Don't move here -- Belshire Manor (both buildings and pool in this complex) are run by Ciampa…read moreOrganization Management. On top of everything below, the building also has an ongoing roach problem, and the laundry facility is far too small for the number of tenants -- it's almost never available when you actually need it.
I lived at a Ciampa Management property (Belshire Manor) for several years. Maintenance staff were responsive early on, but that changed over time, and management itself was consistently terrible throughout.
The apartment was in poor condition when I moved in -- it looked like nothing had been maintained in years aside from a coat of paint. Within the first few months I had to report rusted, damaged, or moldy appliances, and inconsistent heat in cold weather (at times far below legal temperature). Several of these were eventually addressed, but only after repeated follow-up, and some things were never fully resolved (more on this below). Smaller issues (loose tile, flooring issues, fixtures falling off the wall) I ended up fixing or managing myself rather than dealing with the maintenance process.
A recurring water leak from the ceiling began early in my tenancy and was never permanently fixed -- it continued on and off for years. Each time it happened, someone would patch the immediate issue rather than address the underlying cause, and it would recur again with the next heavy rain. By the later years, when I continued to report the same leak, I was met with hostility instead of help -- raised voices and comments dismissing the complaint because I'd be moving out anyway, rather than any actual effort to fix the problem.
I also heard from another tenant about a similar leak that reportedly caused their ceiling to collapse, which apparently led to them moving out and pursuing the matter in court. I can't speak to the details firsthand, but it lines up with how persistent and unresolved these leak issues were across the building.
Communication was also a persistent problem. The maintenance staff sent to handle repairs didn't speak English at all, which made it very difficult to explain issues or confirm what work had actually been done.
I stayed longer than I probably should have -- life circumstances made moving difficult at the time -- but once I finally left, I never looked back.
When I moved out, a portion of my security deposit was withheld under a vague description of "repairs and cleaning." If anything, they owe me for years of water damage and stress, not the other way around.
When issues are this constant, it's easy to lose track. If you do decide to rent here anyway, save every single email and text, no matter how minor the issue seems, because you will need it later.
