We rented a Jeep last week for our Vieques honeymoon from Maritza's, and we had quite the story. We hadn't brought a credit card with us, and without the security of a credit card, Maritza's requires that they put a $500 security deposit hold on your debit card or through cash. This makes sense, of course, but we were unaware of this policy. (Not sure which side the miscommunication was on; my husband had been conducting the business whit Maritza's while we were still in the States, but no matter.) We were very distressed because that $500 was going to be our food money. We ended up having a stranger, Colleen, the lady who helped us with our casa, put the $500 deposit on her AMEX, and that's an awesome thing, but I do want to applaud Maritza's for their kindness, understanding, and professionalism through the entire situation. The men there explained the policy to us as many times as we needed to understand what was going on, they sincerely apologized and even called their boss to ask if they could adjust the policy for us. Like I said, the policy was unchangeable, but we were taken care of, and we will definitely be using Maritza's on our next Vieques trip. Highly recommended. Do be SURE you have a credit card with you to avoid the security deposit! read more

We booked our Jeep reservations a few months before we planned to arrive in Vieques assuming it would be somewhat difficult to get a last minute reservation since you NEED a car, and NEED a 4wd to get to most of the beaches. We decided to go with Maritzas per the recommendation of the owner of the house we were renting, and it was the perfect choice. The Jeep was newer, in perfect condition, fun, and cheap. We paid $300 for 4 days, which was by far the cheapest deal on the island. Also, Maritzas offers a pick up and drop off service to and from the airport, free of charge (doesn't hurt to tip the driver, guys). We double checked with them that returning the Jeep full of sand and mud was OK, and it was. It's to be expected I suppose. Also, after driving around for 4 days, using 4wd... it only cost $20 to top off the tank before returning the Jeep. read more

Maritza's was satisfactory for a jeep rental to get us around Vieques island for 3 days. We were not up-charged for anything but the reason I cannot give 5 stars are the potential upcharges for flat tires/other roadside issues. The charges are exorbitant ($20 to patch a flat, $120 if unpatchable) for an already shitty vacation situation. We are fortunate that we did not encounter this but likely would have chosen a different rental company had I known this in advance! read more

We only rented a car for one day. The cost was very reasonable. We looked into scooters but for an extra $10 bucks we decided to rent a jeep from here instead. Best decison we made or else your stuck with the taxi service that can have you waiting for over 40 minutes to get picked up. Also some beaches are very secluded and calling a taxi almost imposible as phone service ia really bad. Make sure you pump gas early as any tourist do the same and there are only two gas stations In Vieques. read more

Maritza's Car Rental - The lobby everyone is really nice here - Car Rental Near Me - Vieques, Puerto Rico

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I would 10/10 recommend this car rental company. They were so helpful and friendly plus they went out of their way to help us. As first time guests to the island the hospitality they demonstrated here was way beyond expected. read more

Got a soft top two door with advance reservation with no problem. Although our inn owner was willing to help us out if Maritzas didn't come pick us up (as that happens when it's backed up), we had no issue. We were even able to drop it off at the airport before our flight. All employees spoke great English. Front desk lady was helpful and suggested leaving nothing in the car and keeping the doors unlocked, so that no thieves break windows looking for tourist loot. No one broke our windows, so guess it worked. The particular car we had a warning sign flashing and a beeping at random intervals. Maritza's reassured us that it's no issue. Well, we didn't get stuck in La Chiva, so we were either lucky or all was fine. No issues on the credit card charge, though I saw a recent review on Trip Advisor that detailed an overcharge, so we'll be checking the activities diligently. One major prop is that cops came to help us out super-fast at one of the two town gas stations when we were getting quite scared of a local posing as an employee. My rudimentary Spanish understood that sketchy guy claimed to be helping us with his "English" to the cop. Afterward, the criminal pretended to leave and come back, but another cop car pulled up. We think that cops recognized the noticeable Maritza's fleet. read more

Definitely a good choice for American car renters on Vieques. Maritza's had a 2012 Jeep available on short notice, was able to pick us up at the W, and got us on our way in a reasonable amount of time. They were super honest while marking up the little sheet of scratches on the car in advance, and giving us credit for a slightly under-full gas tank when we picked it up. Very quick return too. Unfortunately they were not honest about the price when we called for a quote, and it was slightly more expensive when we got the actual reservation confirmation by email a few minutes later (this does not account for taxes--the actual rate was higher). Just a few bucks difference but seemed petty and loses them the chance to be 5 stars in my book, read more

Always Jeep wrangler available/highly recommended soft tops / hard tops better to call to book in advance. They are pretty accommodating and will pick you up and drop you read more

Great price! They had a 2-door jeep available. Provided transportation to and from the airport. Great staff! read more

Before going to Vieques, I read a lot of reviews on all the car rental places on the island, and I ultimately bit the bullet and chose Maritza's. I was worried about some previous negative posts on Yelp and Tripadvisor, but my experience with them was great. I might have been helped by Maritza herself when checking in and checking out, but whoever it was was very competent, friendly and clear on policies. We got a new 4-door Jeep Wrangler, and even though I was oftentimes scared to drive such a big car on the small roads, I managed well enough, and we were told in advance that scrapes on the car (from tree branch scratches) were okay, just don't have dents. That eased my concern quite a bit. I would not hesitate to use Maritza's again in the future. read more

Maritza's is as good as it gets. I hope after reading this review you won't consider renting a car from anyone else in Vieques. My gf and I were in Vieques for a trip in early March and rented one of Maritza's jeeps. We were picked up from the airport in the Company's shuttle and taken to the rental office. The wait was a little longer than we would have liked, but we're operating on island time - things just move a little slower out there. Anyways, we got our jeep and some excellent food recommendations from a wonderful lady named Mira (i think) who was working the front office that day. The jeep was in excellent condition and the recommendations were spot on as well. This is where things get interesting -- two days into the trip I end up losing the keys to the Jeep like an idiot. After calling up Maritza's, someone drove out immediately to give us a replacement key and informed us that if we could somehow find the key we wouldn't have to pay the replacement fee - $300! Unfortunately, we didn't end up finding the key and I reluctantly paid the fee. A full month later, I get a call from Maritza's saying that they have found my key! Apparently I had dropped it in the parking lot of a restaurant we had walked to and someone had turned it in. Not only were they nice enough to call and inform me of this, they reversed the entire $300 fee from my bill! This was one of the nicest gestures of customer service I have ever seen, and I was blown away. I wanted to make sure I wrote this review to spread the word. Maritza's is a first class operation - and they deserve your business! read more

I returned the Jeep to the airport and gave the guy the keys and everything was great... A month later, Maritza's charged me $400. The cost of the original rental was only $150 which I paid in advance. No one at the office could explain what this charge was for and they were very unhelpful with getting a refund. My last hope is that my credit card will refund me the money since I have disputed the charge. I would avoid Maritza's at all costs. read more

I called on 2/3 to make a reservation on 2/27. The lady on the phone would not rent a car to me. She kept repeating, "Everything is booked," until the call ended. It was not an language issue. She was saying that every car was booked forever, until the end of time. read more

DO NOT RENT FROM THEM. First, they charge $70 a day for rentals. WTF? I got my rental in PR for $10 a day. Second, they charge a $25 DIRTY CAR fee when I return my car? It's really dishonest that we were dinged w/ this $25 fee as they never informed us when we first rented the car that driving the car around the island normally would incur an additional fee. Moreover, given that you already charge $70 per day for the vehicle, you should definitely not be charging anything additional for normal wear and tear/normal usage. Continuing my rant... A) It rains on Vieques and B) the roads to the beaches are unpaved. When you combine A and B, you get C. C is muddy puddles and apparently "dirty car." I can't imagine returning a clean car on this island, and I hope after reading this review, you'll think twice about renting from Maritza's. read more

Car was so old and rusted and I got charged $40 for wet seat when I returned the car. I did dry myself every time I came out of the beach. I don't know how to keep the seat completely dry on such a rainy island. I am really happy I intentionally cleaned the mat before return otherwise they would have charge me for sandy interior. Would never try local business in the future. read more

We've rented with Maritza's three times now. They've always been really responsive to phone calls (which is not always typical in Vieques) Promptly pick us up at the airport as soon as we call and courteous staff. This particular time, as we left, our friend forgot her cell phone in the car. We didn't realize until we'd been at the airport for 30 minutes and our flight was nearly ready to depart. We used our phone feature to determine the phone was at Maritza's. We called them and asked them if there was any way they could bring it to the airport for us. One of the women behind the counter must've jumped in the car immediately because it was maybe 5 minutes before she came racing into the airport parking lot literally with only seconds to spare before we had to leave on our flight. We are eternally grateful as everyone knows what a pain it is to deal with a lost cell phone. read more

Very legit. Friendly staff. They picked us up from the W hotel which we heard has issues with their car rental service. Our Jeep was very new and an absolute blast on the dirt roads to the many gorgeous beaches on the island. We gave the car a healthy dose of mud and sand but Maritza's didn't ding us. We were also a little late returning the Jeep but only incurred the quoted price. read more

Great service, highly recommend. Calling is the best way to get hold of them before you come, we. Never got a reply to email. Jeep was in great condition, they brought it to us, and drove us back to town when we returned it. No problems with return. We did clean it out pretty well at the villa to avoid extra charges. You definitely need a jeep on Vieques, so don't hesitate! read more

Used Maritza's based on Hacienda Tamarindo recommendation. Folks were friendly and efficient. Went over the car with you on the way in and out to review any dings and scratches. Expectation is that you bring the car dirty, but not filthy - there is a difference. Easy pickup and drop off at the airport by their friendly staff. read more

We've rented cars from Maritza's twice and had good luck both times. The most recent time, we got a flat tire and they came out to our rental house and popped on a new wheel for no charge or trouble. The staff are super friendly. DEFINITELY book ahead because they run out of cars during the busy times. We were there over Christmas, made our reservation more than 6 months in advance, but they were already out of 4-door jeeps. read more

Great service and reasonable rental prices for a 4x4 rental. They did a great job of explaining their policies and the scenarios in which they charge additional fees. Free airport dropoff, but I'm not sure if they do free airport pickup since we just took a taxi. Nice, clean jeep that was fun for navigating the island, and we were allowed to remove part of the top, which made for great cruising. The gentleman who helped us (Cristofer, maybe?) gave us some great lunch suggestions and safety tips as well. Be careful on the roads in Vieques - many of them have nasty crater sized potholes and there are horses everywhere. read more

Great service, great price (60$/day), jeep worked great. We had a blast driving all over.

We rented for an overnight stay on Vieques. The car was ready when we arrived, clean, and gas tank was full. Picked us up from the airport for free and check in was easy and fast. Unfortunately, my mom had a freak accident on the island and we had to be airlifted. Maritza's allowed me to leave the car at the airport with no extra charge, rather than returning it to their facility, so that I could quickly accompany my mom. I know the car was full of sand because of the chaos of the accident, but they gave me no problem about that either, and no extra charge. They were kind, understanding, and very accommodating. Top notch. read more

I thought I was getting a good deal on a rental jeep until I found out about some hidden costs when the jeep was returned. I was charged $40 for damp seats which I'm sure was rectified by putting the windows down for an hour or so. Vieques is an island where swimming and beach hopping is the number one activity. It's difficult to keep the seats completely dry. However, what bothered me the most was that this rule seemed to be a hidden money maker. There were large signs posted about other extra costs you might incur, like the extra gas costs if the jeep was brought back without a filled tank. But the wet car seat rule was conveniently buried in the small print of the lengthy car rental agreement. Seems like a pretty important rule when you are vacationing on an island. There are plenty other places on the island to rent a jeep. Go with one of them. read more

We rented a car for a day in Vieques and drove only 20 kilometres and got a flat tire. We called the company and waited under sun for an hour. When nobody came we changed the tire by our own in scorching sun and returned the vehicle. We were charged 120 dollars extra for the flat tire. I paid the full price of a tire replacement for driving 20 kms. The car was 28k miles old car. They didn't bother to check the car before giving it to their customers, not sure how a car in good condition gets a non repairable flat tire within 20 kms read more

Used this company based on my hotel's referral - turned out to be a very smooth, convenient experience. We rented a red 4 door Jeep Wrangler. The car was in pristine and clean condition when we got it, it was ready when we arrived. We went by Ferry - and they gave us a complimentary pickup from the ferry terminal. The agent explained the rules very clearly, did not try to to threaten us into buying insurance like all the biggies tend to do, and thoroughly inspected the vehicle and noted even minor scratches. Also gave us a map and helpful hints about the fuel stations, parking etc. When they realized we'd forgotten to carry our car seat, they even gave us one complimentary. I was wondering where the very light scrapes all along the sides of the hard top came from. Found out later when I went to Navio beach - it is practically off-road with trees growing from both sides that you punch a hole through. The car performed very well - not a single squeak in all that off-roading. You NEED a Wrangler to get to some of these places. Return was also very smooth - no questions asked, and they gave us a drop to the terminal as well. read more

Straight up legit. Cars are in good condition, radios and a/c work, staff is friendly. Not that you should need a/c on this beautiful island... read more

excellent professional service. I was in and out of the rental office in no time. no attitude, just smiles!!

Rented a 2-door Jeep and locked the keys in the car at the hotel. Maritza's sent someone out with a key within 20 minutes, no charge. Saved the day, thanks! read more

Went to Vieques for a two day trip and needed a rental car on the island. We had already rented a car on the mainland but were unable to bring it on the ferry. Called Maritza's after the other rental places didn't have availability. It's a bit far from the ferry so you'll have to take a cab ($5 ride from ferry) or they might send a van to pick you up. We got a 2017 4-door jeep. Everything went well until we returned the vehicle at the end. Long story short, they charged us $200 for a pre-existing dent in the front bumper and $300 for a pre-existing crack in the windshield. The dent was already in the front bumper - I had it marked on my damage sheet that I filled out before we left the lot the first day. I even saw the woman mark it on her sheet, but then she tried to argue that she marked a "scratch" not the dent. There was no scratch, just the dent. Ironically all the other Jeeps had the same dent on the front bumper in the exact same place - makes me wonder if they charge everyone for this "dent." That was the only damage she mentioned and charged our credit card (without authorization) for $200. 2 days later I get an email saying that they also found a cracked windshield (which was never mentioned at check-out). Found that they charged our credit card an additional $300 without authorization. They said they have "pictures" of the jeep before we rented it showing no damage, but have yet to show us these "pictures." They only sent pictures of the jeep post return. I'm currently disputing both charges with my CC company. Moral of the story - don't rent from them unless you enjoy paying for damage you didn't cause. I think it's a scam where they charge everyone for pre-existing damage. Even if you have the damage marked on your sheet when you pick it up, they'll still dispute it with you. read more

Car's were nice, but the service can be improved. When we were on our way back to the airport to make our flight, the driver stopes as he saw another customer entering the shop. When I asked to get dropped off so I would not have to wait any longer - he said "I have to learn to wait" ... So much for customer service read more

I can't say enough nice things about Maritza's Car Rental. We were in Vieques for only one day, and they were willing to rent us a jeep, while every other car rental company was telling us that there was a two day minimum. When we arrived at the airport, we called them and they sent a clearly marked shuttle in a timely fashion. We were brought to their office and a beautiful silver jeep was waiting for us in the front as we pulled up. We were thrilled. We enjoyed our day driving around to various places on the island. The next morning our flight departed very early, before their office opened. They gave us specific instructions about leaving the jeep in the parking lot of the airport. Super accommodating, highly recommended! read more

Quick and friendly service. Shuttle was sent down to the ferry for pickup and staff did there best to handle a van full of renters. I was in the Jeep in 10 mins. We got the runt of the litter with our Jeep (not one of the new shinny ones), but later a was glad due to the drives. Playa Grande jungle scratched the thing up pretty good. Insurance was not pushed. I provided my insurance papers from the states. Return was fast and no new scratches were looked for, Back to the ferry in no time. read more

Had a wonderful time on Vieques, they offered courtesy shuttles and all the stuff are very friendly.

Good prices and friendly staff. They picked us up from our hotel (The W) and got us into a late model (2010) Jeep, exactly as I had reserved. I normally reserve strong feelings for food reviews, but they were fucking cool so give them your business and avoid the other guys with their crappy run down wanna-be SUV's! read more

We rented a 2 door jeep from Maritza's Car rental and were extremely pleased with our entire experience. Not only was the Jeep so much fun (and a must-have if you will drive around exploring the beautiful beaches all over Vieques) but we were provided with outstanding customer service! The guy who picked us up at the hotel was so friendly and told us about beaches, Gabriela who helped us with the Jeep was fantastic! She was so sweet and even gave me her hair elastic (which sounds liked no big deal lol except its very hot in PR and tying your hair up feels great :) I highly recommend this business, they made the whole Vieques experience that much more great because it was such a smooth process doing business with them! They even got us to the ferry in the knick of time when we decided last minute to take an earlier ferry home... a driver was about to leave when we arrived but was nice enough to wait while we returned the car. We would definitely choose them again. Thank you Maritza's Car rental! read more

their phones did not work so we stopped in and they have tons of cars when you think no one has any. Clean, reliable and fast service. They even bring you back to the airport for free read more

Maritza is courteous, kind, and very knowledgeable about the island. She gave us some tips (hey, don't go to the Bio Bay tonight because you're not going to see anything) and the car worked great. No complaints. The pick-up from the ferry was very convenient. This place provides a great service even though all of the jeeps stick out like a sore thumb (TOURISTS!) on the island. :P read more

We understood we will pick up the car at t he airport (we flew in) but at the desk we were told we need to take a taxi to go to main office. by that time there was no taxi in sight, all left (it is a very small airport, the taxi will come only when the plane is coming in). Only after about an hour, they send a van to drive us to the main office. By then, we wasted almost 2 hours. On the way back is same procedure, we had to drop it off at the main office and be driven to the airport. Make sure before where is the pickup location!!! read more

We rented a Jeep for one day/night. They picked us up at our hotel (Malecon House). The Jeep seemed brand new and was exactly what we needed for our stay! After we dropped it off, the staff at Maritza's drove us to the ferry dock. Them picking us up and dropping us off was extremely convenient. If I ever make it back to Vieques I will definitely use them again. read more