One of the best of best doctor in the field of ENT. I have…read morenever met a doctor with this level of experience in my life. I've been to many ENT clinics over many years, but it's truly rare to find someone who is not only highly skilled but also genuinely caring. I've struggled for years with allergies, asthma, a deviated septum, and chronic sinus issues. Dr. Egan performed my surgery, and the results have been amazing. This was my first surgery, and I was honestly surprised by how little pain I experienced afterward. Even my family is more excited and relieved than I am because of how smoothly everything went. what really stood out to me was how kind and compassionate he is - he treats his patients with such warmth, alomost like family. In 39 years, I've never met a doctor like him. I highly recommend Dr. Egan without hesitation. Meeting him and having my surgery done by him has been of the best decisions I've made in 2026.

Dr. Egan and staff are A-OK! I've seen other ENT's in the past but I'd say that I've had the best…read moreexperience with Dr. Egan. He's personable, well mannered, and has helped me through my sinus problems. I'm still work in progress but after seeing him for 4 months, I feel confident in his knowledge, skills, and abilities. Who am I to judge his skills since I'm not a doctor but his diagnosis and treatments (including a surgery) have been spot on thus far. I'm starting to feel liberated from my allergies and its symptoms. I wouldn't hesitate recommending Dr. Egan to any of my family or friends!

This place couldn't seem to care less about patients. They don't answer their phones. It took me a…read moreweek to make an appointment. Then, they canceled this appointment weeks later--and won't return my call to reschedule. In all, I've wasted more than a month trying to seek care through here. If your condition in as all time sensitive, I strongly suggest going elsewhere.

I called to have two hearing aids I already own checked for accuracy, cleaned and adjusted if…read morenecessary. It involves a simple calibration they call "real ear measurement" and it is industry standard for hearing aids. Everyone who is reputable does it. The place where I bought the hearing aids sold out and is not returning calls. A sign of the hearing aid business I guess, and the reason for the terrible rip off the consumer reputation most of them have earned. I was informed that because I didnt buy the hearing aids there they would not provide me the service I was happy to pay for. They wanted to sell me a new pair for $7,000. The typical service I described should cost about $400.00. No wonder they get 2 stars. This is a money grubbing outfit. I would avoid them in favor of a business who actually cares abut helping patients with hearing loss as compared to overcharging it's uninformed customers. Shame on them.

Strictly medical consultation and treatment…read more Dr Thompson is expert, calm, and patient; devised a treatment plan that was very effective and successful. Office staff are polite and respectful. Top ratings

A few years ago I scheduled an appointment with Valerie Beacham to test my hearing loss. I had…read moreobviously selected the right person and the right office. Valerie is extremely knowledgeable and professional and I have been very happy with the hearing aids Valerie prescribed for me. This year both my parents needed hearing aids as well so I brought them both to Valerie. I will note that having the audiology as a part of an ENT office is invaluable especially for my parents who needed ear checkups as well as hearing evaluations. The office was so professional and lovely and honestly the hearing aids have been life changing for both my parents. I highly recommend Valerie and this office.

I first met with Dr Barr of this group practice in 1990. I had been ill for over a year, had a…read morevariety of biopsies, two root canals, thyroid scan, whole body scan, all to discover why I had a lump behind my ear. I had no working diagnosis, only a vague reference to having Epstein Barr syndrome. I had been to an event where someone mentioned that the local expert on Epstein-Barr was Dr. Barr. So I booked an appointment. Within 2 minutes of looking over my binder of biopsies etc, he said, "you don't fit the profile of patients I see with this syndrome, but be prepared to hear that it is serious when we do get a diagnosis." He pointed to one of the biopsies where it said something like "it is not ... hodgkins lymphoma, but we cannot rule out ....xxx...however unlikely it seems" Within a week, I was scheduled for a biopsy of the lump behind my ear and within two weeks, I got the dreadful news. A week later I started chemo and have obviously defied the odds to write this review. Dr. Barr has since retired, but I continued to see other doctors in this ENT practice. I've found all of them to be excellent physicians. The support surrounding the practice is outstanding. They know insurance plans. You are seen at your appointed time. I can usually be seen for acute conditions such as sinusitis the same day; if not at the Chain Bridge location, then at the K-Street location.

While the doctors indeed seem knowledgeable, friendly, and efficient, the time management and…read morebilling are definitely below the standard. Last time my appt was delayed by around an hour, so that I had to reschedule after spending time driving and waiting. It is common to bill one visit (exam and hearing test) as multiple visits, and the patient ends up with paying double the copay for one visit. Such double copay happened to me in 2018 and 2020; I spent hours on the phone trying to process it correctly through the insurance.

If I were just rating Dr. Nathan, the score would be higher. The back office support staff is…read morebeyond awful. They let insurance authorizations sit around rather than completing them promptly. When taken to task, they lie and deny receiving the forms. The result is that while Dr. Nathan gives good care advice, it ends up being delayed or not happening at all.

what a worst customer service, I called to have a appointment around 4:04 pm ,to day 08/11/25 the…read morewomen she pick up the phone and ask me to hold and when she come up she tack all the information and ask me to hold again ,I said ok, after 10m,another women pick up the phone and ask me what do you need, I told her all the story and she said well i didn't see any information about you let us start again and ask me my name. What a wasting time. I gave 0/10 customer service.

Jeffrey Liaw, MD Terrible experience. My symptoms were…read morebrushed off, and the visit felt rushed and unprofessional. The doctor showed little interest in investigating my concerns and quickly suggested surgery. I left feeling disrespected and without any real help.

I've been to Metropolitan ENT for various things, including implant of an INSPIRE device for severe…read moresleep apnea (it works very well, and I was very pleased with Dr. Swamy). Most recently, I went to have my hearing checked. I worked with Jessica Mooney, one of the audiologists at the Kingstowne office. She was very knowledgeable, exceedingly patient and personable, and extremely thorough. I was able to "test drive" two different brands of hearing aids, and settled on one of them after conferring with her. She answered all of my questions, and was able to navigate through a few concerns and issues I had. I am very pleased with my experience.

Very patient, questioning what procedure I was looking to get and what would work best for me…read more Been going to him for years. Always very professional and caring that I was pleased with outcome. I have never felt rushed or not heard, (unusual for doctor). He is a real artist in facial procedures. You won't be disappointed if you hire him. Office staff (liz goes the extra mile to fit me in to their schedule.

Love him! Felt a rapport on first visit which is not at all typical in my interactions with…read morephysicians. He listened very carefully to my complaint about snoring concerns. He asked several key questions while examining me which allowed us to make a reasonable association with some signs of acid reflux and he explained the relationship to both concerns Medication he prescribed resulted in improved sleep, nearly eliminated snoring (attested to by my husband)and better digestion of spicy foods within a week. Life is better! Next, convinced my husband to seek him out due to chronic, unresolved ear infection/allergy issues for which he was treated for 2 YEARS by another ENT in area! Dr. Lee provided similar diagnosis but suggested totally different treatment and my husband's ear issues were resolved within 2 weeks. Wow. What a difference the right care can mean.

While I enjoy my primary care doctor here Dr. McCray, the reception staff are unhelpful and rude…read more The first time I went, the receptionist tried to say my insurance was inactive and was struggling to communicate effectively, and this morning, I went back for fasting labs as I was told to (only a week after my appointment) and when I arrived they said - with no apology or even slight care - that they stopped doing labs there on Tuesday. When I asked why that hadn't been communicated to patients who had lab orders in she said verbatim "I don't know what information did or did not go out to patients about this." Clearly since I was there for labs, none did and she couldn't have cared less. She didn't even offer other options until I asked so where can I go and then shoved a list of places in my hand. I reminded her they need information patients if this and left. I went to one of the other locations and ended up having to pay $9 for parking at the lab location.

They charge you $466 to walk in the door. Charge you an extra $20 to ask you if you have any mental…read morehealth issues. And then charge you an extra $35 when they assess if your visit was "complex". I had the most basic issue, and I got all these extra charges. I will not be returning, absolutely ridiculous charging.