Excellent customer service and courtesy from start to finish. Gary was our sales man and did…read moreamazing. Tori was hands on with financing and really hunted for a great deal for us. She stepped in when Gary was off to ensure all our questions were answered. No matter how busy they got, they stuck to their word and did everything they said they would. Now, the GM James, by far the best person to communicate with when finishing the deal. He always made sure all questions were answered and he was out in our boat checking to make sure things were taken care of right away. He was very hands on and only a phone call away no matter how big or small our concern was. Definitely the best boat purchase experience we have ever gone through. They have all car dealerships beat in customer service as well!!!!! No matter how "busy" they may have been, every person we dealt with made us feel like we were the number 1 priority. Thanks Inland Boat Center!!!!!! From D and Tiff

Excellent and great company would use again!! Made it so easy for drop off and pickup and super…read moreclean!!!

Haven't gone camping in a while and I'd say this was a pretty nice introduction back to it! We…read morestayed from Friday night to Sunday afternoon and booked 2 campsites and it was pretty spacious for us (for 7 people we could've done with just fine with 1). They have a shower and restrooms which was very nice and convenient: pretty clean when we first arrived but over the course of the weekend one of the toilets got clogged and some people would really take their time in the SINGLE COMMUNAL shower. There's a lake nearby with jet ski rentals a lots of families playing in the water which is really nice. I do agree with the other reviews that people don't really follow the nighttime curfew here. We heard people singing karaoke and being loud. Overall we had a nice experience! Despite the downsides we still had a fun time. I would consider coming back here if I were to go camping again.

The worse nightmare! Subject: Formal Complaint Regarding Management and Conditions at Lake Perris…read moreCampground To: California Department of Parks and Recreation Superintendent John Rowe Inland Empire District Superintendent Kelly Elliott Dear Superintendent Rowe, Superintendent Elliott, and the California Department of Parks and Recreation, I am writing to file a formal complaint regarding my recent experience at Lake Perris Campground. The numerous issues we encountered demonstrate a lack of proper management, poor customer service, and unacceptable campground conditions. Upon our arrival, Joselyn Ortiz, who identified herself as the campground manager, informed us that our campsite reservation had been canceled. We never received any notification of the cancellation by email, phone, or mail. Furthermore, no documentation or proof of a refund or reimbursement was provided. This situation caused unnecessary stress and inconvenience after we had already traveled to the campground. In addition, the campground appeared to be overbooked and poorly managed. Throughout our stay, we experienced the following issues: Campgrounds appeared overcrowded, with campsites placed extremely close together, leaving little to no privacy. Excessive noise from loud parties continued without intervention. Park staff and rangers were not visibly present to enforce campground rules or maintain order. Dogs barked continuously, disturbing campers. Children were left unattended and entered other campers' sites without supervision. Restrooms were dirty and not maintained to an acceptable standard. Trash was scattered along the shoreline and beach areas, creating an unsanitary environment and negatively impacting the natural beauty of the park. Wildlife, including mice, raccoons, and squirrels, repeatedly accessed campers' food due to poor wildlife management. Flying cockroaches were present around the campground. Large numbers of bees were concentrated near the shoreline trees, creating potential safety concerns for visitors, especially those with allergies. These conditions did not meet the standards that visitors should reasonably expect from a California State Park. We paid for a safe, clean, and enjoyable camping experience but instead encountered poor management, inadequate maintenance, and insufficient enforcement of campground regulations.

excellent boat tour with captain Paul for Big Bear lake, We will recommend our family and friends…read moreabout this boat tour..

super boating experience on pontoon boat 130.00 for 1 hour…read moresuper day Issues: Need pennents, flag on pier to ID port Color hanger warehouse from Grey to other color Add helipad for MedEvac use if needed Add diner on site away from main dock Host Jetski rental area Boost bouy size to be visible IE 5 ft min. & color code, white blends into wave action & hides bouy Hoist huge flag etc visible from the Solar Observatory alone can Help To all structures Facing Lakeside only have color/s Compete with other marinas for Biz Poll vendors, staffers, guests

I recently had the pleasure of using Mile High Marine for both maintenance, detail and storage of…read moremy boat, and I can confidently say they've earned a five-star rating! From start to finish, their service was exceptional. The staff was incredibly knowledgeable, friendly, and attentive, taking the time to explain the repairs needed and ensuring everything was done to the highest standard. My boat came back running smoother than ever, with every detail meticulously handled and Alberto is a master detailer. My boat looked like new after an Alberto full detail. Their storage facility is top-notch--clean, secure, and well-maintained, giving me complete peace of mind during the off-season. Pricing was fair and transparent, with no surprises, which I greatly appreciated. Whether you need routine maintenance, major repairs, or reliable storage, Mile High Marine is the place to go. I'll be a loyal customer for years to come--highly recommend!

We have been residents of Lake Arrowhead for over 20 years. A number of years ago we discovered…read moreMile High Marine. We stored our boat with them for years. The indoor storage was only the beginning ! They did a fabulous job for us on engine maintenance for our boat. They did an excellent job for us annually with deep cleaning and season preparation for our boat. Mike and his son Michael , along with their office manager , were easily accessible and could not have been more pleasant to work with. We recently purchased a unique boat from them. The purchase process and the honest representation about our new boat was so impressive. We could not be more pleased about our history of working with Mile High, along with our new boat purchase from them. They are simply a relatable and reliable company to work with.

Loved meeting Captain John, Ben, Dave & Romeo! Captain John had the best stories about the eagles…read moreand made sure my experience at Captain John's Fawn Harbor & Marina was memorable. Liked his kayaks and will back to kayak next time I am in Big Bear. The vibe is mellow & happy just like my Californian spirit :) Thank you Captain John for my wonderful time at your Marina!!

Our paperwork listed one boat, but the guy knowingly gave us a completely different vessel. The one…read morehe gave us was a piece of crap. Cracked upholstery with chunks missing, really old life jackets under the seats, missing speedometer (we estimated it's maximum speed to be about 10 mph), motor making clunking noises every once in a while. An uncovered hole in the boat had a bunch of trash inside it. We wanted to fish but the boat had no white flag so we couldn't. We had a "nice" two hours on the lake because we refused to let the problems ruin our day. When we returned the boat we mentioned our issues. He couldn't have cared less. Barely looked up from his phone. If you rent from them, speak up for yourself before they stick you with this vessel! I have some great photos of all of this stuff but can't figure out how to post them here.

The team at Pleasure Point Marina were all kind and welcoming. The young gentleman who helped us…read moreget situated with our boat was great and offered fun banters as well as helpful insight on current best spots for fishing. The boat they set us up with was top of the line. Looking around, we definitely had one of the newer and nicer rentals on the lake. We went with the standard size pontoon for 4 people and had plenty of room for each person to have their own space to cast off at all times. While our luck with fishing was limited, we had a great time out on the water in our comfortable boat.

We rented a pontoon boat and what we got exceeded expectations. The boat was nearly new, 2025, and…read morehad been kept in perfect condition. The staff was quite helpful and answered all of our questions. We absolutely loved our day and would recommend the highly. We will do it again if we are ever in Big Bear again.

Rented a pontoon boat on 7/14/26. Not sure of the actual name, but it had a 155 hp motor. 2nd…read morenewest in the fleet. Boat was absolutely SPOTLESS upon boarding! I've never seen a such a clean boat for rent. No tears. No stains. Everything worked. Just wow! Pre-drive instructions were great. Don't remember his name. Nice guy! Upon docking, Ben boarded and drove us around the dock. Talk about an awesome person! Cordial. Nice. Etc. Side note: He's aiming for Stanford. One bright kid! Mia at the desk was super nice. They take pictures of the boat before hand. That's probably why it's so clean. We've rented boats from many places. Best by far.

After payment we discovered that their jet ski area is very limited, no signage displayed at…read moreoffice. Declined the usage for that reason before even touching the jet skis 2 minutes later, but office initially gave us a very hard time about a refund. Office lady finally relented and was pleasant but other staff was unnecessarily hostile and belligerent. Who needs that? FYI expect to pay $20 parking.

Josh was amazing and accommodating for our last minute charter. He made the whole experience so…read moregreat for my three sons, their friend, my husband and myself. All around a wonderful experience and we are so grateful for such a great time!

Holloway's Marina and RV Park has long been our family's number one choice when it comes to easy…read moregoing and fun pontoon boat renting in Big Bear. Not only are they the most affordable option, they offer pet friendly pontoons. Our favorite to reserve is their standard 6 person pontoon boat. For a one hour rental, it is $95 plus $20 for fuel. One hour on the lake will go quickly though, so I definitely recommend renting for a 2 hour minimum- especially if you wish to do some fishing. A one hour rental I'd recommend perhaps for a quick sightseeing drive lunch around the lake (food and drink is permitted onboard). Either way, Holloway's Marina is our recommended go-to for a fun, affordable, pontoon boat rental on the beautiful Big Bear Lake.