I've been coming to see Dr. Mike and the team at Andover Cosmetic Dental Group for several years…read morenow, and they haven't disappointed me yet. Everyone is friendly and professional, with timely service that is gentle and thorough. I consider my dental appointments part of my spa treatments. They're that good!

Confirmed my appointment 1 week before, get all the way there day of and the receptionist cancelled…read moremy appointment for no apparent reason days prior and neglected to let me (THE CUSTOMER) know. They were unable to reschedule me till SEPTEMBER or provide any reason or context as to why the appointment was cancelled in the first place. Very disappointed in the desk service.

Stay away from this one the quality of care was fine The…read moreoffice staff blames corporate for any mistake they make, and they do not correct their mistakes they just give you a another threatening bill that will double the next time you get the same bill with the same mistakes time after time and they tell you it's not their fault it's corporate and they will not change their policy, even though you've proven to them that your insurance will cover the bill Evidently corporate and the office staff in Chelmsford run their office very silly - (never again) stay away from this one

Run the other way. The dentist is fine. The billing is either fraudulent or incompetent. billed my…read moreinsurance company wrong then chased me around for payment I never owed and nobody at the office could sort it out. Do yourself a favor and go somewhere else.

Best dentist I've ever had. I've been going here for over a decade. Dr. Mathew's is exceptionally…read moreskilled at what he does. His staff has always been wonderful. He@is great personality and relationship with his staff adds to the overall office vibe. More recently I had veneers done and am very pleased. Huge improvement to my smile but also still looks like me. Highly recommend Dr. Mathews and his staff.

I've had the absolute pleasure of completing a total dental restoration project in the care of the…read morewonderful Dr. Paul Mathew and his incredible team at Artisan Dentistry. I don't even know where to begin, but let me tell you--I hadn't pursued dental care since my late teens (I'm now in my mid-50s) due to a crippling dental fear that made me endure pain rather than visit a provider. At my wit's end, I searched for a dental office that could accommodate my phobia. I happened upon Artisan Dentistry and booked my consultation. I was visibly shaking and dizzy (literally!) with fear as I made my way to his practice and chair. (The office is beautifully and calmly decorated, and his staff is wonderfully trained to deal with us "chickens.") Dr. Mathew immediately greeted me warmly and asked me to talk about myself and my history. He has wonderful bedside manner and is quite gregarious--he genuinely enjoys a good chat. We just talked for about half an hour to an hour, and together we decided to take some careful steps forward. I asked about full sedation, and he was completely open to it and any options I wanted to pursue. I could call the shots at any time and switch sedation plans. He gently suggested that I start with a few teeth cleaning sessions using topical anesthetics and Novocain as needed, guaranteeing that I wouldn't feel anything. I went in for my cleanings, and it was exactly as he described--I didn't feel a thing! Here was the turning point: I asked him point-blank, "So I had some Novocain during my cleanings--is that what you would use if we didn't do sedation dentistry?" "Yes," he said, "the same type of pain management for each part of your mouth that I work on." I said, "You know what? Let's try it." That decision changed everything! For all the massive work that was done, I wasn't sedated in any way! Let me tell you, I've had major work done, and his priority was always pain management. Dr. Mathew literally changed my life by showing me "here is what a medical professional can be." Since being under his care, I no longer fear having minor medical procedures done in other doctors' offices. It turns out my epic teeth issues were only symptoms of the real problem: my fear of dentists (and medical professionals), the perceived loss of control, and procedures that were unknown to me. Yes, Dr. Mathew is at the top of his technical dental game--this is obvious (he loves to talk about the many seminars and practicals he still attends and the new things he's learned)--but for me? His ability to help people like me overcome life-long fear-based obstacles. He removed (extracted, lol?) my fundamental fear. I can't say it any clearer than that. He has done nothing short of changing my life. Oh, and as for my new dental work? The best compliment I get is how nice my teeth look and that I must be hawkish about brushing. They look completely natural, which has changed my face and definitely my smile. And as for being hawkish about brushing? Ha--well, I am now! Thank you, Dr. Mathew and Jaime. You have a friend for life. With all my love and gratitude--CK

Had such a great experience at Northern Star Dentist office today! Got my teeth whitened and the…read morewhole process was smooth and easy thanks to the amazing staff. Huge shoutout to Jillian, Pariss, Helena, and Laureen for being so friendly, professional, and helpful throughout. Truly the best office team around!

Many RED flags about this office. The first is signing a WAIVER, so they are not at fault if…read moresomething goes terribly wrong. They ignore any documented outside infections that may involve the gums or teeth. Altered imaging, which is highly illegal! I have imaging from other recent dentists that prove otherwise and documented as UNDETERMINED to investigate by a proper qualified specialist such as a root tip infection which there was not. They are likely to push a root canal and crown done by their specialists. I also noticed that during a cleaning that tiny parts of tooth were missing in between filings as they were there before they started. I have proof. This is likely to start a future infection such as a treament like a root canal or fillling. They use a vibrating tool that's more like an ingraving machine you would use to etch writing on a metal tool like a wrench. The pieces I picked up off my tongue were clear and not yellow or white which would indicate tarter build up and noticed pieces missing between my filling on one tooth, which was always there for years, noticing it with my tounge and it was sharp too. DO NOT USE THIS TOOL FOR CLEANING! It likely damages the enemal and creates cavities! Yes, it's effective to remove tartar build-up but can do much more damage than a pick and rotary toothbrush. This is often witnessed by others who have treatment with this tool. Avoid it in other places, too. If they can't answer you, then walk away and note it in a review. To sum up, this practice has offered me root canals for unesesary work were the teeth dont hurt, there is no visible infection on the gums teeth or even recent or current history when in comparison. You get a different dentist every time and have no idea what the last practitioner did. They likely deform good teeth for profit! There is much more I did not mention here when compared to other dental practices that were current and I've had over the years, so please use your own caution judgments and inform yourself everything about a practice before making clear judgments. I have also noticed a reduction in patents in the waiting area and ease of getting a much sooner appointment within a days, not weeks or months time which is an indicator of a mass of clients leaving to go elsewhere since about 2021 or so. They are not all honest, so choose your dentist carefully.

Excellent experience all around. Got me in on short notice. Staff and Dr Healy great.read more

A root canal is not necessarily the first experience one wants with a new dentist. But, that is…read morewhat happened when I went to Dr. Healey for a toothache. First, his office is very professional and clean. His staff is helpful and kind - this is truly a"no judgment" zone! Dr. Healey took the time to examine my issue and give me the options. The oral conscious sedation gave me the best possible experience. I would recommend this office to anyone needing dental care. I found a new dentist!

Dr. Nahata is my dentist and he is the most thorough dentist I have ever been to. I am in the early…read morestages of a full oral restoration and had a cleaning yesterday with Mary Ellen. We immediately bonded over dogs! One of my temporary crowns is a bridge and it was coming off occasionally. The teeth in that area were very sensitive and Mary Ellen was very careful not to cause me pain, and she advised me on some dental habits I could use to ensure my teeth and gums stay healthy. Dr. Devany (?spelling) and Mel (?) came in to recement my temporary and they were kind, funny, and caring. While going to the dentist is certainly not my favorite activity, everyone who works there is extremely knowledgeable and compassionate. Plus they all love dogs! What could be better?

It was my first time going to this office and I was impressed right away. Main Street in Tewksbury…read morehas like 5-10 dental offices on it, and each time I passed on that looked a little shabby or worse for ware, I thought "I hope the one I'm going to is nicer", and I was correct. The receptionists were all friendly and helpful, the exterior and interior of the building were well kept and professional. I could tell the building was new, and I also appreciated all the extra sanitary steps they took due to Covid. I would definitely recommend it to anyone in the area. Price wise, it's a bit on the high end, but it makes sense when you see the quality of the office and technology.

Really? curious to know which "better" dental care that bad reviewer found. Cuz Landmark is top…read morenotch. Superhuman? No. But the comfort is real !

I have been a patient for at least four years. But recently I switched insurance and informed this…read moreoffice two days prior to my cleaning appointment. Not only they failed to notify me of an out-of-network plan, they continued with my cleaning without mentioning insurance would not pay. Furthermore, the female hygienist was extremely short and rude. Having a bad day, clearly not my fault. Lastly, I received an invoice for services I never asked for. It was just a cleaning but they decided to add more to it. I tried to be civil with billing rep Bryanna, but she too had an attitude and continued to speak over me. Clearly they knew they screwed up. Unprofessional, rude, and outright shady business on failure to notify me of out-of-network insurance. I'm glad I found a better Dental service nearby.

After six decades of moving around and switching dentists for one reason or another, I finally…read morefound a dental practice I am 100% happy with. Everyone there -- from front desk folks to hygienists to oral surgeons -- are kind and professional and great communicators. My dentist is Dr. Morin Montazeri, and I've also seen Dr. Ralph Lewis. Both are excellent. Dr. Chao-Min Lee, endodontist, is the best. The fact that she's done two root canals for me and I still like her is saying a lot. :-) Billing practices, appointment reminders--everything handled well. Dawn at the front desk is awesome.

I went to the Lawrence office to take advantage of their new patient offer. I didn't expect a…read morevery good cleaning for such s good price but I am currently without dental insurance so I took a chance on this place. The hygienist did a great job and I will be going back regularly from now on.