Wow! Just Wow! Not enough stars! Our former insurer dropped…read moreus with only two days until policy expired--we never received the cancellation letter they said they sent; no backup emails or texts. We are in Sonoma Valley, high fire area. No one seemed to want to help us. Rob took the time out of a VERY busy day to help us get CA FAIR Plan coverage as well as additional Farmers HO coverage. He was responsive like NO other agents I called, and asked pertinent questions to customize our coverage. Nobody else did this: all cookie cutter quotes. He was fast, patient, efficient, kind and personable. When all done, he said "Welcome to the family." Meanwhile, six or more agents I called yesterday haven't even returned my calls yet. Like I said, WOW! So grateful! Will sleep tonight!

Rob goes above and beyond to help his clients. He is responsive, thorough and assists more than any…read moreother agent I have dealt with. Homeowners insurance is not easy to navigate in this fire zone zone, but Rob persists while other agents give up or don't even respond. Very grateful for his level of knowledge and professionalism!

State Farm dropped my homeowners policy due to general fire risk in California -- despite me having…read morehad bundled insurance for 52 years with zero claims history. Word of mouth led me to contact Brian Hunsaker at Farmers, and he worked with me to create a new bundle of home, earthquake, car and umbrella insurance. Brian has a direct and personable communication style that allows him to understand and meet customer needs. A highly recommended business!

Brian is a great agent. So attentive to detail and will work to keep hard you protected. I've had…read morean accident or two and glad to have Brian and Farmers on my side. Also love your new location in Windsor.

Having never purchased something out of state and wanting to avoid the DMV at all costs, I quickly…read moregoogled options in my local area. Argos popped up and I was quickly returned by email AND phone on how they could help me. Joel was communicative, flexible, and made what could of been a stressful experience, quick and simple!! Even was helpful when we ran into a hiccup on paperwork end and was accommodating to our situation and the holiday weekend. We were very pleased with our experience with Argos and will recommend them to anyone who is needing services!! Thank you Joel and Argos!!

Joel and Natalie were great help. Always cheerful on the phone, gracious in person. They know there…read morestuff. Registered an RV from out of state, no issues. It is almost impossible to registet at DMV these days. This is quick and painless and a bargain.

I cancelled my policy with Allstate over 3 years ago. I continue receiving solicitous phone calls…read moreafter repeatedly indicating I'm not interested in coming back to Allstate. Today I received another badgering phone call. I told the sales agent from your office that I am currently homeless and without a vehicle. Her response was, "Do you have any friends or family who might need insurance?" I absolutely cussed her out and hung up. Do better a$$holes

Joseph Lehr went above and beyond in assisting us with our renters insurance policy. Super…read morefriendly, respectful and incredibly helpful. Highly recommend. Thank you Joseph!

Purchased an insurance policy from them, after I went home and looked at the policy, I decided it…read morewas not what I thought it was. I called and cancelled the policy, 1 hour after I left the office. They had already processed my check! Now I am waiting for a refund, $4000, and its going on 4 days? Very hard to contact Robert, not happy with any of this process!

If you're looking for poor service, rude attitudes, and zero accountability, this is the place…read more Once they've got your money, don't expect help with anything. I've had insurance for over 20 years and have never dealt with anything like this. I gave this company a shot, and it's been nothing but stress ever since. They lost all my info and won't bother contacting IT to fix it. The lack of professionalism and the way the staff act like victims instead of taking responsibility is honestly shocking--especially for a company this big. It's been over a week, and I'm still waiting to hear back from Robert or Leslie. Just a heads-up to anyone thinking about using them--proceed with caution.

Sadler & Company, Ralinda especially did a great job securing our business insurance. Helping us…read morethrough the nuances of several forms and requirements. Greatly appreciate their help Tom Martin Responder Solutions

I worked with Sadler for many years on my commercial property insurance coverage, with no issues…read more However, this past year they allowed my insurance to cancel my coverage without informing me, only notified me 5 months after-the-fact, and never provided any explanation, recourse or options. It took constant prodding and multiple requests to even get the minimal information regarding how those could possibly have happened weeks after I learned about the matter on top of the 5 months during which I had no indication of a problem , and I have had to go elsewhere to get coverage. It might have been handled in a worse fashion, but it would not have taken much to achieve that bar.

David is THE consummate professional. His in depth knowledge about insurance coverage makes him an…read moreexcellent resource. He is well versed on HOA governing documents and providing the proper coverage. As a property manager I found reviewing insurance policies following the fires and insurance horror stories helpful and eye opening. With David's expertise, several of my association's have embarked upon revising their documents and have a better understanding of what is required. Of course, David already had them properly insured. Many of my co-workers use David's services; he is highly regarded and always responsive.

Horrible customer service. Most recently, I tried multiple times over the span of a few weeks to…read moreget some documents I needed, and not only was my personal agent (David Cowley) NEVER available, he never replied to any of my multiple messages I left for him with his other coworkers in the office. This was definitely not the first time either that he went MIA. And whenever I did get to speak with another employee, they always gave me the run-around and kept telling me they'd reach out to me with further information to make sure my issue was resolved, but did not follow-up whatsoever. I DO NOT RECOMMEND THIS AGENCY OR OFFICE AT ALL.

Rude on the phone and asked for a manager to call, never did. Been a customer for 29 years so, they…read moredon't care about loyalty

Unparalleled customer service!…read more Marissa Magnelli has been our business insurance agent for years and I cannot express how exceptional her service is. Her commitment to understanding the needs of my business and expertise in the field is evident in every interaction with her. She is dedicated and always gets back to me in a timely matter to answer my questions and/or provide guidance whenever needed. Her professionalism and efficiency is invaluable to my company and I feel at ease being in such good hands. I wholeheartedly recommend Marissa Magnelli to any business owner seeking the best of the best in insurance services. Thank you, Marissa, for your exceptional service and support! Here's to many more years!

Have been with Loewen Insurance Services for YEARS! Any…read morequestion is met with a complete answer and always with a smile. We have all of our home/car policies with them and highly recommend them

Jan and her team were excellent to work with. They stepped in and supported us after we were…read moredropped by our previous insurer. Maria took the time to thoroughly shop for a new policy and secured one for us quickly. She clearly explained the differences between choosing an out-of-state company versus one regulated by the California State Insurance Commissioner, which made our decision much easier. We truly appreciated her patience and the time she spent guiding us through the process. We came into this situation feeling frustrated and upset after being dropped solely based on our zip code. Maria helped us understand that we weren't alone and that many others in our county were facing the same issue. The level of customer service and care we received meant a great deal to us.

They have held my hand while helping me to decide where to invest my money best. On top of that…read morethey offer occasional sessions to try and inform us of what is going on with Medicare, taxes, and different investments.

Great team and very knowledgeable. I moved my accounts to this firm recently. Away from a large…read moreconglomerate