Reception staff is borderline rude. Doctor is abrupt, and my after-visit printed summary said a…read morelot of physical exam procedures were done that actually were never performed. The wait time was over an hour. He told me he was prescribing one drug, but when I went to pick up the rx, it was something else. Receptionist checked the chart and said it was correct. I told her again that he had said something else. She said,"Well, what am I supposed to do?" I had to tell her to talk to him. She called back, and indeed, it wasn't the drug he said. Won't be going back. The worst experience I've had from any medical provider's visit.

Dr. Hermenau and his office staff are very polite and professional. My husband recently had a very…read moresuccessful surgery. The office is very comfortable for his patients.

I would like to file a complaint against Officer Garces, M. Badge # 8279. I was at Dr Michael…read moreKeller's office and having a discussion about them denying my medical care due to my inability to pay my co-pay. I was on the phone with the Humana Insurance company trying to settle the situation and see my doctors when the two police office tap me on shoulder and told me to hang up the phone. I told no because I was talking to the customer representative but Office Garces yanked the phone from my hand and hung it up without even letting me said goodbye. He told me that I need to leave the property and said why. I am not doing anything illegal, he said that I was trespassing. He then decided to grab my arm very tightly and forcibly yanking me out. I told him that he was hurting me and he asked his partner to grab my other arm and told me that they will be bringing me to jail for what for asking my doctor to not deny me of medical care just because I cannot afford my co-pay? I never break the law nor have any police record and I never had any problem whatsoever with the police but today, firsthand I experience the horror of police harassment and abuse of authority just like the situations that they show on TV. I thought those only happens in big cities and all but I guess it happens here in small town of Yuma as well.

From the owner: Dr. Keller founded San Diego Arthritis Medical Clinic in 1975. He expanded the practice to El…read moreCentro in 2000, when the community lost its only rheumatologist. He is Board certified in Internal Medicine, a Fellow of the American College of Rheumatology, and a member of the American College of Physicians. Dr. Keller has appeared many times as guest lecturer to medical staffs and to the public. He has served as principal investigator in over 100 clinical trials. Dr. Keller is a longtime supporter - and past honoree - of the Arthritis Foundation. His involvement with the Arthritis Foundation spans nearly 40 years, as a physician and a member of the board of directors. Half a million people in San Diego are touched directly by arthritis, which is one reason Dr. Keller has made it his life's work to care for people who suffer from arthritis, osteoporosis, and other chronic pain conditions. Dr. Keller is a proud husband, father and grandfather. When he's not treating patients, you might find him riding horses or playing his accordion. Dr. Keller is a recommended physician in the Sharp Hospital network, El Centro Regional Medicine network, and the Yuma Regional Medical Center network.

This office cancels appointment because you do not complete the registrations form out online when…read moreI was not told this had to be done. I have been in pain for a while, and it seems like they do not care. They do not even call you to let you know what is going on in person.

I was in pain due to arthritis in my knee. Dr.Henderson asked me pertinent questions and listened…read moreto my concerns. I was impressed with his professional and yet personable communication. The office was efficient and friendly. I am relieved to have found this superb medical care here in Yuma!

At first I had my doubts about acupuncture. Now I'm a believer in this method specifically for pain…read morerelief. A few months before my primary doctor ignored my questions about back pain and suggested I take over the counter pain medication. Later, my lower back pain spread down to the backside of my left leg. At that time, a pain specialist determined I suffered from severe sciatica pain and surgery was probably the only solution. My pain started in my lower back and radiated to my glutes, hamstrings and when standing it would shoot sharp pain to my calf. Dr. Elise Mankoska knew exactly how to relieve my pain. She was very knowledgeable about acupuncture, insightful about natural ways to heal my body, and reassuring throughout my whole process. Prior to getting acupuncture, I was basically immobile for a whole month without much movement. The only comfortable position was laying on my stomach. My first time coming to Dr. Mankoska, my pain level was a 8 out of 10. She made controlling my pain a priority and did everything she could to help me. She made me feel important and valued as a patient by listening and paying attention to my concerns. After 3 visits, I was almost 90% recovered. After a whole month of severe sciatic pain, I was finally starting to have some relief. I also tried chiropractic care prior to this with no change in my condition. Im glad I decided to try acupuncture. As I continue to strive to be a healthier me, and manage the ways I can control my pain, I will continue to do acupuncture and have regular visits with Dr. Mankoska! Thank you Dr. Elise Mankoska I am grateful for you and your staff & appreciate all your help!!! Top tier service!

This sets the gold standard for chiropractors! instead of a five minute session, often accompanied…read moreby bone crunching sounds, Dr. Mankosa starts by finding out what's wrong and then follows through with a well-thought out treatment plan. Best of all, the treatment is effective! And, to top it off, the staff is very professional, very friendly and a delight to be with. I look forward to each visit and am thankful for each treatment.

I've seen Doctor Jacobo several times over the years. I first traveled from Yuma to El Centro,…read moreCalifornia where Doctor Jacobo was in private practice at the time. Doctor Jacobo is old school medicine with patient centered results, not one that watches the clock and hurries you out of his office. I highly recommend Doctor Jacobo if you're looking for a gre Neurologist.

I, too, work as a healthcare worker at the YPG Health Clinic, and some have told me I am the most…read moreorganized professional they've ever met. However, after witnessing this front desk, I felt the need to get my life together as effectively as this front desk. The front desk staff, Denise and Andrea, were very organized. We can all agree that the front desk of a business can make or break the establishment. BioMedical Group is lucky to have competent front desk staff and caring ones. They don't have to repeatedly cold call patients with confirmed appointment dates days/weeks out, yet they do to ensure you are taken care of as soon as expeditiously possible. Denise uses a handwritten triaging process to track patients who could fill canceled appointments. How often have people been told they'll get back to us, only to never hear from them again? Not on Denise's watch. Please give Denise from this BioMedical Group clinic a raise, or some other company will utilize and develop this professional's administrative time-saving potential one day. All the staff were excellent; however, the MVP of the day-to-day is Denise. Good job, and thank you very much for your service.

I wouldn't recommend Dr. Woldemichael to my worst enemy. I have been dealing with serious medical…read moreissues since that fateful night, 4 years ago when I had kidney stones. He placed a uretal stent, but neglected to inform me it needed to be removed within a couple months, AT MOST. He didn't even explain the purpose or necessity for the stent. So, I resume my life, believing I will have it for the rest of my life. Fast forward 2 YEARS, I never received ANY attempts from Dr. Woldemichael's office to contact me at all. You know, like" Dear Ms. Blah Blah, it is URGENT you contact my office regarding the uretal stent needing to be removed. Serious complications may arise if it is not removed" etc. Not a word. So after about 18 months, I begin having some issues with painful urinating, pain and blood when being intimate with my partner, and worse...At 40, I can no longer control my own bladder. Yep, Depends at 40. MORTIFYING!! Then, I can't completely void my bladder. Yep folks, 8-10 drops every 20-30 mins. ZERO RELIEF. Of course, I think UTI and purchase antibiotics. No help, so off to the E.R. I go. Where I spend the first week waiting for Dr. W. to be on call, and another "Urologist" (Who literally told me, I'm not gonna even look at your case, I'm going to refund any money paid to my office and DELETE YOUR VISIT, but that's for another review) Finally, after a week, Dr. W. graces me with his presence. For the next week I'm in the hospital, he performs a procedure and removes a 3 CM stone from my bladder, performs some shockwave treatment to break up ANOTHER 3 CM stone that was stuck in my kidney. Still didn't remove the stent, said it's stuck in my kidney, however my kidney has been damaged by the shockwave and him practicing laser tag with the stone. Discharged from the hospital, appt made for one more shockwave treatment. I went to outpatient surgery for this one, and DAMN, that one hurt bad. I was ushered out as soon as I was coherent enough to dress so quickly by the nurse, that I'm sitting in passenger seat and notice, I still have an IV in my hand and have to tell to the nurse to remove it right outside the hospital doors. No prescription, no doctor W letting me know the outcome. I had to call his office 3 hours later for pain relief, which his snotty receptionist tells me "Well Ma'am, if you hadn't left the hospital before being discharged, you would have your prescription." Yes, you idiot, I just grabbed my clothes and ran for my life, right? Yep, and she was the office manager. Had no clue A NEW STENT WAS PLACED THAT DAY. I had resolved to wash my hands with this incompetent office personnel, and a Dr who seemed too busy or too arrogant to properly inform this patient. I give him and his office negative 10 stars if I could. And this is just part one. Stay tuned for part two, 2 years later in next review

My dad went to see Dr.Woldemicheal about 3 weeks ago. First of all he had to wait two hours after…read morehis appointment until he was seen by the doctor. They told him it was an infection. They gave him antibiotics and sent him on his way. 3 weeks later the growth had not gone down at all. My dad went to see another doctor this morning and turns out he has testicular cancer. DO NOT GO TO THIS DOCTOR. This isn't the first case and wont be the last!!!!

Referred here with military insurance for shoulder injuries for rehab. As soon as I signed in, the…read morewait wasn't long until they had me going on my therapy. Very efficient, helpful and friendly the staff was, from the receptionist to the head doctor. The therapy activity area was open bay and sometimes it felt crowded, but there was still space to get things done. When I left, they had just opened another section with an above-ground swimming pool for water therapy sessions. Overhead TV's, a clean bathroom, ample parking, small waiting area....no complaints; I never waited that long for an appointment. On my last appointment I asked the head doctor for copies of exercises I could do; he said I could look them up on the internet and he'd email me what they had on file but he never did. Overall, a good experience. Hopefully I won't be back, though!

A little more information about your injury and what to expect would be helpful. The doctor's…read morebedside manner is a little lacking. He's very short, and it would be helpful to be given more information on your recovery processes. I never had a hard time getting appointments and never waited for an excessive amount of time.

Had the best customer service with Dr. Shehata! His staff was amazing. I came down from Phx to Yuma…read morejust to get his care. He took his time and told me his honest truth and suggestions for my health. I felt at peace when I walked out of the office. Thank you so much for taking care of me.