After years of debilitating headaches and many incorrect diagnosis I was finally correctly…read morediagnosed with TMJ. An oral surgeon referred me to Dr. Herre. I was immediately impressed with Dr. Herre's knowledge of TMJ. He also teaches other dentist how to treat this condition so I would consider him an expert. Dr. Herre made me a bite splint and at first, I will be honest, the expense was really hard to swallow. However, when you consider that the hour long follow up visits (all included) for weeks and weeks afterwards, it really makes the cost more understandable. Anyway, I have had my bite splint for 5 weeks now and the proof is in the pudding. I went from someone who spent probably 10 days a month in bed with migraines to being nearly headache free. Before I also had other symptoms like not being able to chew foods, ear pain, facial pain and all of it has disappeared. My husband is thrilled that I'm not tired all the time anymore. I cannot say how pleased I am with the results so far.

I have been seeing Dr. Scott Herre since I was about 4 years old and I can't imagine seeing any…read moreother dentist. Except I suppose I have seen his brother Craig on occasion. I have had the same Hygienist, Fern, for as long as I can remember, Louise has greeting me since I started going there and I appreciate the family atmosphere of the practice. Their staff is obviously loyal for a reason. They are a great bunch of people. My entire family sees the Herre's. Over the years I have gotten sealants, fillings and broken teeth removed on top of my regular visits and I have always felt at ease. I am never intimidated and as Dr. Scott will tell you, I never cried! It's a nice treat to go to what is usually a dreaded experience and actually sort of enjoy myself and feel cared for.

Amazing!!! Where do I start? I was left devasted by what…read moreanother dentist had done to me and told me, so I called Dr Nguyen's office. The receptionist taking appointments was one of the sweetest people I've ever met! Once I came into the office I was greeted, once again, with an amazing team of people. Everyone seemed like a loving family! The dental hygienist was gentle, sweet, and caring. Dr Nguyen came in and I was blown away. I have been to dentists all over the country and this dentist is now my favorite, hands down. He is calm, informative, listens to what YOU want to do, he is precise and very knowledgeable! I went in today to have a part of my procedure done and he and his dental hygienist were so gentle and precise. I couldn't be more pleased. I went from crying and not being able to sleep to relaxed and smiling from ear to ear. What a blessing this office has been to me!!!

I am recapping my experience with the dental office today. I would give them a below 0 score…read more This was the most unprofessional experience I have ever had with a dental office and dentist. The individuals at the front desk, seem nice and sweet when you first engage with them but the minute I questioned something to get clarification they immediately go into hyper sensitive mode and get very defensive to the point where the front desk person raised her voice at me I had to say, I am not looking to argue with you I am just telling you what you told me when I was in last week. Obviously they do not like for a potential client to ask questions about their services. They get defensive very quickly. Example with front desk: When I was in the office last week I asked the price of a 2 surface filling. The front desk person told me $150 then she said $185. I made an appointment and went in the following week to have the dentist Scott do a filling for me. After the dentist looked at my tooth he sends the front desk person in with the pricing and there was an additional $80 for a consultation fee. She did not tell me there would be an additional $80 for a consultation fee the previous week when I asked for pricing before I made an appointment. While sitting in the dental chair I told her that she did not share this with me the previous week when I was asking about the cost. She then said, well you should have automatically known that because we charged that fee the 2 times when you were here before. Those previous times were to look at a tooth to determine what could be done not to have a procedure done that day. I understand the fee for that. She raised her voice to me to where I had to say, I do not want to argue with you I am just explaining to you what I was told when I asked a specific question about the cost. She was immediately getting defensive. Example with the dentist: My experience is that he didn't want to listen to me explain about my situation he just wanted me to be quiet and open up my mouth. This was my first time I was actually going to have him do a procedure on me. It seemed like he was trying to put the fear in me by telling me the worst case scenario before he even examines the situation. He was in the room listening when I was explaining to the front desk person that she did not share with me about the $80 consultation fee added on to the cost to do the filling. Scott then starts telling me about all of his credentials and comparing it to if you were to use a medical facility you would have to see multiple people with those credentials. I am thinking to myself....Doesn't all dentist have those credentials..........not sure why he had to go into all of that to defend his $80 fee and then he starts telling me that he has an expensive piece of equipment in the back and the service person charges him a $50 fee as a trip fee which he doesn't like. For around 10 min. Here I am sitting in the dentist chair listening to the front desk person raise her voice to me saying that I should have assumed there was going to be the $80 fee even though she did not share that with me and the dentist going into a long speech about his credentials and hard his staff works....etc..... Extremely uncomfortable. This is the short version. We decided this was not the place for me to be. Then when I get home I realized the other front office desk person had not emailed me all of my X-rays so I called her to request to have that done. She accused me of calling her a liar when the only thing I said was that I did not see an email from her with the xrays. As I was searching through my emails for the date she said she sent them she immediately said, "I did send them to you and you Should apologize to me" She immediately got defensive. I was baffled that she would say something like that. By the way she sent one X-ray but not both of them. I think it was a blessing in disguise for this event to happen to me so I did not engage with them to be a client.

Incredible experience. Everyone I've met there is kind, thoughtful, professional and considerate…read more They do great, thorough work at a fair price. They remembered me and details about me after first visit. Best dentist I've ever been to. Would not go anywhere else. - Robert Puig

lovely practice. friendly and professional. they gifted me a little pumpkin, and he's happy!read more

The quality of care, attention to detail, and customer service is unmatched. I couldn't be happier…read morewith the procedures I had done, and they made it so easy. I was extremely pleased that during my new patient exam they Xrayed my entire mouth and found cavities that my previous dentist had missed just recently. They are thorough and double check their work, something I was not used to. I feel much better coming to this practice than the other places I've worked with that seemed to always miss cavities until they needed to become root canals. Expensive and painful. I would recommend this office to anyone needing a second opinion or new dentist.

I've been a patient at the North Kansas City Dental Group since childhood, and my experience has…read morealways been positive. While I've primarily seen Dr. Busch, I've had the pleasure of working with several hygienists over the years. Currently, Joyce is my hygienist, and she truly stands out as the best of the best. Joyce ensures that every visit feels like a thorough and rejuvenating cleaning. She provides detailed instructions about the specific areas of my mouth that need focus and sets clear expectations for improvement by my next appointment. There's nothing more satisfying than hearing her mention the progress I've made in brushing and flossing since my last visit. The entire team at North Kansas City Dental Group exemplifies professionalism and care, from the skilled dentists to the welcoming front desk staff. I typically don't write reviews unless I feel strongly about a service, and I genuinely believe that the quality of care here merits recognition. I highly recommend checking out the North Kansas City Dental Group. They not only enhance your smile with their exceptional dental care, but they also offer a range of other services that can improve your overall health. Trust me; this is truly the best dental care provider.

This practice was delightful when Drs Alexander and Bevan were there, I was a patient for 14-15…read moreyears. Shelly and Patty at the front desk were a good team always kind hearted. Dentists and hygienists were awesome. Drs Alexander and Bevan retired a few years ago and things have totally changed. This practice is all about the money now and definitely not the personalized service that it once was. They insisted I needed a new bridge and we're incredibly high pressure about how I was going to pay the out of pocket portion. I have found another dentist who I'm very happy with and by the way there is nothing wrong with my bridge three to four years later.

I've been a customer/patient of Olathe Family Dentistry for a few years now and I've been very…read morehappy. But my most recent experience was so pleasantly memorable, I felt compelled to post a review. It was not just a routine cleaning, which have all been fine, but a replacement of old cavity fillings. First of all, I did not feel a THING when the novacaine injection was administered. I mean, seriously, I was sitting there wondering "did he inject the novacaine yet?" before I realized yes he had. And I'm kind of a baby about novacaine in the first place. Secondly, the whole procedure was done smoothly, with excellent teamwork between Dr. Alexander (I hope it's Dr. Alexander and that I'm getting his name right, he's great) and the technician (sorry, I don't remember her name but she's great too, very personable and professional). They had a good collaboration where she could anticipate what he needed next and when I needed to be suctioned, etc. It just went very smoothly. Felt no pain, and it was efficiently done. Thirdly, I needed no adjustment at all. Sometimes with these fillings, it can end up a little high, and your bite just isn't quite right. Nope, 24 hours later I don't even REMEMBER that I just had these fillings done. The bite was perfect on the first try. And you have what you need - tissues, cups, rinse, bing, bang boom, procedure done, you're on your way. Oh yeah, I forgot, you can even eat and drink RIGHT after the procedure is finished. And I did (sorry, I know I said I wouldn't when I was there but I did because I COULD) eat and drink shortly afterwards and had no problems at all. And the staff are great. They're nice to you when you arrive and good about scheduling and great about billing. They listen to you, pay attention, they just do a great job with customer service. I've left physicians practices solely based on the behavior of the office staff even if I like the physician. Not an issue with Olathe Famly Dentistry, they're great to work with. And they accept my dental insurance (MetLife Dental).

As a new patient from March 2025, it has been wonderful experience with New Mark Modern Dentistry…read moreteam. Dr. Frankie Banhart is a master expert in his craft. I went over there for Scaling in July 2025 and it was amazing. Plus this office accepted my DMO/HMO insurance provider. The front desk crew (Belinda and Abby) is also very professional and detail-oriented for answering any dental billing questions.

My first time here and they were AMAZING! I let them know my concerns and that's what was their top…read morepriority! Thank you Dr Banhart, Ashley and Nick for going above and beyond thru your patience and AWESOME work!! I would HIGHLY recommend them to anyone and EVERYONE!

They'll do procedures that are not even partially covered by your insurance without telling you…read moreit's not covered. Nearly $600 for a "routine" visit. Additionally, the office manager is very rude and hung up on me. Update: the ~$600 not covered by insurance won't be charged to me. I don't know why their office manager couldn't just explain this instead of being rude and hanging up on me.

I went in for a routine cleaning as a new patient to this office. They decided on a deep clean…read more According to all other practices in the area the services I received should have not exceeded $2400. They charged my insurance $4200 and charged me over $1000. I have also had the procedure done a few times in the past and never needed anesthesia. I was told I have to have anesthesia or they would not do the procedure. I refused the treatment and they still charged me for all future procedures. They illegally made me choose between anesthesia and my right to choose or make me pay anyways. I have called and left messages but they refuse to answer and remedy the situation. So I already have it in the works through the dental board of kansas and bbb. Next is the cfpb.

Dr Caldwell is the BEST! He's so personable and will give you all the information you want and…read moreneed. He will give it to you straight and is always open and willing to answer any questions you have. The work he does is flawless. He's the best dentist I've ever had and I don't know what I would do without him.

Dr. Coleton Caldwell is knowledgeable, and at the same time, extremely personable. He's amazing at…read moregiving the shots before deep work, listens, is generous and kind. His staff are all gems! I've referred my family to him, and they're all new patients, as well.