Christine helped us quickly find several strong retail options that matched our business needs and…read morebudget. The process was smooth, efficient, and well organized. Highly recommend for anyone looking for retail or commercial space in New York City.

I worked with Dynah Reyes-Kent to find an apartment on the Upper West Side due to my apartment…read moregoing thru a major renovation. I found Dynah to be extremely knowledgeable about the market , friendly, considerate, and professional. She was able to find me a great apartment in a great area - at a very fair price. I would highly recommend Dynah to anyone looking to work with a real estate agent on the UWS or pretty much anywhere in Manhattan. Very Satisfied Customer!

I contacted Orli Shalom about a rental. She gave me a time to see it and said I would be one of…read more two people for that appointment. The morning of the appointment I confirmed by text as I was embarking on transit. I arrived on time to find Orli was not there, but someone named Missy was extremely rude and announced that there were four well qualified applicants already and there was no point in her showing me the rental. Instead of apologizing she scolded me for not being in contact with Orli since the day before. I told her I'd confirmed with her by text and no one told me the apartment was rented. No apology or acknowledgement that they had screwed up -- just attitude from Missy. Orli was nowhere to be found. Then Missy had the nerve to suggest she would try to find me something else, as if I'd want to work with her after that.

Natalia was truly a fantastic real estate broker who helped me get a lease in a wonderful Brooklyn…read moreapartment. Super kind, responsive and communicative. I bombarded her with questions and she responded to each one of them. She also got me in contact with one of the tenants of the building so I could talk with her, which made me feel more confident about signing the lease. I would definitely work with her in the future!

Working with Natalia was truly a positive experience. I'm a transplant from CA looking for an…read moreapartment in NY. She helped me purchase a 1 Bedroom apartment in Brooklyn. She was extremely helpful and knowledgeable, and she was essential in helping me buy my dream apartment. Natalia guided me through the entire process, offering valuable insights, always following up in a timely manner, advising me on the right property, negotiating on my behalf, and ensuring I had a good experience throughout the whole process. Her responsiveness and proactive communication made the entire journey smooth. I highly recommend Natalia to anyone in search of a reliable and knowledgeable real estate agent!

Just recently used this company again to move to a different part of town and they were fantastic…read more Our agent was called Denis and he was knowledgeable and very helpful. They definitely go above and beyond the call of duty.

Cold shoulder from a corporate entity: Some agents from the Houlihan Lawrence chain treat their…read morelocal clients like dirt on their heel. (We sold our home, barn, and 2-acre property in town, which has big Hudson River views, etc., so used the 10516/Cold Spring Office.) We'd avoid Melissa Carlton. This was just our experience---but it was realllly bad. (Another agent ultimately sold it.) Ms. Carlton aggressively sold her services, but once we signed on the dotted line, she couldn't seem to fulfill her most basic duties and promises. She neglected or demeaned us and our property (other agent finally sold the house). She was irresponsible, rude, unethical as per realtors' code, and offered barriers, not skilled professionalism, to us, other agents, and other buyers. We had to take on an agent due to disabled co-owner's hospitalizations and the other co-owner's extensive work travel for a government agency. A family who'd bought from her recommended her. However, w/her office only 1/4 mile away from our home, it just felt like she could not be bothered to make any effort to fix problems when they arose... **She entered our home without calling or knocking WITH HER HUSBAND--while female disabled co-owner was getting dressed! Scary and humiliating. She 'thought' we were gone. (She allowed other unqualified people in without supervising them.) **She or those she was supposed to supervise left multiple doors standing wide open to the forest for us to come home to long after dark and with escaped pets. **She ignored calls in a week when there were multiple offers. **She did not convey messages as her professional duties dictated, to other agents. **She often denigrated our house, which was a high value property with open 4-season views of the Hudson River, consistently saying and putting into the broker sheet that it didn't have "curb appeal" and made mistakes in her company's internal and external publications. Promises to advertise were late/underfulfilled. **Got the square footage totally wrong, making our home appear to be $100 per sq foot more expensive than it was. **Got years built for barn and house wrong (this was historic home and barn) **In these, she either carried on the denigration and/or got numbers completely wrong, to our detriment. We proofread the numbers immediately and she never bothered to get them right **She didn't put up any signage for weeks. The company had decent signs. She told us we would have to wait for new (illegible) ones, and we said no, it's May, pls post. She ignored us. **She didn't get a photographer to our property for weeks, then, only did rainy day photos.We had to supply our own photos of the broad Hudson River view she didn't find important. **The defective For Sale sign with minuscule writing she finally sent over 6 weeks late kept losing its screws and falling down, and she never sent anyone to fix it, so disabled co-owner had to walk painfully to the sign many times and fix, as did the other co-owner. The house sold after 8 months, not by Melissa Carlton. She was loud, sarcastic and deeply unprofessional in her conversations with us. And just for the piece de resistance, everyone we know gets champagne and flowers from them when they get a commission. Not us. Another agent from her firm got buyers, so HL still received a giant commission. We'd say go with Pat O Sullivan of Limited Editions, if you can. He brought in buyers who made an offer. We aren't sure what happened to them....But he is decent, local, courteous. I have no other connection to him except in passing and when he brought in local buyers with a great offer. We'd say go local, rather than someone with a big corporate office. HL is almost a monopoly due to aggressive sales tactics, and that seems in this case to have made some of them careless and take homeowners for granted in this highly sought after town and school district. NOTE: The local agent/agency we'd bought our home from 15 years earlier, had retired. We are sorry to have to report this... it really shouldn't happen here. There are other good folk.

Our family has worked with Houlihan Lawrence for generations. We love how they're not only a…read morelocally-grown business but bring all the connections (if not more) of any national or international franchised agency. This office has an exceptionally top notch group of agents who are not only helpful, knowledgeable and professional, but they're area experts who are actively involved in the community (with a passion that shows). Nobody knows the suburbs better. If you're moving to Westchester or nearby, look nowhere else!

Laura was an amazing real estate broker to partner with to sell our home in Scarsdale. We lived in…read morethe community for nearly 25 years and we were really looking for a true professional and someone who could work with us from the beginning to the end. Laura is a very experienced agent. We had her to our home and she came up with many great ideas to make small adjustments that would significantly help in the sales process. This ranged from minor painting, decluttering, as well as removal of certain pieces of furniture that overtook a room. She even recommended an amazing stager in the community, who helped with the process. Laura was on top of everything and really gave us great confidence that she was fully looped into the market, as well as all of the key players with buyers in the area. Importantly, she is well respected in the real estate industry, which made it easy for her to deal with the dozens of different agents that came to see our home with potential buyers. We had many showings and Laura diligently showed our home, always pointing out all of her favorite features to potential buyers. We stayed in close touch during the entire process - and that was one of Laura's best qualities. Always quick to return a call or text and sharing her view. We would highly recommend partnering with Laura Miller (and her great team) to either sell or buy a home. She is extremely knowledgeable about the area and gives her full effort to get you to the finish line. Laura is honest, hard-working and sincere. We would absolutely use her again if we had a home in the area...and we are so thankful to her for doing such a great job selling our home.

We loved working with Laura and her wonderful team. Laura gave us a realistic overview of the…read moremarket and sold the house for above asking with multiple bids in 2 days. Laura and her team made the process seamless and stress free. Laura went above and beyond in helping us to sell our home. I recommend Laura to anyone who needs a real estate professional in Westchester, NY. Nancy M (Edgemont, NY)

My husband and I had the pleasure of working with Todd and his team as first-time home buyers, and…read morethey all did a phenomenal job. We originally discovered Todd through Yelp and decided to give him a call, he was readily available to answer all our questions and get the process started. Once all our paperwork was submitted, he was able to get our preapproval quickly, little did we know we would be on a lock down due to the pandemic shortly after. Fortunately, Todd was understanding and had patience with us during this crazy time. Once things got a little less hectic, we were able to pick back up where we left off. He took the time to explain our loan options on multiple occasions and was ALWAYS available to answer all our questions. Todd put a lot of hard work and dedication into getting us the right loan that worked for us, all while keeping our best interest in mind. He was able to provide us with an FHA option as well as a conventional. We decided on the FHA since it made more financial sense for our situation. We were made aware by our realtor that the process for an FHA loan can take longer than others, but with the dedication of Todd and his team we were cleared for our FHA purchase in only 11 days!!! The seller really wanted to close by a certain date which seemed impossible at first, but Todd pulled through and made it happen. He communicated very well with our realtor and attorney throughout the process, everyone worked great together overall as a team. Being a first time home buyer can be both stressful and scary, we had a million and one questions, we would call the office throughout the day, as the phone would ring on my end I would think to myself "they probably think we are so annoying", but once they answered the phone they were very patient and tentative and made us feel extremely comfortable no matter how many times we had to call them. In conclusion, Todd took a major weight off our shoulders by guiding us throughout this entire process. I would highly recommend Todd and his team to anyone looking for a mortgage loan. His services are outstanding, and we will forever be thankful for all their dedication to get us into our first home!!!

As a realtor, great experience working with Todd at Brighwire on a few transactions. Always a…read morebreeze getting right to the closing table!

Emily Ackerman helped me locate the perfect property for me and my kids. If I could give her more…read morethan 5 stars, I would. From our very first meeting, Emily's personal service was on full display and made a great impression. She was very thorough in getting to know the characteristics of my dream property, which I very much appreciated. I felt that Emily's wealth of experience in the neighborhood allowed her to provide tailored advice on what was possible and at what price range. I appreciate that she never tried to push me into things that fit outside of my range of characteristics. Her process made me feel heard. Throughout my search, Emily remained very professional and involved, keeping me informed on new listings and neighborhood trends. Whenever there was an open house or property information I needed, she was very quick to provide answers. She took a lead in addressing concerns effectively so that I didn't have to worry about issues. Emily's responsiveness and clear communication throughout the buying process was truly second to none, and I appreciated her ability to be available whenever possible. Even when she was on vacation, her partners were able to fill in seamlessly. I was pleasantly surprised to see no drop off in service, as her partners also where very professional in how they handled my search. Most important in all of this, Emily provided a stress-free experience. Searching for the perfect property and the subsequent buying process causes great stress and can have many hiccups along the way. She was patient with all the different search changes I initiated, never making me feel rushed. She managed a VERY complex real estate transaction with grace, trying her best to minimize my stress. She did this all with tremendous amount of warmth and care, which very much put me at ease. I felt that Emily and her partners truly cared about helping me find the perfect place for me. What more could I ask for in a realty group?

I cannot speak highly enough about my experience working with Emily and Cody on my recent home…read morepurchase. It's rare to be able to take advantage of the perfect combination of insider insight and knowledge along with the professionalism, patience and sincerity The Catalyst Team offered me. They took the time to really listen and support my decision-making process. Their candor and humor made my transaction a pleasure from the start of my search to closing. I surely won't be the first to recommend the Catalyst Team, but I may be the loudest.