DO NOT file taxes or an LLC with Chandler Knowles. You will be wasting your money, In addition,…read moreif you have more than a 10 minute drive to their office, do not waste your time. A 40-minute trip to deliver documents cost me a 1 hour fee. Despite the owner being "too busy" to introduce herself, she charged me for "consultation" services. My consultation consisted of sitting alone in a conference room, introducing myself to her administrator, and handing over my files. Ruthless and no concern for you or your company.

I would not recommend this firm. The first year they did my return, they made a mistake and told…read moreme it was my responsibility to make sure the tax return is accurate when I got a notice from the IRS which has never happened to me in my adult life. Chandler did amend the return at no charge but advised me it was my responsibility to make sure the entire return is correct. I'm not a CPA which is why I paid them for their expertise. I chalked it up to a one time mistake, but the next year I went over the return page by page, line by line, and found multiple mistakes (since it's my responsibility according to them so I spent hour and hours reviewing every line item). Chandler had to modify the return at least 3 times and make many corrections before it could be submitted to the IRS. These were mistakes I found (not them). What is the point of hiring and paying a CPA to file my tax return if I need to learn all the tax laws to find their mistakes. I had to proofread all their work but their fee was never discounted for the countless hours I had to spent proofing the return and bringing errors to their attention. I even had to bring to their attention a typo transposing numbers, a mathematical error, as well as a major error whereas they reflected tax free funds as taxable funds. Needless to say I decided to find a new CPA going forward as I had no confidence in their ability to prepare my return accurately. Fortunately, I found a highly competent CPA that I am working with now and have been for several years. My new CPA even went back and found more mistakes (that I didn't know about as I'm not a CPA). I had to pay my new CPA to amend mistakes from their original work. I didn't even ask Chandler to amend the old return to fix their mistakes as did not want to have any further relationship with them as trust was gone and I moved on to another CPA who I paid to amend the return previously filed by Chandler. The people at Chandler are very nice people, but I just do not have confidence of the accuracy of my returns they prepared so I found a new CPA. I shouldn't have to have CPA knowledge to hire a CPA to complete my return. I provide my CPA with proper documentation and while I still review the return before it is submitted, I expect my CPA to prepare an accurate return. I do hope that things have changed for them as this was several years ago and hope they are doing a more thorough review of their work. I wish them the best of luck. I didn't even want to write this review as they were nice people but a friend of mine said it would be wrong not to write the review. In the end, I do hope these were just training issues that have since been resolved so this does not happen to anyone else.

Victor is amazing! I've only purchased insurance policies through him for the past 4 years because…read morehe's very knowledgeable and he cares about his clients getting the best policy that fits them! He's always patient, answers questions and he does not sugarcoat things! I love that after I get my policy... I'm satisfied and comfortable with my coverage!

I recently moved to Texas and Diana made the insurance transition extremely effortless. They're…read moreextremely knowledgeable, caring and helpful. They made a loyal customer for life!

Even though this is not my regular State Farm agent's office, John allowed me to take care of my…read moreinsurance paperwork at his office today. Zodie walked me through each step in a clear and efficient manner. I was treated as if I had been a client of this office for years. They went out of their way to welcome me into a calm and friendly atmosphere. Thank you John Edwards State Farm!

I do NOT recommend this agency! DO NOT USE THEM…read more Originally I was working with an agent named Ariel. We were buying a house and needed full roof coverage. She sent us a quote for home and auto bundle. When we were finally ready to sign, she was no longer with the agency and we were transferred to Meredith. He was very friendly and helpful, but once the binder was sent to us on May 3rd, we realized that we did NOT, in fact, receive full roof coverage as promised. May 3rd was a Saturday and we had an insurance deadline of Monday to procure the insurance. I immediately wrote an email to the agent, Mike Johnson, and the account manager, Meredith. They did not respond, so I had to go with another insurance. On May 5th, I spoke to Meredith and he cancelled my policy and ensured a refund. On May 6, I received an email that our car beacons for safe driving were being mailed, indicating to me that the policy had NOT been cancelled. I reached out again and was assured it was going to be cancelled and I would be contacted about a refund. It is now June 3rd, a MONTH after cancelling, and I STILL NOT RECEIVED THE $1400. I called Meredith on June 3rd at 12PM and he said it looked like it was still in "underwriting" and did not appear to be fully cancelled. He told me he would call me back in 1 hour, at 1PM CST. It is now 6PM CST and, you guessed it, I never received a call. In all of our communications, I have included Mike Johnson, the agent, whose face is plastered at the bottom of every email. He has NEVER communicated to me in the several grievances I've had. He has never apologized or reached out to ensure I have been taken care of. Meredith is a lovely human and very nice to speak to, but this agency is extremely inefficient and Mike Johnson does not seem to care about clients being taken care of.

Every time I speaker to Emily, she works very hard to get me the proper information of what I am…read morerequesting. I don't have to call back to be sure my request is being fulfilled as she updates me via email. I thank her hard work and attention to detail

Cold beer! I've known Bobby for years during our days when we both worked together at the old…read morePappadeaux. He was one of the first servers to take me under his wing, thus it was the logical choice to switch my insurance when he became an agent. I have referred a few friends to him as well and they have been satisfied with his services. A fun guy to know and always goes the extra mile to get what you need.

Extremely unproffesional and dissapointing. Hayden does not…read morecomplete tasks that are paid for and does not refund your payment for services not rendered. Hayden does not return phone calls, texts or emails.

Excellent Tax Work I…read moreHIGHLY recommend. Great guy as well He has saved me many $$$ over the past few years

I don't have enough good things to say about Holly and the team at Frenzel Consulting. They did our…read more2019 taxes, and were available for numerous unrelated questions regarding taxes, unemployment, etc. for months following the completion of their services. We will be back next year and recommend them to anyone in need of their services.

Business was shabbily run. CPA was very difficult to contact, her staff seemed disorganized and…read moreuninformed, and my family had to take an extension on taxes for first time. There were unexpected circumstances that slowed CPA down, and she did apologize for the problems.

Yelp Danny Pulaski - State Farm Insurance Agent…read more3.7 (3 reviews) Claimed Home & Rental Insurance, Auto Insurance, Life Insurance Closed9:00 AM - 5:00 PM Photos & videos See all 3 photos Photo of Danny Pulaski - State Farm Insurance Agent - Frisco, TX, US. State Farm Logo Photo of Danny Pulaski - State Farm Insurance Agent - Frisco, TX, US. State Farm Agent Photo of Danny Pulaski - State Farm Insurance Agent - Frisco, TX, US. State Farm Office Services Offered Verified by Business Car and truck insurance Homeowner or property Life insurance Vehicle About the Business Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. License #: TX-741024 Location & Hours Suggest an edit Map 1518 Legacy Dr Ste 200 Frisco, TX 75034 Mon 9:00 AM - 5:00 PM Tue 9:00 AM - 5:00 PM Closed now Wed 9:00 AM - 5:00 PM Thu 9:00 AM - 5:00 PM Fri 9:00 AM - 5:00 PM Sat Closed Sun Closed Ask the Community Ask a question Yelp users haven't asked any questions yet about Danny Pulaski - State Farm Insurance Agent. People also searched for Insurance State Farm Agents Farmers Insurance Agents Independent Insurance Agent Insurance Brokers Recommended Reviews Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews. Username Location 000 Choose a star rating on a scale of 1 to 5 Select your rating With so few reviews, your opinion of Danny Pulaski - State Farm Insurance Agent could be huge. Start your review today. Overall rating 3 reviews 5 stars 4 stars 3 stars 2 stars 1 star Yelp Sort Filter by rating Search reviews Search reviews Denise C. TX, TX 13330 May 23, 2023Updated review Outstanding service. Great prices. All the professionalism of a big brand and courtesy of a local office. Ask for Morgan, she'll knock it out of the park for you. Would highly recommend. Apr 25, 2022Previous review I have been with State Farm for many years... it's always a pleasure to speak to your staff! They're personable, knowledgeable, and extremely customer service oriented. Read more Lauren L. Dallas, TX 020 Aug 11, 2025 Danny Pulaski - State Farm Insurance - Frisco, TX 75034 The worst customer service I have ever experienced. My first four years with the agency were fine, but in the last year or so, things went downhill fast. They began regularly charging me double, and I had to call in almost every month to get it fixed. I repeatedly asked to speak with Danny, but not once did he reach out to me as a customer. Then came "ED" -- easily the worst employee I've ever dealt with at any State Farm location. All I wanted was to confirm that my policy was closed and that I didn't owe any more money. Instead, he couldn't answer basic questions, became confrontational, and told me he could treat me however he wanted because I was "no longer a customer." Every time I asked to speak to someone else, he kept arguing, trying to get the last word, and lying about what he could see in my account. Finally, in a dismissive, aggressive tone, he said, "No, you don't owe," as if he just wanted to shut me up -- sounding uncaring, arrogant, and completely unprofessional. Then he hung up on me. When I called back, he answered with, "Are we really going to keep doing this?" I was stunned. For the fifth time, I asked to speak with someone else and finally got Josh, who was professional, thorough, and able to answer every single question without issue. I should have left much sooner. State Farm's prices kept going up until they were charging me over $260 a month for car insurance -- I had been paying about $150 before. Now, I'm with AAA, paying $170 a month and have my renter's insurance bundled in. It's highway robbery the prices State Farm is trying to enforce. Danny's office lost my business forever. ED was dirty, disgusting, mean, and the final straw. This office will fail because of him and the constant mistakes made by its employees. I wanted to reach out so hopefully they don't get to treat anyone else as they treated me this afternoon.

Danny Pulaski - State Farm Insurance - Frisco, TX 75034…read more The worst customer service I have ever experienced. My first four years with the agency were fine, but in the last year or so, things went downhill fast. They began regularly charging me double, and I had to call in almost every month to get it fixed. I repeatedly asked to speak with Danny, but not once did he reach out to me as a customer. Then came "ED" -- easily the worst employee I've ever dealt with at any State Farm location. All I wanted was to confirm that my policy was closed and that I didn't owe any more money. Instead, he couldn't answer basic questions, became confrontational, and told me he could treat me however he wanted because I was "no longer a customer." Every time I asked to speak to someone else, he kept arguing, trying to get the last word, and lying about what he could see in my account. Finally, in a dismissive, aggressive tone, he said, "No, you don't owe," as if he just wanted to shut me up -- sounding uncaring, arrogant, and completely unprofessional. Then he hung up on me. When I called back, he answered with, "Are we really going to keep doing this?" I was stunned. For the fifth time, I asked to speak with someone else and finally got Josh, who was professional, thorough, and able to answer every single question without issue. I should have left much sooner. State Farm's prices kept going up until they were charging me over $260 a month for car insurance -- I had been paying about $150 before. Now, I'm with AAA, paying $170 a month and have my renter's insurance bundled in. It's highway robbery the prices State Farm is trying to enforce. Danny's office lost my business forever. ED was dirty, disgusting, mean, and the final straw. This office will fail because of him and the constant mistakes made by its employees. I wanted to reach out so hopefully they don't get to treat anyone else as they treated me this afternoon.