene part of Washington Park. It's mostly for a…read morequick treat of hand-dipped ice cream, or a cola or snack. Though there are heavy wooden picnic tables under a roof, you're not going to have a substantial meal here because of the limited menu. Offers a Pup Cup of dairy-free ice cream for your canine guest.

Donuts and coffee were good but the ice cream is terrific. It's creamy and dense, and the portions…read moreare generous. The shop was crowded but they had plenty of servers and the line moved quickly.

Best ice cream in Springfield and Chatham. Glad we stumbled onto this place! Great prices and…read morefriendly fast service.

This was our first time trying rolled ice cream and it was delicious! They also serve milk teas and…read moreboba which looked yummy too! They have a kiosk you can order from or a counter service option as well. Decoration is modern with lots of natural colors and elements like plants. They had board games and books available for customers as well! My only qualm (which is really only relevant to a small percentage of people) is that a lot of their ice cream flavors have bananas, which I'm allergic to. Still had lots of other options to choose from.

Great place with yummy desserts and welcoming vibes! Service was great and nice! We had boba teas…read moreand ice cream!

The Raggedy Anne cheesecake is fantastic! The staff are very…read morenice and helpful. We found this restaurant by a very happy accident and we will be returning.

A friend is visiting and knew this was the perfect place for our lunch before she left town. Really…read moreenjoyed our meal and she bought a cookie for the ride on the train. We even got to taste a fabulous piece of chocolate from the counter. Yummy

Service was great, and the guy at the counter was polite and very nice. The rating is low because…read morethe cupcakes just did not taste good. We ordered a red velvet and a vanilla cupcake. The vanilla cupcake had grainy frosting where the sugar had not been properly creamed into the butter or fat and it was too sweet. It actually made me cough from how the sugar hit the back of my throat. The cake was very light, but nothing tasted like vanilla. It tasted like sugar and air. There was also entirely too much frosting for the density and size of the cupcake, and I say that as a person who usually loves frosting. The vanilla cupcake was both soft /falling apart and slightly overcooked at the same time. The red velvet was more balanced in flavor. However, it had the same sugary buttercream as the vanilla instead of the traditional cream cheese that one would expect with a red velvet cake and that frosting made it just too sugary to eat. The texture of the red velvet cupcake was better than the vanilla, though a bit too dry. I'm not sure what the people who gave this high reviews eight or what their exposure to food is, but this definitely did not do it for us.

Cupcakes were not ready at the time they were agreed upon, heck...they weren't even made. Had to go…read moreto lunch & shopping & come back a couple hours later. Cupcakes were ok. Jody, the owner is not good at customer service. Was scooping ice cream right at the front & did not even acknowledge us when we walked in to pick up the cupcakes. Had an ugly snarl on his face. I will NEVER go back to this establishment!!! I will have Walmart cupcakes at my next birthday before I come back here!!!

We ordered a custom cake for my Mother-in-law's 70th birthday. The cake turned out absolutely…read moreperfect and was the star of the party. Most of the party people acclaimed it as "the best cake I've ever eaten"! We were thrilled with how easy it was to communicate with the owner, customize our order, and of course the price couldn't be beat. We will use this company again!

Stopped by while driving through Springfield and discovered Meii Tea. We were greeted so warmly! So…read morefun supporting the locals! The sweet husband and wife team complement the cheery brightness of the tea shop. Tea options include brewed with or without the nondairy creamer and toppings are an assortment of brown sugar boba, chia and more. Try the puffs with cream filling, coffee cake, or the decorated cheesecakes. I paired my roasted oolong tea with a strawberry cream puff. The tea was brewed just right, bringing out the strawberry cream enrobed in the delicate puff. Definitely worth the trip and the treat! We'll be back for our milk tea craving after the visit to the nearby Presidential Library!

Lovely service, very welcoming, delicious smoothie! The owner gave us each a free cream puff, which…read morewas wonderful.