I would not at all recommend this business to anyone. I mean, unless you would like to go sleep…read moresomewhere that's not safe or cares about you be my guest. Anyways, this whole company just cares about your money and not who you are. The employees here are extremely disrespectful and honestly embarrassing. I wouldn't recommend living here for anyone so if you're looking for somewhere to live, I would recommend skipping pass this one.

The main problem with the complex is that there is no staff or security on weekends or after 5:30pm…read moreexcept for the guy at the clubhouse desk. So, people will inevitably park in your assigned spot and there'll be nothing you can do about it until the next morning or Monday morning. The police will refuse to help because it's private property and the towing company won't recognize your authority over the parking spot that your lease says you are entitled to have. People are allowed to have pets due to state law regarding support animals. Other than the loud barking, the problem with this is that they'll walk their dogs off-leash after hours, or even when the office is open when they know it'll be brief enough to not get reprimanded. The complex manager will abuse her authority to enter your unit by giving false reasons on her 24-hour notice. She'll stop by at 5:20pm and tell you that they have to enter the next day during work hours, even though 24-hours later won't occur until 5:20pm the next day. The complex had holiday parties pre-covid, but relations are too tense for those to return. Traffic problems will get much worse once people start moving into the new nearby Enclave, but city officials refuse to create a throughway for Coe AVE. So, the only outlets are Monterey RD and General Jim Moore RD. There are nice views, a hot tub, a gym, a pool, and a decent main laundry room, but there seems to be little emphasis on the part of management to address the actual problems with the complex.

I'd give this place a 0 star if I could. Trevor, the manager, is absolutely terrible. He sided with…read moresomeone against me (a tenant literally living in the apartment), threatened to kick me out of the apartment without a notice, and treated me and my family like dirt. I've called the management to fix our oven, fridge, and counters multiple times yet they never came. They show you a nice apartment with many utilities included, but in reality, it's absolutely terrible. I asked Trevor if he had a one bedroom apartment, since I couldn't afford the two bedroom one, and he said that he didn't. That same day I called Trevor off of a phone number he doesn't know, and asked him if he had a one bedroom apartment, and he said he did have one and that it was ready for touring anytime. The place is not even worth the expensive rent. I would NEVER recommend this place!!

The best apartment complex in Marina I lived there for over ten years very safe environment well…read moremaintained.

We have lived here for 10 years. We are leaving. The place has been bought out and the maintenance…read moreand cleanliness has ceased to exist. A storm took our screen almost 2 years ago and probably a dozen requests to replace it, has been ignored and we are really tired of mosquito bites and flies. Nicole was wonderful but she is no longer here. We are in a studio so we have had nothing but trouble with the laundry room and we have had trouble with the hot water situation as well. Caio the Independent.

Called in late August regarding an apartment that was advertised to become available on September…read more16th. I wanted to view it. The person who answered the phone said ,"It's not available yet." and that was it...no offer to make an appointment for me to view it, no offer to put me on a waiting list, or anything. Shortest conversation I've ever had with a property manager who supposedly has an apartment for rent. I ended the call by saying, "OK I guess I will call back later." Click. I called back again on September 4th to see if I could make arrangements to view the apartment and no one answered the phone, so I left a voicemail. I received no call back. September 5th, I e-mailed using their contact form on their website stating my desire to view the apartment. They had posted a notice on their website that the apartment that was advertised as not available until Sept. 16th was no longer available. So I asked if the apartment was not yet occupied, if I could view it to see if I even liked it enough to be placed on the waiting list. I never received an e-mail response or phone call back. After 3 tries at communicating I lost all interest in dealing with the Property Manager. I can only imagine what it must be like to try having a maintenance issue resolved. 1 star

I lived here for 2 years and overall it was a good experience. Unlike some of the other reviewers,…read moreI never had a problem getting things fixed when needed, and didn't have trouble with people parking in my spot. The manager is only there a couple of times a week though so if you want to speak with her you need to call and leave a message. They definitely could use at least one more washer/drier, 3 of each wasn't always enough on the weekends. My biggest gripes were (A) the fact that they raised rent 3 times in 2 years, and the final time was a $200 /month increase, and (B) they kept about $400 worth of our security deposit to shampoo the carpet and clean the stove and around the windows! I hope they got an amazing cleaning service at that rate.

As an update, our dishwasher was fixed and new washers were put in as well. Unfortunately, one is…read morealready out of order and the other two leave a disgusting residue on clothes. Im excited about the apartment upgrades as I have been paying increased rent all this time and my apartment has not been upgraded in the slightest. I just was able to get new window blinds to the fancier, non cheap ones. All in all, I did see a picture of the apartment that has been redone for $1345 I believe. I would be interested in knowing what upgrades are in store for our unit. Since my old review was from April and a comment was left today about the repairs made, I felt it fair to update my review. I wasnt aware of a letter sent out, but im guessing that may be the reason ive only had one person park in my spot since.

We rented here for 3 wonderful years and absolutely loved our stay. The staff was very kind and…read moreeven let me borrow some tools on my move in and move out (so sweet). The staff management and repair men were amazing and were very kind and personable. Our building cohabitants, neighbors, some who became friends, will be, like our sunny south facing balcony garden, dearly missed. The location, price and accommodations exceeded expectations. Pet playground over a kid playground ? Heck yah. Monterey parks, SCUBA diving, beaches, food, wine and music? Yes, thank you! Cheers and arrivederci.

They are completely dishonest. i just gave a reviewed for them, mistakenly, on Monterey Pines…read moreMOTEL. i would just advise people against going there. There will be constant noise from apartment renovations. THEY will NOT tell you before you move in that your neighbors are leaving and that they are going to be drilling, knocking down terraces, etc., right against your wall--they are in a process of demoliishing one apt. after another. Furthermore, they will always find an illegal way to keep your security and probably tack on more expense. They were supposed to change a portion of my carpet--it was in perfect condition. $200, they said, for one stain---Suddenly i have a bill for $1000 PAST my $700 security deposit and by that time i had left CA. They RUINED my credit report with their dishonesty, all because i did not take them to court as i should have at the time. Buyer, beware!!

Refused to allow me to sign a lease and threatened to call police on me AFTER I already began…read morepaying for utilities and rental insurance. I have not been refunded my holding deposit. The current property manager Stenson Willard lied on me (the future tenant) for personal gain.

I've heard it's better than Monterey Bay Apts. across the street, same owner, just because Amy is…read morenot manager! i'd stay away from both if i could fo it again. Just don't ever plan on quiet or getting your security deposit back. if you are lucky you will get quiet neighbours. ....if they are not demolishing the apartment next to you. Rented to me August 20 th and the 23rd they started demolishing the apartment next to me. She said she " had no idea " the neighbors were even leaving. Management cares NOTHING about you. i could go on and on. Beware and i would suggest you try ANYWHERE else.

I used to live in Schoonover Park, at the time it was managed by Alliance Property Management…read more.. I think 'hell hole' would be the most accurate descriptor I would apply to Schoonover Park Housing on the former Fort Ord in Monterey County, CA. It was a disaster when I lived there... They used incompetent contractors to remodel the units that those of us who worked for California State University Monterey Bay, lived in. The linoleum that was installed in the kitchens and bathrooms was 'caulked' -with latex caulk on the seams at the doorways. After the first time the floors were mopped, the linoleum all started to curl-up at the doorways and where any two pieces were joined together. As a former carpenter and trade unionist, I knew that seams in vinyl/linoleum floors were required to be sealed with a manufacturer-approved sealer that actually bonded the two pieces of flooring together, thereby preventing the infiltration of water or dirt that can cause failure of the flooring and the curling and peeling floor that I experienced. I called Schoonover Park multiple times on this matter to request them to come and assess the situation. They would never respond, nor come and look at it. Once Autumn came and it began to get colder, the furnace in my apartment would not work. It never worked the entire time (slightly less than a year) I lived in the building. With this problem, they allegedly came out to look at it and then told me it was working fine. Except it didn't and would never light. Luckily, I came from the Midwest and was fully capable of living in the apartment while the heat was not working. Upon being laid off by the University, I immediately received an eviction notice from Schoonover management. I disregarded it. They attempted to assess hundreds of dollars in fees whereby I countered with the emails I'd sent them about the poor/non-existent maintenance I'd had to deal with. I then got a letter from a kangaroo law firm. I responded by having an attorney friend threaten them. The fees were quickly absolved. I spoke with Human Resources at CSUMB who told me numerous people had complained about the property management company. I sincerely hope Alliance Property Management is no longer the authority for the complex.

I love this community. It's great if you work at CSUMB because it's close to campus. You can bike…read moreor take a free shuttle. It's very family friendly - lots of parks/playgrounds and the management team put on family events occasionally. The maintenance team rocks - every maintenance request I have ever had wS addressed in a timely fashion. I feel safe in this neighborhood - there are many cops that live here and also patrol. Which is good for safety, bad for traffic violations. Overall, I think you get every penny's worth of what you pay to live here. Aside from what other reviews have said about the management company, they are great. If something does slip past them, they are quick to fix it and accommodate the resident - in my experience.

I lived at these apartments for 4 years. Now that I am no longer living there I am able to give a…read morefull review of this place. At first we were okay with how things were until we started to notice leaking pipes. We asked the office personnel if maintenance could come by. They looked at it and got it fixed. Months later we had the same leak and they came back again. Maintenance really tried their best with the amount of workload they had which was not the issue. I appreciate them tis is why I atleast am giving a 2. A while in due to us having another baby my husband dealt with all the bills. My husband dealt with all office business which was okay until I found out the leasing lady Sandra was sleeping with my husband. This was so unprofessional as well as wrong on so many levels. I moved out with my boys and found another place while my husband stayed. She continued to sleep with my husband and then my husband found out she was not only sleeping with him but also another tenant in the apartments. I would not recommend this place to anyone based on people move with the intent to have a good family life and who did I have to depend on my husband and come to find out he's sleeping with the homewrecker in the office. Bad business. Not recommended. Unprofessional. Disgusting

Everything is going very well and amazing, at one point Sandra was here and she was very helpful…read more Now Yolanda is doing a great job she is always willing to help and answer any concerns and take actions immediately. And a thank for Alfredo for helping out at changing the faucet.