This was one of the worst examples of customer service I've ever seen. My friend and I decided to try to place out and she ordered one of their rolled gelatos, and it looked like a completely different product. They refused to provide a refund or replace the order with something else. The only English speaking lady claimed there was no manager in the building, and later claimed she was the manager. She claimed that if she gave my friend a refund, she would get fired, and resulted in police needing to be contacted. I order a taiyaki and it was burnt and overcooked. Had to wait +30 mins. Italian soda was also 90% ice. DO NOT COME HERE. Ambiance was meh. read more

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We got: Potato Corn Dog - Half Mozz Half Beef Regular Corn Dog - Half Mozz Half Beef Oreo Cheesecake Boba Green Apple Italian Soda Sweet Potato Fries Overall: Food was good Drinks and portion size should be improved For the amount of stuff we got and the portion size presented, felt a little more on the pricey end. Wish all food was presented at the same time, and that we got our drinks first. It was crazy how our drinks were the last to come out. The brown boba in the Oreo cheesecake tasted weird. And the texture was more in a gross jelly way than what I'm used to. Cheesecake Oreos flavor was a bit lacking in my opinion DRINKS ARE SUPER OVER PRICED FOR THE AMOUNT UR GETTING Workers were nice - no complaints Seating should be improved. Should have cushioning and better table and chair space. The bleacher set up and the crazy small stools and tables is not very comfortable, especially comfortable to look at. read more

Great place to get a frozen treat! Staff was very friendly. We had the shaved ice treat and it was great. Would recommend.

Updating a previous review. Went here on 12/22/25. Middle of the day. They were entirely out of food and acted like it was totally fine and normal. The ambiance looks like kids designed it but didn't put in the effort to fix it. The place was dirty and I had to wait for the kid working to finish texting before he could tell me that he was out of food in the middle of the day. I'm guessing this business is propped up by a rich parent or something because it is horribly managed. Definitely seems like some lazy kid is "running" it and isn't worried about running out of money. read more

Pros: Cute fish cones. Cons: Pretty much everything else, unfortunately. We waited 30 minutes for 2 fish waffle cones, the servers seemed very confused about what they were doing, and in the end, the ice cream didn't taste good at all (odd aftertaste). Had high hopes, but will not be returning sadly! read more

Taki Taco Ice Cream Shop - Strawberry milk "gelato" - Gelato Near Me - Springfield, Illinois

it was good, but is was about 2x more than the value. Also, they stopped serving Macrons because? Still charge you the same premium without providing the product. Pretty lame. Also, the word is "Taiyaki", not "fish shaped waffle". The WHOLE branding is "Asian snacks" so learn what the hell they are called please. read more

Worst chocolate shake i have ever had! EVER! Like drinking chemicals... No real ice cream here read more

Honestly was not as good as every review say it is. We waited 30 minutes for 2 taiyaki's (fish waffles), The donuts tasted and looked a day old, Ice cream itself wasnt good (odd taste and after taste, When we had initially got there, the workers seemed like they didnt totally know what the were doing After our taiyakis arrived they ended uo not being that good anyways, and overcooked. read more

The place was so cute and the guy working there seemed nice but the shakes were tasteless. There was not much flavor compared how they looked. Disappointing :( read more

Do not go here unless you want nothing but ice in your drink! I paid $7.08 for the strawberry matcha boba tea and I asked for light ice. I saw them fill the whole entire cup with ice and I reminded them I wanted light ice. They took one single ice cup out of the cup! I reminded them again that I wanted lobby ice. After going back and forth with them they eventually dumped out most of the ice and finished making my drink. Then they handed me the half empty cup that you see in the photo. They said light ice doesn't mean more liquid. This is just ridiculous to charge $7 for this. No other boba place in Springfield does this when you ask for light ice. I won't be back here because I do not feel like this was a value for the money I paid. The flavor wasn't bad but you can tell the boba was old and dried up at the bottom. read more

Taki Taco Ice Cream Shop - 12. Strawberry matcha - Gelato Near Me - Springfield, Illinois

I waited 25 minutes for the gelato waffle to be prepared. They don't have a warm waffle maker ready for serving. So, they wait until the customer is there before turning on the waffle maker. Thus the long wait. The wait was so long that I finally left without my purchase. The owner never offered refund or another option just telling me it takes time. I won't be back and don't recommend the place. read more

I cannot vouch for Taki Taco enough -- whenever someone new to Springfield is in town, I have to get them in here! I had to make this Yelp account just to express my love for this place. Personally, I don't tend to get the rolled gelato or milkshakes. I've had both before (and they are very yummy!), but I think the real killers are the other side menu options! The taiyaki (unsure if they still do the soft serve) is absolutely amazing! Both the hot and ice taiyaki have great texture, are freshly made, and most importantly -- taste amazing! Now, the real stars... The bingsu and Korean corndogs! Oh my goodness.. The strawberry mango binsu is a shaved milky dessert, almost like shaved ice but with shaved ice cream! There is a lot of fresh fruit and and syrup, with a heaping scoop of ice cream on top! The Korean corndogs are freshly made in the back and have a perfect crunch, cheese pull, and taste amazing!! I'd recommend trying the cinnamon sugar outside with mozzarella cheese inside! Most people shy away from that when I tell them, but trust me -- the combination is insanely good! The place tends to take long to get food out - normally, there is only one person behind the counter. I think with more staff and shorter wait times, this place really could be thriving. However, each time the staff has been so friendly! I worry about this place since I don't see too many people in when I drive by, but I wish I could buy from here every day. I wish the best for the owner and the staff! Please give it a try!! My boyfriend and I look forward to every time we visit :) read more

Fun place to take my teens. We went after a long day. I had an ice cream taco and daughters loved her milkshake.

Place is very mellow and chill. Gelato, tayaki, taki dogs, milkshakes, and Italian sodas all made fresh and in front of you. Employees friendly and helpful. read more

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Ice cream taco? how can you go wrong. it was great. i've never had an ice cream taco so it was a good first. read more

Taki Taco Ice Cream Shop - a piece of cake - Gelato Near Me - Springfield, Illinois

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We went here after a large hot pot dinner nearby and this was an excellent end to a nice evening in Springfield. The menu has good illustrations and the staff did a great job answering our questions. I got the black sesame taco and it was one of the best desserts I've had this year! I like the gymnasium grandstand seating along the wall... the whole vibe is very friendly and laid back. Thank you!! read more

Food is always made fresh when ordered. Mike and Crystal work really hard to make the Best Food Ever!! read more

I was craving a gelato and did a search and this business came up. What a wonderful discovery!! The upside "cone" that looks like a Koi fish is this wonderful fried almost thin donut texture on the inside. The melted dark chocolate was inside the "cone" and the matcha gelato was creamy and delicious. You are allowed two toppings and they are all unusual and enticing I selected one topping the toasted coconut. I cannot recommend this wonderful ice cream shop enough. The customer service was excellent and a very short wait time. Enjoy I sure did!! read more

Taki Taco Ice Cream Shop - Upside down matcha gelato with dark chocolate - Gelato Near Me - Springfield, Illinois

Loving the Nutella filled ones. They're my favorite. Especially if you pair it with ice cream! Service is great and they're very polite !

Love this place ! Different but good .. clean and well put together differently go back again

Long, long, long wait for service. The poor employee was working alone, and the process for each item served was incredibly time consuming. This would have been a worthwhile stop if I had been prepared for the amount of time it would take - our quick "let's stop for ice cream" on a Saturday afternoon turned into almost an hour for three milkshakes. They were not overly busy, three customer groups total, and the wait was that long. I would hate to see what this would be like on a busy day. read more

I can hardly believe that taiyaki soft serve has come to town! I have been excited about this opening for weeks. Taiyaki, called "hot fish" here, is a dessert; a moist, chewy waffle shell with your choice of filling (typically red bean paste, but the options vary weekly--they included lemon, chocolate, and dulce de leche when I visited. It's not too sweet and is so satisfying. You can pair it with soft serve ice cream and your choice of toppings (sprinkles, graham cracker crumbs, etc.). There is an extensive menu that includes a wide variety of flavors and items, such as an ice cream taco: mixed and rolled ice cream in a flavored waffle cone shell. I tried the black sesame ice cream in a black sesame shell, topped with vanilla cream and chewy mochi balls (glutinous rice flour). It was just what I needed. I also tried the ube ice cream in ube-flavored shell topped with a macaron. It is the strongest-flavored and best ube (purple yam) ice cream I've ever tasted, and I've tried quite a bit. I hear the matcha (green tea) flavor is also great. I didn't think I'd find these flavors here, and be able to get my taiyaki fix. Other flavors include cheesecake and Oreo. There's also a large milkshake menu, which I have not tried yet. The store is nicely decorated, with fun fish decor if you look around, and a generous "bleacher"-type waiting area where you can sit and watch your order being completed. The staff and owners are very friendly and helpful. Say hi to Crystal! This place just opened and we have already visited multiple times in one week. Please give it a try and support this business! Your tastebuds will thank you. I hope Taki Taco is around for a long time. Update: I would come here for the taiyaki alone. It's not too sweet, it's very chewy, and really tasty. You have to try the one filled with almond and cashew butter, although feelings may change from week to week. Also, I can attest that the Matcha gelato is amazing. Everything seems to be made by hand. We came back for the umpteenth time; ube matcha swirl soft serve available this time. Topped with almond cashew butter-filled taiyaki, a lemon macaron, and toasted coconut. Possibly the best ice cream I've ever had, and I've tasted some good soft serve! Portions are large! read more

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Taiyaki and soft serve is fun! They have American and Japanese soft serve flavors that change daily and combine into swirls. Taiyaki fillings change, too, and it looks like Nutella is very well stocked. The rolled ice cream takes longer to prepare fresh, but the tacos are colorful and varied and we'll have to try those next time. Little macarons and a variety of sprinkles on top make it a celebration. Most of the seating is stadium to watch the preparation and the staff is friendly and efficient. read more

Taki Taco Ice Cream Shop - Upside Down - Gelato Near Me - Springfield, Illinois

Just another overprice rolled ice cream joint. I actually ordered the banana caramel shake thing and it was made with green bananas and it just made me sick. My daughter got the coffee taco thing and I had a very good flavor. I also tried the strawberry cheesecake shake and it was made with strawberry jelly kind of stuff didn't taste like real strawberries at all And the few bits of cheesecake bites that were in there were still rubbery it really wasn't worth the money. read more

Friendly staff with many tasty items. I appreciate the layout and the staff will answer any questions. Korean hotdogs were excellent.

They have Korean dogs and they are beyond amazing customer service was amazing they have a huge variety of taki tacos that you can choose from we go about once to twice a week my kids favorite spot to go read more

Insanely patient and kind staff. The macarons on the taiyaki cones are absolutely stellar! We will definitely be back again soon.

Yummy . Yummy . Yummy ! First stop in Springfield and it was a great decision! Enjoyed the S'mores Galore !

We found a new gelato store! The flavors are so yummy ( we have tested many of them!) The quality and care is evident in everything they do. The shop is decorated adorably ( and they designed it themselves).I was told that they will be changing flavors/ specials weekly. They have some traditional American flavors, but the special flavors ( sesame is one of my favorites) make coming here a real treat. Looking at the bleacher style seating I could picture a group of kids happily chatting and enjoying the sweet treats. read more

In town for gymnastics nationals and found this gem!! Absolutely the best! A must try while in Springfield!

We should have visited this shop sooner! There are so many delicious flavors to try and the gelato was amazing in flavor and texture. Food crafted with care was beautiful and a delight to eat. We're looking forward to trying other menu items. read more

AMAZING ice cream a must go to place the music was kinda annoying but other then that it's super cute inside and friendly staff

Delicious gelato! It is an art how beautiful they make your order! $$$ But worth a stop!