1. Monterey Pines Apartments

    1. Monterey Pines Apartments

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    Monterey, CA

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    Monterey Pines Apartments

    3.5 (95 reviews)
    Closed 8:30 am - 5:00 pm

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    Dumpster is always full
    Luke C.

    The "management" staff yell at you like they're the police. The trash is always full. Someone shits in the laundry room. There are not enough trash cans and requesting more leads to no response. They don't respond to hazardous events like trees falling down around living areas. Did I mention the random power outages or having to pick up all fedex/ups, no matter how large or small the package may be? There's an inch air gap on your front door all the way around the door. The building door locks jam and are difficult to open. The deadbolt doesn't lock properly unless you position it properly (improperly cut) There's a homeless encampment across the street and they peruse the properties during the twilight. Glass and trash on the roads also.

    View from balcony at Monterey Pines Apartments
    Pamela A.

    Just moved back to Orange County for work. I spent almost three years at this complex. Loved it!! My large size balcony had views of canyons, all types of trees including the "Enchanted Forest." (Old name for the forest) Lots of availability for walking the "dog." Sunny-most afternoons compared to Monterey downtown some days. Pleasant atmosphere and clean. Great staff in the office both Amy and Taeler. Maintenance team friendly and available. They also have activities for the holidays at the clubhouse by the pool.

    it's picked up weekly, but between pickups, this is what you see.
    Nicole B.

    I struggle with how I feel about this place. Yelp considers 2 stars as "Meh. I've experienced better." Seems about right. I feel 1 star is extreme, but I strongly considered it because of the upkeep. My husband and I have lived here for over a year. At this point I'm not quite sure why we renewed our lease, we assumed things would get better. The Good: In the summer, this place isn't bad. Really. It's cool when you leave the windows open, there's a cross breeze, we have a peeking view of the ocean, it's really quite nice. Generally speaking, the maintenance is acceptable. Come to find out, we got into a pretty good lease price, as our upstairs neighbors pay over $300 more per month than us. This place is very pet friendly. The apartments (1 bedroom layout) are extremely spacious and I honestly LOVE the floor plan. You have access to great internet speeds, and the location and proximity is really, really nice. The pools are beautiful. And some of the staff tries to provide a great experience, I do give them that. I want to love this place, I really do. The Bad: While our income was more than qualified, our credit was less than ideal. After jumping through numerous hoops when applying for this place and paying nearly three times their "standard" deposit amount, we were able to get in. We pay rent every month on time, often early, but once I simply forgot and was 12 hours late. I paid rent and the late fee on the 4th, but that evening they served me a stern "pay or quit" notice on my door. Very impersonal. The biggest issue here is the water. Some people simply don't get hot water, some simply don't get cold. Ours gets a mix of the extremes, and every shower is a gamble of whether we will leave with near scalding burns, or if it will be "tolerable". We have seen all but one neighbor who surrounds us move, simply because they needed reliable water temperatures throughout their day (simple request if you ask me.) I do know they are "working on it" and have plumbing out quite frequently doing who knows what, but it has been this way for the entire year we've lived here, and at least a year prior according to our (since moved out) neighbors. My next issue with this place is the general upkeep. Depending on where you go, everything seems really nice and tidy on the grounds. Near the lower area and the forest line, you can see that maintenance lets their excess flow into the trees and all the dumpsters get explored nearly daily by random homeless people that emerge from the woodlands. While there's no way for them to necessarily control that aspect, when maintenance drives by on their carts, I have never seen them pick up the trash and actually contribute to the cleanliness of the entire area. In the winter, when it rains, everything becomes overwhelmingly apparent that they cut corners. We have called three times about leaking windows in this storm, and after the 3rd call, we got a messy, bright white caulking around just one of the two windows that are leaking. The window in our bedroom, the most important of the two, was left untreated and we've experienced mold problems even though we maintain a very clean home and continually allow ample airflow as the lease recommends. The leak was also located right above an outlet, that was likely a hazard, but I suppose that's not of importance to maintenance. Our upstairs neighbors were experiencing the same issues, but have since moved out. We had our fridge break, and were given a "new" fridge that looked like it might have been dropped a few times. The bottom drawer portion is held together by electrical tape. Our "new" fridge seems to get the job done, but is by no means new and has an incredibly loud hum for a solid 10-15 minutes every few hours. I feel the units closest to the clubhouse are the ones they focus on most. They definitely aren't able to upkeep standards throughout all units. We leave our apartment nearly every day, walking to our car, to be greeted by a beautiful ocean view, and a heaping pile of trash. The heap started as if it were scrap pieces for the dump from remodeled units, but residents have taken it upon themselves to turn it into a dumb/goodwill station and simply put whatever they don't want there. See photos. Honestly it's pretty embarrassing to bring friends or family over and to explain them that they can park next to the giant trash heap (the guest parking area near our building). TLDR: Don't expect nice showers. If you get a cheap lease, it's worth it for a year I guess. Be prepared for a hard winter, and the possibility of ruined furniture due to mold. I've taken all of these concerns to management. Amy is wonderful, but not everyone is upheld to that level of care to the happiness and home environment of their tenants. Yelp will not allow me to write any more, but I think you get the idea. As mentioned to management, I will update this review once they update their standards of cleanliness and care accordingly.

    One of the few dog friendly places to live in Monterey.
    Crystalena M.

    I've lived at the Monterey Pines Apartments with my husband since April 2014. In the past three years, I've come to know the leasing staff and maintenance staff and believe they handle business at this 300+ apartment complex really well. It's quiet, there's no shady activity, and I feel really safe here. The maintenance crew is quick to make repair and I've never had to live with something subpar for more than a day. They're constantly updating the grounds and buildings, they've created a community by hosting bbq's, food truck Friday, and small parties in their leasing office. The best part about living here is that they're pet friendly. The second best part about living here is the units are all really nice. No gross particle board cabinets, no green and yellow tiled bathrooms. As far as rentals go in Monterey you couldn't find a better place to live for the price.

    I moved into this place in May 2022. Before I moved in I read some negative comments and talked to the rental manager about these comments then ignored them. Now I am so regretful for ignoring them. Due to a health issue, I had to move out in August, so I stayed there only for a few months. This move cost me a financial disaster. They took all of my rent deposit which is $21000 due to breaking the lease, plus one more rent which is $2100 due to giving them notice in one month advance, plus over $2000 for changing the carpet and painting the walls. The total that I need to pay was almost $7000 in one month. Please see the attached file if you believe painting walls or changing carpets is necessary. I've tried to talk to them several times for understanding. I told them I am leaving because of an unexpected health issue, but their intention was to take as many as dollars I have. This is one hundred percent true, not a single piece add or subtract. Please rethink before you make a decision.

    Dog park is great for big or little dogs that are hyper or just need a good run

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    3 years ago

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    9 years ago

    Great office staff. Less than 5 minutes drive to Naval Post Graduate school. It's a win!

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    Ask the Community - Monterey Pines Apartments

    Review Highlights - Monterey Pines Apartments

    Not enough nice things can be said about the staff, specially Amy and Jaqui from the main office.

    Mentioned in 27 reviews

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    I don't know if this Apartment complex is currently on here, but TJ if it is correct me and point…read moreme in the right direction!!! I was a tenant for the last 2 years and let me tell you!!!!! This place is AMAZING. It has so many incredible features you would not believe it........... I lived in the "queens spot" upstairs center apt. overlooking the most incredible ocean view of my lifetime. I would have never left if it hadn't have been for my grandmother needing my immediate care and housing....... turns out I regret even buying a house now and wish I were still there. Nonetheless.... Centrally located only 2 blocks from the most amazing rec. trail, downtown, cannary row, shopping, restaurants, aquarium...... clean, great management/maintenance...always friendly and on top of everything. NO COMPLAINTS EVER. I would go back if I could get out of buying this house!!!!!! I would recommend this apt complex to my best of friends and family and my time there will be sincerely remembered as one of the best of my life. (did I mention ocean views ?!) wow! (and great neighbors)

    This place is a great place to live. It has a great location next to restaurants, Cannery Row,…read moregrocery stores, and a recreation trail on the coast. Some apartments have views of the ocean and fireplaces. For the price it really can't be beat. The carport and storage is a huge plus as well since we can store things in their that would normally clog up a closet in our apartment. As for Cali B. (below) Welcome to the California coastline. Things get moldy and if you don't know that you soon will. You live a block from the flipping ocean. Get off your high horse, you sound stuck up. And from the looks of it you use yelp only to write bad reviews. I hate those Yelpers! I'm glad you moved out. boom. The apartments are clean, quaint, quiet and the people here are cool as well. I love BBQ'ing on my deck. Never heard a dog bark once. The landlords are extremely attentive and take care of requests ASAP, like a text.... then knock knock. Scary fast. With Happy Girl Kitchen next door how can you go wrong!

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    Monterey Townhouse

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    Beware!!! I moved…read moreinto this apartment complex in August 2024 with high hopes after a promising tour. Unfortunately, that optimism was short-lived. This place has been nothing but a constant source of frustration, and I feel compelled to warn others before they make the same mistake. Let's start with the hidden fees. After paying over $100 in non-refundable application fees, we signed our lease only to discover that we'd also be paying for pest control, sewer, trash, and water--none of which were clearly disclosed upfront. These "additional charges" have averaged $250 a month on top of rent. Last month alone, we were charged $190 just for water--and there are only two people living in our unit. We are extremely conscientious about usage, and we don't even drink the water or use it for ice or coffee because we've seen brown sediment in it multiple times. I've reached out to both the property manager and leasing agent asking how the water and sewer are measured--crickets. No response, which is unfortunately all too common. It takes over a week for them to respond and address any of my concerns, if at all. Meanwhile, the grounds are infested with spiders, slugs, ants, and we had multiple COCKROACH encounters when we first moved in!!! So what are we paying for in "pest control"? That's a mystery. Perhaps the excessive amount of visible rat traps. We're even charged a $6 monthly fee just to compile the bill for these "services." Maintenance has been a disaster. When we first moved in, the thermostat was set to Celsius. Maintenance told us it couldn't be changed--Google proved otherwise. During a so-called "annual inspection," a maintenance tech left a solo cup full of master keys on our doorstep while he worked inside. Anyone walking by could've grabbed access to every unit in the complex. Completely unacceptable. A few months ago, a water main broke during a rainstorm. I called emergency maintenance--they showed up, shrugged, and said they'd "call a plumber tomorrow." Rain was pouring and flooding was imminent. I ended up calling 911 and the fire department had to come out to shut off the water and prevent further damage. Even they were shocked it hadn't already been handled. There's more. A neighbor's door lock malfunctioned. Maintenance replaced it with a used door, in the middle of winter, and didn't even bother to install weather stripping--leaving a 1-inch gap under the door for cold air and pests to flow freely. That was over a month ago, and it's still not fixed. When we moved in, the leasing office was open Monday through Saturday. Now it's only open four days a week. Security patrols that used to come by twice nightly (after a string of car break-ins) were silently discontinued about four months ago--with no notice to residents. The walls are paper thin--we hear everything our neighbors do, and when they use the stairs, it feels like they're stomping through our living room. The windows are ancient single-pane originals from what I can only guess is the 1960s. They sweat constantly, and we've discovered black mold on our clothes, pillows, and window frames. Cold drafts leak in all winter long, and the moisture issues are beyond unacceptable. We inquired with the leasing office in January if there were an option to replace the windows. The informed us that it wouldn't be possible until at least April...and here we are at the end of April with no resolution. Our lease runs until September, and we are counting down the days until we can move. I wouldn't recommend this complex to anyone. It's overpriced, poorly managed, and increasingly unsafe and unsanitary. Do yourself a favor--look elsewhere.

    At the end of January, I started to discover a sand-like substance on my bed. On February 3, I…read morediscovered this was a sign of termites and notified the complex immediately. Someone had to come to confirm that it was termites, and this did not happen until February 12. On February 14, they had someone come in to address the termite issue. The solution was to inject foam into the areas of the roof where the termites were discovered. That evening, around midnight, water started falling from my ceiling into my bed. I called emergency maintenance, and they told me there was nothing they could do and would address it the next day. Allegedly, no contractors were interested in attempting to fix this, as they would be assuming more liability than they are comfortable with. Finally, maintenance came to attempt to fix the problem. That night, it rained on me again. Although the leak was significantly improved, it was not fixed. On February 20, I had been offered no resolution, no compensation, and zero assurance that this situation is being handled. While I would like to believe this was a one off, it seems difficult to believe as when my sink was flooding in November, they had a plumber come and for the next week I kept being greeted by human feces in the car port where I park my car. Additionally, my single pane windows let in a ton of cold air and it is extremely difficult to keep my apartment warm. I had a PGE bill over $300. They have offered to replace my windows. Now in May, since I moved out- the windows have still not been replaced. While I enjoy staying at Monterey Townhouse, I cannot in good conscious recommend this complex to anyone, as any problem is sure to be neglected, and you may find yourself cold and wet inside your own home, or perhaps surrounded by feces. Office staff and Renee are good people and did their best. Have nothing negative to say about them. Cheers. (I did send this review to the regional manager and said I would love to not post this if he was able to fix the situation and his response was to tell me that I was sounding threatening. Hi Johnny!)

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    Monterey Pines Apartments - apartments - Updated July 2026

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