I would not at all recommend this business to anyone. I mean, unless you would like to go sleep…read moresomewhere that's not safe or cares about you be my guest. Anyways, this whole company just cares about your money and not who you are. The employees here are extremely disrespectful and honestly embarrassing. I wouldn't recommend living here for anyone so if you're looking for somewhere to live, I would recommend skipping pass this one.

The main problem with the complex is that there is no staff or security on weekends or after 5:30pm…read moreexcept for the guy at the clubhouse desk. So, people will inevitably park in your assigned spot and there'll be nothing you can do about it until the next morning or Monday morning. The police will refuse to help because it's private property and the towing company won't recognize your authority over the parking spot that your lease says you are entitled to have. People are allowed to have pets due to state law regarding support animals. Other than the loud barking, the problem with this is that they'll walk their dogs off-leash after hours, or even when the office is open when they know it'll be brief enough to not get reprimanded. The complex manager will abuse her authority to enter your unit by giving false reasons on her 24-hour notice. She'll stop by at 5:20pm and tell you that they have to enter the next day during work hours, even though 24-hours later won't occur until 5:20pm the next day. The complex had holiday parties pre-covid, but relations are too tense for those to return. Traffic problems will get much worse once people start moving into the new nearby Enclave, but city officials refuse to create a throughway for Coe AVE. So, the only outlets are Monterey RD and General Jim Moore RD. There are nice views, a hot tub, a gym, a pool, and a decent main laundry room, but there seems to be little emphasis on the part of management to address the actual problems with the complex.

Refused to allow me to sign a lease and threatened to call police on me AFTER I already began…read morepaying for utilities and rental insurance. I have not been refunded my holding deposit. The current property manager Stenson Willard lied on me (the future tenant) for personal gain.

I've heard it's better than Monterey Bay Apts. across the street, same owner, just because Amy is…read morenot manager! i'd stay away from both if i could fo it again. Just don't ever plan on quiet or getting your security deposit back. if you are lucky you will get quiet neighbours. ....if they are not demolishing the apartment next to you. Rented to me August 20 th and the 23rd they started demolishing the apartment next to me. She said she " had no idea " the neighbors were even leaving. Management cares NOTHING about you. i could go on and on. Beware and i would suggest you try ANYWHERE else.

Great apartment complex. Short walk to both the downtown area and NPS making it a very convenient…read morelocation. The apartments themselves are very nice and new, but the best part is definitely the property managers. They did an amazing job being available to fix any issues and were always extremely friendly about handling anything I brought to their attention (even if it was an issue I caused). They were also more than fair when it came time to check out, charging me very reasonable rates for the damage I did to the carpet. They even send you a card on your birthday and give out christmas gifts!

We lived here for almost a year and it was amazing. If we every move back to Monterey we will be…read moreknocking on their door to stay at Lake Royal again. Most of the apartments are renovated or being renovated. The Management is AMAZING and are there to help and fix any problem as soon as possible. The location is great and is walking distance to several places like downtown, fisherman's wharf and the beach. This apartment complex is very military friendly and close to both DLI and NPS. When it was time to move out, we walked through the apartment together and they never tried to overcharge or get money where they could. They walk through everything and send you a receipt in the end! I definitely recommend Lake Royal Apartments!!!

I don't know if this Apartment complex is currently on here, but TJ if it is correct me and point…read moreme in the right direction!!! I was a tenant for the last 2 years and let me tell you!!!!! This place is AMAZING. It has so many incredible features you would not believe it........... I lived in the "queens spot" upstairs center apt. overlooking the most incredible ocean view of my lifetime. I would have never left if it hadn't have been for my grandmother needing my immediate care and housing....... turns out I regret even buying a house now and wish I were still there. Nonetheless.... Centrally located only 2 blocks from the most amazing rec. trail, downtown, cannary row, shopping, restaurants, aquarium...... clean, great management/maintenance...always friendly and on top of everything. NO COMPLAINTS EVER. I would go back if I could get out of buying this house!!!!!! I would recommend this apt complex to my best of friends and family and my time there will be sincerely remembered as one of the best of my life. (did I mention ocean views ?!) wow! (and great neighbors)

This place is a great place to live. It has a great location next to restaurants, Cannery Row,…read moregrocery stores, and a recreation trail on the coast. Some apartments have views of the ocean and fireplaces. For the price it really can't be beat. The carport and storage is a huge plus as well since we can store things in their that would normally clog up a closet in our apartment. As for Cali B. (below) Welcome to the California coastline. Things get moldy and if you don't know that you soon will. You live a block from the flipping ocean. Get off your high horse, you sound stuck up. And from the looks of it you use yelp only to write bad reviews. I hate those Yelpers! I'm glad you moved out. boom. The apartments are clean, quaint, quiet and the people here are cool as well. I love BBQ'ing on my deck. Never heard a dog bark once. The landlords are extremely attentive and take care of requests ASAP, like a text.... then knock knock. Scary fast. With Happy Girl Kitchen next door how can you go wrong!

Having larger dogs in Monterey makes it impossible to find a decent rental, so I was very lucky to…read morefind Monterey Townhouse. When my roommate and I first went to the office, we were in shock that there were no weight restrictions and the pet deposit price is very reasonable. Kyle and Veronica are wonderful - very responsive, and genuinely care about the well-being of their tenants. Amazing customer service on their part and that makes a huge difference in an apartment complex. Thank you for the great experience living here the past two years!

Beware!!! I moved…read moreinto this apartment complex in August 2024 with high hopes after a promising tour. Unfortunately, that optimism was short-lived. This place has been nothing but a constant source of frustration, and I feel compelled to warn others before they make the same mistake. Let's start with the hidden fees. After paying over $100 in non-refundable application fees, we signed our lease only to discover that we'd also be paying for pest control, sewer, trash, and water--none of which were clearly disclosed upfront. These "additional charges" have averaged $250 a month on top of rent. Last month alone, we were charged $190 just for water--and there are only two people living in our unit. We are extremely conscientious about usage, and we don't even drink the water or use it for ice or coffee because we've seen brown sediment in it multiple times. I've reached out to both the property manager and leasing agent asking how the water and sewer are measured--crickets. No response, which is unfortunately all too common. It takes over a week for them to respond and address any of my concerns, if at all. Meanwhile, the grounds are infested with spiders, slugs, ants, and we had multiple COCKROACH encounters when we first moved in!!! So what are we paying for in "pest control"? That's a mystery. Perhaps the excessive amount of visible rat traps. We're even charged a $6 monthly fee just to compile the bill for these "services." Maintenance has been a disaster. When we first moved in, the thermostat was set to Celsius. Maintenance told us it couldn't be changed--Google proved otherwise. During a so-called "annual inspection," a maintenance tech left a solo cup full of master keys on our doorstep while he worked inside. Anyone walking by could've grabbed access to every unit in the complex. Completely unacceptable. A few months ago, a water main broke during a rainstorm. I called emergency maintenance--they showed up, shrugged, and said they'd "call a plumber tomorrow." Rain was pouring and flooding was imminent. I ended up calling 911 and the fire department had to come out to shut off the water and prevent further damage. Even they were shocked it hadn't already been handled. There's more. A neighbor's door lock malfunctioned. Maintenance replaced it with a used door, in the middle of winter, and didn't even bother to install weather stripping--leaving a 1-inch gap under the door for cold air and pests to flow freely. That was over a month ago, and it's still not fixed. When we moved in, the leasing office was open Monday through Saturday. Now it's only open four days a week. Security patrols that used to come by twice nightly (after a string of car break-ins) were silently discontinued about four months ago--with no notice to residents. The walls are paper thin--we hear everything our neighbors do, and when they use the stairs, it feels like they're stomping through our living room. The windows are ancient single-pane originals from what I can only guess is the 1960s. They sweat constantly, and we've discovered black mold on our clothes, pillows, and window frames. Cold drafts leak in all winter long, and the moisture issues are beyond unacceptable. We inquired with the leasing office in January if there were an option to replace the windows. The informed us that it wouldn't be possible until at least April...and here we are at the end of April with no resolution. Our lease runs until September, and we are counting down the days until we can move. I wouldn't recommend this complex to anyone. It's overpriced, poorly managed, and increasingly unsafe and unsanitary. Do yourself a favor--look elsewhere.

Moved here in 2016, looking for a temporary home until our preferred apartment became available…read more Once we settled in the intangibles overtook the pro's of Preston Park. The park like setting and space all around was huge. The courteous staff in the office and maintenance were awesome. Neighbors were the best part of living here! Also loved the different cultures and festivities!!! We will miss it here!

There is really no perfect house and it does matter how you care for where you live! We have been…read morehere for 14 years. The Team at Bay View Community work hard to make our community a sweet place to live. I have felt safe mostly letting our children ride their bikes, walk to friends house and play kick ball on the green patch by our office. Our little casita here @Bay View community continues to be called home. BVC staff has moved mountains, valleys, and rivers in getting it right. The crew is always respectful and kind. As a resident we have agreed to maintaining the appearance of our yard and making sure we don't keep eye sores. On the flip side, BVC comes to repair any repair request we may have. (bathroom fridge, dishwasher, stove, kitchen disposal etc) The valleys seem to do with the cool, moist weather we're in that contributes to some household cleaning on our part and skeletal repairs on the part of BVC. Overall what beats to living in an affordable home on the greatest meeting of land, sea and sky- the Monterey Peninsula.

Honestly I will miss this place. Great location and for the area really nice apartments. I never…read morehad an issue here. I had to move due to school but once I am done I do plan on going back to the area and I'll be looking here first. They were so nice for apartments. I never had a problem with management will either. He was always chill with me. It's just like anything else don't break the rules and you should be left alone. I even lived next to the guy haha and he never gave me shit.. I even stayed up late usually but I was mainly quiet like you should be to respect your fellow tenants.. anyways I loved the area. I recommend it

We went to stop by to inquire about availability, and manager was very rude right off the bat. We…read moreparked in the parking spot that has a sign that clearly says "Future Resident Parking".... and when he saw us park there, he yelled at us saying that it was HIS parking spot. We explained that we did not know and we just read the sign, but he just kept saying "You need to move your car, that's MY parking spot!" So we asked where we could park, and he said "I don't know, somewhere on the street, but not HERE. You need to move your car!" SO RUDE!!! So then we got in our car and left... He could've at least asked us to park on the street nicely. Definitely do not want to deal with that kind of property management attitude.

I was told to hurry and apply because there's a wait list. I paid $50 and nothing. They never…read moreeven ran my application. When asked about it she said, "I'm not chasing you around".

The water gets shut off 2-3 times a month because the place is a dump. I had a sewage back up…read moretwice. Finally, they find a way to rob you of all your deposit money like mobsters. Stay far away. Being by the beach isn't worth this nightmare

We rented here for 3 wonderful years and absolutely loved our stay. The staff was very kind and…read moreeven let me borrow some tools on my move in and move out (so sweet). The staff management and repair men were amazing and were very kind and personable. Our building cohabitants, neighbors, some who became friends, will be, like our sunny south facing balcony garden, dearly missed. The location, price and accommodations exceeded expectations. Pet playground over a kid playground ? Heck yah. Monterey parks, SCUBA diving, beaches, food, wine and music? Yes, thank you! Cheers and arrivederci.

They are completely dishonest. i just gave a reviewed for them, mistakenly, on Monterey Pines…read moreMOTEL. i would just advise people against going there. There will be constant noise from apartment renovations. THEY will NOT tell you before you move in that your neighbors are leaving and that they are going to be drilling, knocking down terraces, etc., right against your wall--they are in a process of demoliishing one apt. after another. Furthermore, they will always find an illegal way to keep your security and probably tack on more expense. They were supposed to change a portion of my carpet--it was in perfect condition. $200, they said, for one stain---Suddenly i have a bill for $1000 PAST my $700 security deposit and by that time i had left CA. They RUINED my credit report with their dishonesty, all because i did not take them to court as i should have at the time. Buyer, beware!!