I read the reviews with a sigh. Did you ever think that just maybe you were the problem, and not…read morethe Dr. or office staff? As for me I have been a patient of Dr. Eric Lee for over 20 years. I would not trade him for anything. Fast efficient, curious and above all a professional willing to go that extra mile for a patient. Now I wish to discuss the office staff. Unsung heroes trying hard to keep everyone happy. I cannot walk very well, but Rebecca on the first floor is my special Angel who goes to great lengths to simply hold a door open for me. No not only the office door but in the cold weather we have endured, she is right there making sure that my travels are kept safe. Thank you Rebecca from an old man, thank you. The second floor is next. Jessica that can handle a needle like a surgeon handling a scalpel. Kind and gentle and a person that feeds me when I feel hungry. A real human being in every sense of the word. Thank you Jessica, thank you so very much. And a special thank you to all of the kind and caring Doctors' and staff of the Inland Rheumatology Medical Group. Ron

I called and called and called. Tried to schedule an appointment for the last two weeks. I've…read morecalled about a dozen or so times. They don't answer the phone and it's outsourced to an answering service that simply takes a message. I spoke with jasmine and she promised to call me back in two hours, that was over a week ago. I spoke with Amber and she asked me to email my bloodwork, which I did. I spoke to the office manager that was unsympathetic and brushed me off stating that they're "super busy". I don't remember the name of the last person I spoke with but she said she would get in touch with Amber for my bloodwork. They said it would take 5-7 business days to schedule an appointment for a new patient. I gave up, I still haven't heard back from them. This is a huge red flag on what it would be like to be a patient here. I called a different place today and they scheduled me an appointment right then and there. Inland rheumatology needs to work better on how they treat patients. I wish I had looked at the bad reviews before even attempting to schedule.

From the moment I walked into IRCT. I knew I was in good hands. The front desk staff were warm,…read moreprofessional, and efficient. Carlos the study coordinator took the time to listen carefully to my concerns, explain every step of the process, and made sure I felt comfortable with the treatment plan. This clinic values patient-centered care.

I have been going to Dr Sebai for many years and he REALLY listens when you speak. He makes every…read moreeffort to make your life as active as possible. He understands QUALITY of life matters. His office staff is friendly, helpful and knowledgeable. The wait has never been excessive and I have always been able to reach them quickly & they are prompt and professional. I TRUST Dr Sebai, which is unusual for me, because I know he listens to me and I don't feel he is standing there while his mind is a million miles away and trying to get me out as quickly as possible. I have had Rheumatoid Arthritis since I was in my 30's, I am now 90 and my hands are not all knotted and deformed as I feared they would be, thanks to his excellent care. What is so important to me is that I TRUST him and respect his knowledge and ability.

I hardly ever leave reviews for poor experiences, but in my opinion this was ridiculous. I set up…read morean appointment for the future, and she was taking in new patients. Great. Then I get a call that says I need to reschedule said appointment. Okay. So I call them back and then I'm told that she isn't taking new patients anymore. Mind you I had made the appointment a month before getting this call. Now all of a sudden she's not taking in new patients? That's terrible quality. I understand other people's business, but I need to see a doctor because I'm transitioning out of my pediatric rheumatologist. In order to receive my medication, I needed a new doctor. I wouldn't have even cared about if she was a bad doc, I just needed my medication to be signed off on. It's just ridiculous. Now I got to scramble to find another doctor. Hopefully they will be better than this one.

I'm a new patient,I was just late 10 minutes but the lady in the front desk said 13 minutes,but…read morethere was no patient in the waiting room, No consideration at all.

Dr. Bakole has been so helpful with restoring my husbands health. He had a medical emergency and…read morehad uncontrolled blood pressure. Dr. Bakole was able to through supplements stabilize his blood pressure as well as lower his LDL. We will continue to use Dr Bakole to support my family's health. The office staff was so helpful and responsive. If you are struggling with your health, I highly recommend Dr Bakole

Long lasting grade 2 separation of AC joint during a grappling accident. Over 6 months of no…read moreimprovement, loss of range of motion, as well as freedom at home/ gym life. Fast forward 5 treatments and I am back to grappling/ lifting weights as well as returning to normal function of what I lost at home (carrying groceries, turning steering wheel with left arm, and playing with my pets). Friendly and knowledgeable staff as well as a professional and welcoming clinic. Cannot thank this team enough!

To begin, I would like to clarify that this rating does not apply to everyone in the office…read more However, it does specifically pertain to Dr. Zhang and her receptionist(s). On August 20th, we attended our scheduled appointment. During this visit, we emphasized to both the neurologist and her receptionists the critical importance of having certain medical documents signed and promptly sent to the DMV, as the matter was extremely time-sensitive. As of today, September 26, 2024, at 1:30 PM, the issue has finally been resolved. However, it took a total of one month and six days for the office to complete the medical clearance for my wife and submit the required documents to the DMV. Throughout this process, we were told on four separate occasions that the documents had been faxed to two different numbers, and twice that they were sent via email. Unfortunately, none of these attempts were successful. Ultimately, it took a formal complaint to upper management and an email sent from my own account to finally get the documents delivered. Additionally, my wife had to physically visit the office in person to request the documents herself before returning home, where I had to step in and send them via email. Q

Not very good bed side manner. Told my daughter it was all in her head. Which was not true. Got…read moreanother doctor. Hear he retired but don't know. He should and not tell kids such things.

Dr. Basa and her staff are amazing! It has been about a year…read moresince i went in for a hernia repair, and let me tell you i was so scared! This was my first operation and Dr. Basa and her staff were so kind and helpful. Everyone was trying to cheer me up before surgery! Dr. Basa and her staff schedualed me quickly, and they were all very professional and efficient! Like i said it has been about a year and i haven't had any problems with my insitions, or my hernias returning and i feel wonderful. I would give 100 stars if i could. Thank you Dr. Basa and staff, you all were amazing!

My story is long. She performed multiple life saving procedures on me in an emergency situation…read moreover several days. She was integral part of keeping me alive. One year later she performed a colostomy reversal and hernia repair while 8-9 months pregnant and didn't miss a beat. I am alive and whole. Dr. Basa is a great surgeon with a bright future.

I had only seen Dr. Hou once at his office. He listened closely and he order labs. Then, I had a…read morefollow up telemed appointment, he was very kind, compassionate and decisive. After being very sick and in pain for over 10 years and seeing a multitude of physicians, Dr. Hou ordered a lab no other doctor ever had. It is positive. A very important piece of my complex medical struggle. I need a multi specialty approach. He has referred me to Mayo Clinic. It was a challenge to get the referral just right as Mayo is very particular. With the help of Lucy, Martha and of course Dr. Hou the job got done. Thank you ladies. Dr. Hou is a man who thinks outside the box and cares. He did a lab that many neurologists should have done years ago. My brief encounters with him and his staff were great. Highly recommend.