Extremely Disappointed - Still No Refund After 8 Weeks I had…read morea scheduled surgery on April 28. On the morning of the surgery, I was drug tested and was told that I tested positive for a substance I absolutely had not taken. Because of this, they canceled the surgery. I immediately went to an independent drug testing center and, as expected, tested clean. I submitted these results to my patient coordinator, and they acknowledged the error and offered me a full refund. That was 7 weeks ago. I've sent countless emails and made numerous phone calls, but still no refund. The staff is rude, unhelpful, and refuses to provide any meaningful updates. I took two weeks off work, paid for a hotel for two nights, and spent months preparing--only to be denied surgery due to what appears to be a faulty drug test and then completely ghosted after the fact. What's most frustrating is how different the experience is compared to how Dr. Deal presents himself online. He seems personable and caring on Instagram, but in reality, the aftercare and communication from both him and his staff have been awful. The rumors are true: they care before the surgery, but once your money is in, you're on your own. To make matters worse, they are extremely overpriced. I've since recommended three people elsewhere who paid half as much and had amazing results. I'm now in the process of taking legal action. I have all the emails that clearly show they agreed to a refund. Bottom line: Don't waste your time or money here.

I do not appreciate being told I had to tip for cosmetic & medspa treatments. I had discussed…read morepricing in detail and bought a package. Was asked at second treatment why I was not tipping. I did not anticipate adding to an already expensive package and did not appreciate being asked to tip. Tipping is for waitresses making $2/hr and hairdressers, not medical professionals. Stop the insanity.

I visited the Southern Surgical Arts beauty bar in Ooltewah on Friday 02/18. Had a hydra facial…read morewith wonderful Brooke & then a quick appt. with the fabulous Caroline. This is the spot to go. The hospitality at this location is above & beyond straight thru check out. I look forward to going back & seeing Ms Tammy as well. So happy they've been in my neighborhood now for 2 years!

I am amazed how fantastic my legs look following my sclerotherapy at Southern surgical arts. These…read morepictures are just one small example of before and after my procedure. The rest of my legs look just as good! My veins were really bad and this place really helped them look more clear. Very thankful and this was only one procedure. Well worth the 300 and something I paid. I'm definitely going back for a second procedure. The only down fall is having to wear compression stockings all the way up to my thighs in August. Obviously, next time I get the procedure it will be during winter

I had to see a hand nurse practioner. She was amazing. My wait was short. The staff are great and…read morethe atmosphere is relaxing. Highly recommend.

Wait time was over 45 mins long. I had to walk out because my babysitter wasn't scheduled for that…read morelong of a wait. The front office girls were to busy on TikTok to notice that I had an inquiry about the amount of time I'd been waiting . So unprofessional, all the way around.

Dermaplaning with hydrating mask with Medical Aesthetician Faith! Exfoliated and hydrated skin!read more

Wonderful staff and amazing doctors! I was referred by a family member and I was not disappointed…read more Excellent experience from consultation to follow-up.

I've gotten personalized skin care treatments tailored to my specific needs and the results have…read morebeen fantastic! The staff is wonderful and I would recommend SSA to anyone looking to rejuvenate their skin!

From the owner: Southern Surgical Arts is the cosmetic surgery practice of Carey Nease, MD and Chad Deal, MD. If…read moreyou are looking into getting a face lift or breast reduction call today to meet with a cosmetic surgeon in Chattanooga, TN. You'll notice that our surgeons' deliver surgical expertise that is combined with artistic ability in a personal, caring environment from the moment you walk into our office. Dr. Nease and Dr. Deal are both Board Certified Cosmetic Surgeons. Their practice at Southern Surgical Arts is 100% committed, focused, dedicated to cosmetic surgery. They do nothing else but Face & Neck Lifts, Cosmetic Breast Surgery, Tummy Tucks, Liposuction and SmartLipo, Mommy Makeovers, Vaginal Rejuvenation and other cosmetic procedures and services that can enhance your appearance and improve your self-confidence.

As I sit and write in detail all of the emotions and feelings I have had over the surgery was a bit…read moreoverwhelming, but my surgery truly changed my life. I cannot express how grateful I am to Dr. Scanland for the skill and talent she has and the results that I ended up with were beyond my expectations! Have you ever felt like a different person inside than what everyone else sees? Ever been told (by a friend) that you look deformed? These were experiences I had after a 3-year battle and losing 120 lbs.! I had skin in folds and felt ugly all the time! Dr. Scanland changed that! I interviewed several other doctors and when meeting with Dr. Scanland I felt totally comfortable! She had a feminine point of view and was very specific and confident in the results we could achieve; and boy did she deliver!!!! At three months post-surgery I was in a bikini for the first time in my adult life. A year post surgery and I couldn't be happier. I can do things I wanted to do before but was too self-conscious to do or just physically unable to do so because of the shape/size I was. I can exercise now and don't flop around trying to do a jumping jack! lol. I have never regretted my decision to undergo a Tummy Tuck. I finally feel like the REAL ME: the person I always felt I was underneath all the extra weight and then floppy skin! I look forward to my next experience with Dr. Scanland and her amazing team! Everyone in the practice is so helpful and willing/prompt to answer any questions you may have!

Dr. Scanland is wonderful. She is so talented and loves what she does. She and her staff make you…read morefeel very comfortable and explains every step. I would definitely use her again.

My last trip to Erlanger was short, but was memorable…read more I work at a hotel and one of our staff members fell and needed to be taken to the ER so we used our shuttle and I took her. Kellie the valet over at the Emergency room was a perfect example of what a valet should do to go above and beyond the job requirements. She assisted with getting a wheelchair for our staff member so she didn't have to walk, she didn't mention my shuttle being in the way (Which it very much was) and she did it all with a smile on her face. From one valet to another. Thank you if you see this Kellie. I will definitely be using that trip to the ER as an example on training people at my hotel.

Went in for IV antibiotics after an accidental cat bite from one of my rescue kitties. I was an ER…read moretravel nurse most of my career and this was the WORST experience I've ever seen in an ER. 1. BP on arrival was 200/103. Didn't ask about chest pain. No telemetry, no EKG. DIDN'T EVER RECHECK IT - EVEN AT DISCHARGE!! 2. Didn't ask about allergies 3. Never asked my pain level 4. Did not weigh me 5. Did not reconcile my home meds 6. 12-year old resident got an attitude because I refused to take the 5-dose, 14-day rabies shot series because I TOLD HIM, the cat isn't sick!! He's MY cat, and he was sleeping on the bed RIGHT BESIDE ME!! The only reason he flipped out was he does NOT like other cats and unbeknownst to me, another kitty had been hiding in my dresser and it freaked him out when he saw him and a fight ensued. I just got caught in the crossfire. He brought THAT up 3 more times before giving me a single dose of Augmentin and a script (and an xray that I probably didn't need). I specifically asked for an IV loading dose of Unasyn and a shot of SoluMedrol since my hand was swollen to twice its normal size (also because I wouldn't be able to get the Rx filled until after work the next day) - which he purely ignored. Never checked my radial pulse or capillary refill, either.