They are wonderful, if you didn't know they used to do the jewelry repairs for Gottschalks. You…read morecan't beat their prices for repairs, and they do an excellent job!!

I took in a necklace to have a broken chain repaired. They returned my necklace to me with two…read morediamonds missing.

I came to Visalia Jewelry & Loan to turn in some silver coins. I was lucky to get to work with Jose…read moreon this transaction. Jose provided exceptional service. He was patient and thorough and explained the process in an expeditious manner. Overall, I am very pleased with the outcome. The price given for this trade was very fair and unexpected. I would definitely recommend Visalia J &L for your precious metal transactions. I understand that they also sell and deal in used luxury goods such as handbags, wallets and jewelry.

Very friendly, the staff are respectful and professional.. will definitely be back in the near…read morefuture.

Stephen is fast, friendly and reasonably priced... He's done a few repairs for me and has been…read moreconsistent with his workmanship.

Pros-NONE CONS-Store…read morehas no inventory, so he'll order diamonds without your permission, then charge you a "restocking" fee than he made up from the seed of his pants. Claiming he can't resell them? What type of jeweler can't resale diamonds, especially ones I didn't order! Long story short BE CAREFUL, as much as I wanted to support a small business owner, I'd stay away from this one. This guy has some MAJOR communication issues, and doesn't understand the value of good service. Not to mention, he can't see the value of repeat business! PROCEED AT YOUR OWN RISK, YOU HAVE BEEN WARNED!

Friendly, helpful young lady behind the counter helped me figure out how to update my mother's…read morering. Prices very reasonable and my necklace was ready when promised. I'll update this review when I pick up the ring but so far I'm very pleased.

This is what a family owned and run business should be! Customer service is amazing- repairs done…read morein the store to the highest of standards- your jewelry isn't sent off to some repair shop - done in house at reasonable cost and done quickly! Amazing family and I feel lucky to have met them

Great service with best jewelry in town!!! Manager and…read morestaff was very helpful and friendly

TLDR: the ring is gorgeous, the price was unbelievable, and the service was my absolute favorite…read morepart of the process. something that i didn't necessarily fully realize when shopping for an engagement ring is: you only do this once. since i haven't purchased an engagement ring before, i had a ton of questions for each jeweler i visited. many dismiss your questions, or take the question in a different direction based on what they want you to purchase, that's not the case with any of the employees at Jalisco. the first time i visited, i sat with the girls and asked questions for over an hour with my girlfriend. the next time i came, we found what turned out to be "the one", and when Gaby noticed that my girlfriend liked the ring, she found a way to slyly make a plan to get me back so we could talk prices and timeline. when i came back, Gaby told me everything up front, nothing hidden, let me take my time, and offered me exactly what i told her i was looking for (which is rare when you are searching for a ring). most people hide what you're looking for until the last moment, when you feel like you have to settle for something else, then they price gouge you for having what you want. when i picked the ring up, Gaby delivered the exact same service and flexibility she had before, and even gave me a nice engagement-warming gift :) i couldn't be more happy with the ring, and neither could my fiance. the diamond is so beautiful and exactly what was promised, and the jeweler did an impeccable job with the band and setting. i studied the ring for about 30 minutes when i first got home with it, and couldn't find a single flaw. i will continue to come back to these folks because of the simple, but impressive fact that they are the one of two honest businesses in the jewelry industry i had the pleasure of meeting. prior to finding Gaby's help, i attended over 30 different appointments between the valley and bay area in CA. thanks again team :)

Professional and friendly. They resized my ring and did a great job. Very helpful and trustworthy.read more

The merits of 'good' jewelry/jeweler run much deeper than appearances. Trust, quality, customer…read moreservice, reputation, and value are all attributes that sum up that rare commodity. Browns Custom Jewelry is a 'good jeweler'. From my personal experience and from several of my friends, Browns is not only 'good' by those standards, but they are exceptional! They came highly recommended to me, and they weren't short in any way. Highly, highly recommend! You will not be disappointed!

One-stop shopping for clothes and accessories. Good variety of clothes, purses, shoes, jewelry and…read moremore. Prices are reasonable and store is well cared for.

Horrible customer service. She called me a bitch because I refuse to pay for used item that she…read moreclaims is new. She wont fix the item but wants me to pay in full. Never again

This is an amazing jewelry shop, the owners are great people, they're very funny and kind, and…read moretheir jewelry is definitely affordable. They also have cool jewelry like Hello Kitty and labubu earrings. 10/10 would definitely recommend.

Great customer service! Fix my chain the same day !!…read more They sure know what there doing !!