I have been trying to to get insurance that CSMO accepts for weeks…read more they refuse to call me back. when i have received any guidance they suggested a policy- which i purchased - and then they would not accept it. Terrible service. unfortunately for me - theres only one surgeon I'm aware of who can do my surgery, and he is with them. if you have any other options for care - i suggest you go there. there should be a zero star review available

Front desk service is always friendly, efficient and helpful…read more I've come more than 20 times between me and my youngest and the front desk service has been consistent. As for the doctors, I adore and trust Dr. Sanders. He did surgery on both of my shoulders, with no complications, now and I have full mobility. I give it 3 stars bc 1. the walk in clinic relies on xrays, even for soft tissue damage and over relies on physical therapy. They are extremely conservative with teen soft tissue injuries and I hate to see my own child and other teens lose months of their lives being active bc they are limited by the pain. And 2. Both of my hip and knee pain from injuries was not taken as seriously (in regards to medical intervention) as it felt. Just be aware that you have to be your child's advocate and pursue second opinions.

My partner was given steroids for an issue and he had a reaction to them. The steroids were…read morehelping, so he called them and asked if he could be prescribed a different kind. Note, he made clear to the dr that he has had other steroids and didn't have that reaction. It was just this one. (Which she then tried to gaslight me on and tell me he didn't tell her that and didn't tell her the symptoms were continuing. I was in the same room. I hesrd him.) Apparently ignoring that, the dragon said he would have this reaction to ANY type they put him on and that he should go to an ENT because they don't have what they need to do further tests that they couldn't do. (For what? She didn't say. We already knew he had an ear infection from his first visit and the steroids WERE helping until he had the reaction.) When I asked if she was refusing further medical treatment at this time she said No! Of course not! If he wants to come in- Apparently having forgotten that she had said before that they didn't have what they supposedly needed to test him. Insurance fraud on top of everything?

The CEO finally returned my daughters call concerning the treatment of my special needs grandson by…read moreone of their NP, He assured her action would be taken , all we can do is hope that happens , so no other family has to go through what my daughter did. I don't see anything good coming from this , due to the NP being untruthful about what happened, we will never use this facility again, and I still advise against anyone with a special needs family member from taking them to this clinic and I plan on letting other families in the community on other social medias know about this NP at this location.

I was so impressed with the care I received at the Derm Center. I saw Autumn Newman, NP. She was…read morethorough and patient with all my questions and made sure I was educated on various treatment plans. It was also really nice because their office also has Botox and microneedling! The office was clean and there was coffee and water in the waiting room, and I didn't have to wait long for my appt. I received text messages before my appt so I knew what I needed to pay upfront which was nice. Highly recommend The Derm Center!

I followed my NP Emily Brewer over to this new practice from another office and absolutely love the…read morespace. Front desk is great, which is something you don't always find around here. I did wait a little longer than usual to see Emily, but the amount of time she spent in the room with me was much longer than the other office allowed her with clients. The space is clean, modern and welcoming. If you're looking for a dermatologist that listens and is a joy to see, highly recommend trying The Derm Center.

Great experience! Haven't seen the results from the injections yet; however, based on my first…read moreexperience, atmosphere, customer experience, etc. I really enjoyed going here. I have been to many different locations for injections and I can confidently say this has been my best experience yet. A cute place, inviting, clean, etc.

Decided to give this new place a try and just wow! Super cute set up. Stephanie took the time to…read moreexplain to me what she was doing every step. I had the PRP (Vampire's Facelift). I have read so much about it and wanted to give it a try. Drawing by blood was painless, she is very good, so no worries there. The little pen she uses to move over your skin feels like a cat tongue. My face was a little red after but no more than a small sunburn. Results are in process. I should look like Cindy Crawford by next week. Lol. I also had an IV with special additives to help with fatigue and general all over well being. Stephanie is very knowledgeable about the procedures she performs and the ingredients of her products. Great service and very professional I will definitely be visiting her often.

Constant Surprise Bills Overshadow Great Medical Care…read more Dr. Geddes is an exceptionally gifted surgeon. He performed a hybrid spine surgery for me in August after extensive research, second opinions, and many discussions. His skill, professionalism, and bedside manner are truly outstanding -- and my surgical outcome has been tremendous. I can't praise him and the surgery center enough. It was shocking how good it was! Unfortunately, that outstanding medical experience is completely overshadowed by the Center's billing practices. There are multiple separate entities involved -- the surgeon, anesthesiologist, and facility -- each billing independently. Because Blue Cross Blue Shield would only cover the fusion portion and not a hybrid procedure, I personally paid ~$21,000 upfront of my own money. Despite that, I continue to receive additional, unexplained bills that don't match any of their original estimates. And my insurance company (Blue Cross Blue Shield) can't explain this practice's billing either. Repeated requests for an itemized billing statement have gone unanswered, even though Tennessee law requires licensed hospitals and surgical centers to provide one within 30 days. When I escalated the issue, I was belittled by a billing employee, who said something to the effect that it was a "privilege" to be operated on there (because my situation was insurance + cash which they apparently don't typically deal with) -- an appalling comment considering I paid out-of-pocket for half the procedure. NONE OF THEIR BILLS MATCH ANY OF THIER ESTIMATES so nothing ties out. Its a mystery where these charges are originating. And when you and ask for a format that shows it all - the answer is, "no". I was assured multiple times that I would not receive further bills. Yet, weeks later, I continue to get new invoices (today's surprise is $1,345.29 and is the 3rd, different amount mystery bill). The lack of transparency and accountability is unacceptable. It's clear their billing systems are disjointed and antiquated, spread across multiple legal entities that do not coordinate or communicate effectively. It's truly unfortunate, because the surgeons, staff, and facilities are top-notch. If their billing process were as excellent and transparent as their medical care, this would easily be a five-star review. But as it stands, the constant surprise bills, missing documentation, and dismissive attitude make this a one-star experience. They are forcing me now to have to spend more time and more money escalating this. Patients deserve both world-class care and honest, transparent billing.

I met my surgeon Dr Todd Grebner and got my knee replacement surgery sch7eduled right away!!!read more

i arrived promptly at 1:55 pm for my 2 pm appointment. One of the three receptionist checked me in…read moreeasily as I paid the $100 co-pay in cash. There was no other patients waiting in the reception area. I was escorted to a medical room at 2:06, and the medical assistant updated my medication list, weight etc. The NP named Mark, that I had been assigned to arrived with a trainee at 2:47 PM! No explanation why he was 47 minutes late. I find this unacceptable. And this was the second time he was late - the first time was the first time I met him. I made sure that I told the receptionist that he is running very behind, and that I would never be returning to this facility.

Dr. Jeremy Bruce was excellent with my husband on his hip replacement. When years later he was…read morelosing feeling in his arms and legs below the elbow and knees he could have tried to keep treating him, but insisted he go to a neurosurgeon. My husband went to the Neurosurgeon, and it was determined he had a spinal cord injury, and the main trunk nerve was compressed in his neck. He is on the slow road to mending I have to thank them both. Now my husband needs to have his other hip replacement done. I hope Dr. Bruce will be able to do that for him as well.

I went to Dr. Burkich with enormous pain in my shoulder. I couldn't lay on it or raise my hand…read moreabove my head without great pain. He introduced me to a non-surgical treatment; Platelet Rich Plasma (PRP), and within 2 weeks my shoulder was completely healed. The staff was amazing and the price was much less than competitive physicians. Thank you Dr. Burkich... keep up the great work!

Great place for individualized care to meet your health issues, ie weight loss, hormone replacement…read moretherapy, and a variety of alternative treatments. The medical providers are knowledgeable and caring.

Dr. Tom is amazing and so is all the staff here! They are gentle, caring people who love their…read morepatients and value parents rights and opinions. We always receive top notch care.