Reception staff is borderline rude. Doctor is abrupt, and my after-visit printed summary said a…read morelot of physical exam procedures were done that actually were never performed. The wait time was over an hour. He told me he was prescribing one drug, but when I went to pick up the rx, it was something else. Receptionist checked the chart and said it was correct. I told her again that he had said something else. She said,"Well, what am I supposed to do?" I had to tell her to talk to him. She called back, and indeed, it wasn't the drug he said. Won't be going back. The worst experience I've had from any medical provider's visit.

Dr. Hermenau and his office staff are very polite and professional. My husband recently had a very…read moresuccessful surgery. The office is very comfortable for his patients.

Referred here with military insurance for shoulder injuries for rehab. As soon as I signed in, the…read morewait wasn't long until they had me going on my therapy. Very efficient, helpful and friendly the staff was, from the receptionist to the head doctor. The therapy activity area was open bay and sometimes it felt crowded, but there was still space to get things done. When I left, they had just opened another section with an above-ground swimming pool for water therapy sessions. Overhead TV's, a clean bathroom, ample parking, small waiting area....no complaints; I never waited that long for an appointment. On my last appointment I asked the head doctor for copies of exercises I could do; he said I could look them up on the internet and he'd email me what they had on file but he never did. Overall, a good experience. Hopefully I won't be back, though!

A little more information about your injury and what to expect would be helpful. The doctor's…read morebedside manner is a little lacking. He's very short, and it would be helpful to be given more information on your recovery processes. I never had a hard time getting appointments and never waited for an excessive amount of time.

The PT trainer waited until final day to provide a mandatory certificate of disability for my…read moreCalifornia bar exam only so she could demand 200$ from me. Greedy and no remorse for patients. Didn't call back to apologize for ruining such an important exam. Receptionist never called back to make timely appointments nor show concern for health. Luckily, found PT at another place immediately to continue my treatment.

I have been going to Dan for a lot of years and have always highly recommended him. He doesn't…read morejust stick you on a machine and leave you to it. He uses hands on manipulation, asks you where the most pain is, and focuses on that. He doesn't switch you around from one therapist to a different one each session. Only one therapist gets to know you and how each session is working, as well as communicates with you and learns what is successful with each session. Dan, as the best therapist there is, watches you when you are approaching for the session, and he can see what the problem is before any words are exchanged. The biggest downfall for some is that they aren't willing to do the stretches or exercises he recommends, and that is on the patient. I have watched Dan's business grow over the years, he taught himself to learn Spanish so he could communicate with the Hispanic patients, and did all the mounds of necessary paperwork to be able to take on VA patients. Over the years, he and his wife Kyri have become involved in community events and has become a very important part of Yuma's best to offer. When I tell family members they need to be able to find a therapist like Dan, I realize more than ever how lucky we are to have him, because they can't find one. Kathy Wallner

Terrible unorganized doctors office. Treat you like you owe them your gratitude depending your type…read moreof insurance. They messed up my initial appointment and are hard to get a hold of.