Great staff, friendly and helpful. It takes a while to be seen even if you get called back right…read moreaway. I feel like my appointments usually take close to an hour, even for simple check ups for my baby. My son's both see Dr. Shidler and she is the best doctor I've ever had! I highly recommend her because she is professional while also being down to earth. I've went through a few doctors because I've never found one that I felt comfortable with or that seemed to genuinely care about my children, but she does. The location is in a nice area, lakeside. There is never any issue with parking which I love. It's always very clean and they even have separate seating inside for sick kids so the non sick kids won't catch anything. If your looking for a new doctor for your kiddos or just curious about this place I say make the switch, I love it here!

Dr. Kratochvil is my son's pediatrician, which is no easy task. My wife and I are both medical…read moreprofessionals, and what polite people probably call "high maintenance". We ask a lot of questions, we constantly fight with our insurance company to cover things for our son, and we probably drive all of our physicians crazy as a result. We're not the parents that call everytime our son sneezes, just a little more demanding. Despite all of this, Dr. Kratochvil is wonderful to us and to our son. Answers the questions. Supports our concerns. She is always willing to take the time to discuss anything we need. Unlike many physicians, she listens very well. I would highly recommend her to anyone looking for a pediatrician in Midtown.

I was referred to Jillyn upon release from the NICU with our son. She is highly regarded in the…read moremedical community for her expertise in preemie care. She always made me feel empowered to assist in the special care my son needed. She is so easy to talk to and understand. Most important...my children LOVE her! My son tells me he needs to go see Dr. K when he gets a sniffle...not that we do, but still very CUTE.

I really cannot say enough wonderful things about this office, the staff and the doctor. I have…read morebeen seeing Dr. Schroeder for many years and could not be more pleased with his new office and staff. Staff at doctor's offices are a big thing for me. The person answering the phone, scheduling your appointment and greeting you when you come in, say a lot about a company so why should healthcare be any different? The ones who answer the phone and greet you at this office are amazing. My favorite is Jeff. He is so nice, jokes around with me and is easy to talk to. I don't dread calling in there because I know he will take care of me. Then once I go in, it is always a very pleasant experience. Dr. Schroeder is so wonderful. He listens to you, sympathizes and also makes sure to educate you on the whys, dos and don'ts of things. He doesn't make you feel bad about yourself for things, but rather tries to offer solutions and education on how you can change those things yourself or tips on how to help it. Seriously if you are looking for a new primary, he is the one for you and his fabulous office staff will take care of you like one of their own!

I can't say enough about this office and Dr. Schroder! I have been seeing him for years! Hes always…read morewilling to listen and puts diet and exercise before meds. One of the best Drs I've had since living in Omaha. I won't go anywhere else.

never have I ever waited less than an hour to be seen from my original appointment time. ridiculous…read moreand unprofessional to let a patient sit without letting them know they're behind.

We always have a great experience with Boys Town. Dr. Ryan is great and takes the time to discuss…read morewith us any issues there are at the time!! My children love him!!

DO NOT BRONG YOUR CHILD HERE. We were running late for an appointment (our fault) so I called…read moreright at the scheduled time and asked if it was still okay to drive there for the appointment. the receptionist told me there was a 15 minute grace period and as long as we were within that we were good. So we wasted gas driving there and I was standing in front of this woman within that grace period. She told me unfortunately because it was almost the end of the grace period we had to reschedule. I mentioned that I had called and been assured it was fine within 15 minutes and that the 15 minutes was not up. And she shrugged. Then when we rescheduled we saw the dr and we needed two prescriptions filled for our son for two different purposes. I noticed only one was filled. I called to ask why and they said the appointment was for one at a time. The asthma meds were filled but if I needed the other filled i had to bring my son to a second appointment. This was not at all what the doctor said at the appointment originally. It was nothing but problems with these people.

Dr Barker is an incredible, caring, present doctor at appointments and very informative with plans…read more& treatments. She answers all of our questions and listens to concerns. We highly recommend her to other families who are in search of a pediatrician. Specifically those families who need answers about food allergies & MSPI. She has been an incredible resource and we are so thankful for her & her extraordinary caring staff!

The staff and clinicians at Village Pointe Pediatrics are just fantastic. Our family is really…read moreblessed to live close by to such great medical practitioners. During COVID, we used their drive through covid testing (which was a lifesaver when you have 3 kids all testing at once) and our daughter especially had a hard time dealing with the test. They were super patient with her even though it was an extremely stressful time. We've always been able to get in and get care when we need it! No office is perfect, and there are the occasional small miscommunications but these hardly outweigh the positives we've experienced with everyone there. They really have a heart for kids!

So grateful to have been referred to this office!!! My one year old woke up with a wheezing sound…read moreand cough. I called and they were able to work her in within hours. The doctors and nurses were kind and compassionate. My daughter ended up having croup and they gave her a steroid and sent us on our way. Looking forward to our well visits in the future.

Updating. I am…read moreremoving an additional star. Furious upon finding out when I switched pediatricians that my 2 year old, who I believed to be covered and caught up with all vaccinations by Whitcomb's office, was actually left behind on one important shot and had had another incorrectly timed (so needed to be done again). Even though I was always very clearly pro-science and pro protecting my child from preventable disease... and always opted for all shots "on time". For those who haven't read my earlier review: I recently moved to a new pediatrician's office after discovering Whitcomb has an unfortunate reputation among Omaha's more eccentric and scarily "crunchy" set as THE pediatrician to go to if you want someone who will be very understanding/lenient about irresponsible decisions to either delay vaccination or not vaccinate. Irresponsible meaning more based on "I think Jenny McCarthy is smarter than a doctor or medical researcher" and not based in actual medical fact or family history of vaccine reaction.

Dr. Whitcomb has been our son's doctor for over a year, and she has been a Godsend! She always…read moretakes time to answer our questions, doesn't make us feel rushed, and believes in informing parents to make the best possible decision. I've seen reviews about the wait, and I have waited myself, but every single time my son is given the time and attention that gives me confidence that we are truly getting answers and that the staff care about him. Dr Whitcomb, her PA Monica, and all the nurses take time to truly listen and look at everything they need to. I've had doctors that rush us through to get to the next patient, and I know they heard maybe 60% of what I said for that reason. I appreciate the care we receive here. It's well worth the wait and I wouldn't want to go anywhere else.

Avoid This Clinic at All Costs…read more If you are considering becoming a patient here--or are already one--look elsewhere. Our family has been with Complete Children's Health for over a decade. Our youngest has been a patient since birth. Despite our long-standing relationship, we've been repeatedly lectured about COVID vaccines at nearly every visit. Vaccine decisions are deeply personal and should be left to the parents--not pushed by medical staff with an agenda. No one should be pressured, guilted, or shamed into making medical decisions they're not comfortable with. Our children are healthy. They do not suffer from chronic illnesses, and we do not believe in scheduling arbitrary or unnecessary appointments just to satisfy a clinic's policy. Yet Complete Children's Health enforces a rigid and unreasonable requirement: yearly physicals for every child or the patient is deactivated. That's not just inconvenient--it's unethical. This is the kind of profit-driven policy that contributes directly to the healthcare crisis in our country--padding insurance billing with unnecessary visits, inflating healthcare costs, and driving up premiums for everyone. Even worse, when our children actually needed care--for ear infections, sinus issues, or other routine concerns--we could rarely get a timely appointment. The wait was often days or even a full week. Instead, we were forced to turn to telehealth services or urgent care clinics that were more responsive and effective. So, why didn't we comply with their policy of frequent checkups? Simple: they weren't available when we needed them, and when they were, they pushed unnecessary visits rather than prioritizing actual care. We are done. We will be finding a practice that puts patient health and parental rights before billing quotas and insurance kickbacks. Choose a clinic that values trust, access, and ethical care--not one that treats your children like numbers on a spreadsheet.

This place does not care about providing care to their patients. My daughter's secondary insurance…read morewas recently changed and now they refuse to see her for ANYTHING until I can get that changed. They are refusing to accept just her primary health insurance even though they do accept BSBS. That is not good patient care. We have to go to urgent care now for everything for her until this get changed.

It's hard to find a contractor you can trust. Even harder to find a mechanic. And then when you're…read moreconsidering the health and well being of what is most precious to you, your children, it can be infinitely difficult to find someone you have confidence in. Years ago we met Dr. John Vann after experiencing some poor relationships with other pediatricians. By "poor relationships" I mean that there really were no relationships, as we were just another number, another appointment, another shot-and-a-sticker. When we met Dr. Vann (or Dr. Silly Socks, as my kids call him) we realized having a relationship with our pediatrician really was possible. He has given his availability generously, his genuine compassion for our children authentically, and even on occasion graciously offered us parenting tips out of how wealth of experience. We trust him to speak into our lives. We look forward to many years of welcoming him and his staff to be part of our extended family.

My 3 year old daughter had 102 fever and I called about an appointment at 3. The office told me to…read morecome in at 4:45 as they take in walk-ins during this time. So I brought my daughter and was turned away because we were a new patient! And they need an hour for new patients and do not have the time. But they did say "you should have her looked at somewhere with her fever that high". For someone that claims they care about children, they sure did not show it! When I called no one said this to me and on their website it says nothing about this, as this time, I'm sure it will be added at some point.