Stay away from this office! Poor communication, does not help in answering questions or acknowledge…read morethat I've cancel policy's. My whole family has an hard time with the office personal.

18 year old daughter gets in not-at-fault fender bender two years ago and a speeding ticket around…read morethe same time. They raised her rates. She pays on time and has had no issues since. They canceled her from our policy on the 2nd of February 2022 and we didn't find out until my daughter went to pay her insurance today. They say they tried to call me once. No emails, no notifications on app, no calls to my wife or even to my daughter. She's been driving around without insurance all month and this office barely even tried to let us know. Communication has been a problem with this office since day 1 and the only reason we hadn't switched yet is that it is a pain to do so. (which they apparently count on for customer retention) If you turn your GPS off for 2 seconds Statefarm sends you an email and the app blows up your phone. Full on Defcon 5 status. They drop a driver off your insurance and its crickets. If you have to get Statefarm (god why?), do yourself a favor and find another office to get your policy through.

Bret and Alliance Insurance Agency were amazing! We had awesome customer service from start to…read morefinish. It was a very personalized experience with a real consideration of our current needs as well as our financial situation. If you want an agent dedicated to giving you a first class, personal service, Bret and Alliance are first rate!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Kyle's Agency has handled my Auto/Home/Life Insurance polcies for well over a decade and I couldn't…read morebe happier. Dora has also been very helpful with all my requests. I definitely recommend this team.

Switched over from Geico and couldn't be more happier about that decision!!…read more In a world that is becoming more automated, we tend to forget how awesome dealing with local businesses can be. Bri Leach was so eager to help and recommended services that saved me even more money. I highly recommended this agency. The icing on the cake was receiving a personal, hand written thank you card from my State Farm Representative Thank you for the awesome service and support

Denise and the entire team over at the Thumann Agency are the best people in Dallas for any…read moreinsurance needs. I'm based all the way in Pennsylvania and needed some help with a unique Dallas project that none of the national guys were willing to help with. One email to the Thumann Agency and Denise called me mere minutes later anxious to get started on my needs after ensuring she understood the full situation. While Denise wasn't quite able to get what I needed done, she was certainly the most willing to go above and beyond what I asked her to try. Additionally, she kept in touch throughout the entire process so I wasn't left in the dark while she kept trying different approaches to try to help. Despite not being able to fill my needs entirely, I'm still recommending her specifically and the entire Thumann team to anyone and everyone I run across in the Dallas market as I know she'll take good care of them. Thank you Steve for having such a great team and keep up the fantastic work!

The agents at Thumann Agency specially Nida Pasha and Desni Cox are two of the best insurance…read moreagents I have ever worked with. They understand our insurance requirements and are always happy to answer all my questions including the complicated ones. They are forbearing of the pressure I put upon them whenever I am in need of quick response. The types of insurance coverages we purchased from Thumann Agency are general liability, workers comp, business insurance i.e. coverage for contents of warehouse, commercial and personal auto, renters and home. These agents are more than happy to shop around for us.

Hands down, best insurance agency ever…read more I mean, who likes paying for insurance? I sure don't. But dealing with Diana and Ron are like dealing with family (the kind you like anyways). Always responsive, fast with quotes, and best of all - they shoot you straight! A NO BS approach to customer service. I've been with them for years and have rolled all my coverages under them. I mean hell, I trust them with my life (insurance).

i've been using the Michael Fouche insurance agency for 25 years. The prices are very competitive…read moreand the service is excellent. I can always reach someone to help me with any problem. I appreciate how the staff gives me suggestions on how to decrease the amount of the policy. if you need insurance for your car, home or boat, call Michael Fouche insurance agency.

Jason Olsen with Phoenix was amazing stepping me through the horrible process of insurance renewal…read moreincluding home, auto and umbrella. I had been working on it for weeks with other agents and it was a horrible experience. Then a friend recommended Jason saying he was so knowledgeable and helpful. Thank God i reached out to him. Jason was able to take care of everything in a day, got me the best (CORRECT) coverage AND saved me a ton of money. I cannot recommend enough!!

Jason at Phoenix Insurance was incredibly helpful and awesome. I was having issues with my…read moreinsurance company of 20 years raising my rates super high and not communicating well. I was reluctant to leave and felt overwhelmed. Jason handled everything right away and helped me find better coverage at an affordable price without any extra stress. He worked around my schedule and made it easy to get in touch with him. I felt treated like a human, not a number. I am so grateful for him and the people over at Phoenix.

John Kraft State Farm insurance has been a delight to work with. Every one of the employees that we…read morehave dealt with have been very professional, courteous, knowledgeable, helpful and super responsive. We are thrilled that we chose John Kraft insurance. Sherrie has been outstanding to work with. I highly recommend John Kraft State Farm Insurance. George S

We have had John and his team as agents since 1997. If you're looking for a team that will always…read morebe in your side you've found them. Over the years we've had to use them several times and each and every time I have felt that they take a personal interest in our claims. It's like having your best friends helping you out at a time you really need it. Hard to find this kind of team these days. Our son recently bought his first home and it wasn't even a question where he's go for his insurance needs.

Travis and his team are absolutely awesome. We happen to have our 5 vehicles fully insured and our…read morehome. Melena is very knowledgeable in all aspects of insurance and they always provide excellent customer service. Would totally recommend Travis for all of your insurance needs! Will be calling soon to get educated on life insurance policy!

Travis and his team are awesome to work with. They have helped me numerous times with ease. They…read moreare so quick to respond and very personable. I highly recommend this office.