The only good part of our experience buying a car here was Todd he was a great salesman and we…read moreenjoyed his service but Damen Wright was very rude, condescending and aggressive when I tried to step out and make a phone call during the signing and ruined the whole experience of it all it almost felt hostile, I wanted to just leave and not give my money to this place because of it that is not the way to talk to a customer let alone a person

Bought a 2023 Nissan Frontier Midnight Edition slightly used from this dealer. Bought the extended…read morewarranty with no time limit and up to 100,000 miles. I bought a truck but what I got was a great dealership. I took my truck in for it's first oil change and tire rotation, and I'm very particular. I asked them to use a torque wrench on the oil plug and not an impact wrench. Not only did they use the torque wrench I asked them to they showed me the specs it was tightened to!!! ( I got to watch them work on my truck.) Every question I've had, along the way, has been answered promptly. I would highly recommend this dealership for any purchase, maintenance, or repair.

Purchased a used pickup from Watermark Ford yesterday. It was the quickest vehicle purchase I've…read moreever made. My salesman, Drake Allen was very knowledgeable about the vehicle and the "Forever Warranty". I had done some research on both my trade-in and vehicle I wanted to purchase. After dickering for a short time, and him making a couple trips to his manager to discuss my offers, we reached a deal that I believe suited both parties. Then I met with Jon, the finance guy. He quickly found me the best available finance rate, beating my own bank. Even though there's tons of documents to be signed, Jon moved quickly through them, taking enough time to make sure I knew what a was signing. If their service, after the sale, is just as good, I'll be really happy. If not, I'll be sure to let you know.

They were rude to me and my husband, we went with documentation of our certified ford motor…read morewarranty and they kept looking at the itemized statement from our first motor installment (which was a rebuilt jasper) and insisted it wasn't a ford motor without even opening the hood or reviewing the certificate from ford. They also said we would be responsible for labor charges over the warranty agreement which is not legal according to The Illinois Motor Vehicle Franchise Act (codified as 815 ILCS 710/6).

Like so many hit a deer damage to front fender and side of the bed of my pick up truck, Don's Auto…read moreBody done an excellent job of fixing my pick up, I dare anyone to look at it and tell me where it was repaired. Lori and Kent are among the nicest people I have ever dealt with highly recommend Dons Auto Body Murphysboro, IL.

Excellent customer service.. Excellent work they do..My husband and I have been going to Dons for…read moremany years and will not go anywhere else

Quick service. Very friendly staff. Recommend! Thank you for taking care of us in the middle of our…read moreroad trip.

Poor treatment by owner my sil bought a car from him my sil in hospital undergoing surgery right…read morenow. He bought car from them it was to be moved off lot by Monday he gave me one more day and if not gone will tow it to impound lot. I told him couldn't he work with us and said no said lot was for paying customers. My sil is a paying customer. I told him he could be nicer and he laughed at me. So much for small town kindness.

Took my newly acquired car to PM this morning for transmission work. The Service Writer, Tony was…read morevery personable and kept me updated throughout the day. However, as soon as I was dropped off to pickup my car, I noticed a sizable scratch and scraped area on the lower, right front fender. I know it wasn't there before because I'd just waxed the car couple days before taking it to the shop. I immediately went inside and told Tony about. He came out and looked for himself. He said it couldn't have happened there because nobody told him about it. He called a Tech over and asked him about it. He denied hitting anything. Of course nobody reported it. It's human nature. I'm sure they were hoping I wouldn't notice it. I went ahead and paid them nearly $600.00 for the work they performed. It was a real kick in the teeth to spend that much money only to find they damaged my vehicle. They made no offer to make it right. I didn't even get an apology. I told them I would never patronize them again, and that I was going to review them on Yelp. They didn't seem concerned. My advice, if you do take your car there, take pictures of the entire car. In my opinion, someone there is a liar.

Be very cautious if you select this business.i learned the hard way by my own fault. I trusted PMR…read morefor several years at the end of my patronage in August 2025 . In November 2025 I in writing brought forth a pricing concern overcharge from August that was blatant and confirmed. Overall they gave in to a minimal 100.00 payment to me on a 1440.75 total service bill (payment was taken by me ) to resolve my situation Thank you

Awesome experience! I had a bad coolant leak. They got me in and back on the road the next day…read more Honest, dependable, experienced!! I won't go anywhere else from now on!

I will say the guy showed up very quickly today to come save me and I appreciated that so much as I…read morehad to be at work very soon after that. However, I drive manual and my car is a little bit lower than stock height as well. I knew it would scrape slightly, but the guy seemed to not know how to operate my vehicle as it scraped extensively to the point my muffler is now pointing to the sky at a 45 degree angle. He didn't care to even acknowledge that he did that. I have had this car towed quite a few times when I end up stranded and I have never encountered something like today. Thank god I recorded the whole thing until we took off. Would recommend unless you have to use th

Straight shooter. Reliable. Went above and beyond on his day off to handle my grim situation of…read morehaving my vehicle break down 600 miles away from home.

They're upfront with your pricing and repairs , I highly recommend Graham's for your auto repairs.read more

Very friendly and honest folks. They won't try to sell you anything you don't need, and they're…read morealways upfront and responsive. It's hard to find a shop this trustworthy--highly recommend!