We used them 4 yrs ago for our son's flat individual headstone. The headstone came out very nice…read more Looked just like the picture in the brochure. Headstone is still in good condition. Hasn't faded or chipped.

i am not satisfied at all with the work they did nor the time they took to do the headstone. i was…read moretold it would be done by jan or feb at the latest and it was not done until late april. i stayed in touch with them and called them on a regular basis...they had over a year to get the work done and they still did not get it done in time.

I cannot express how grateful I am for City of Oaks Cremation during the most devastating time of…read moremy life. My 31-year-old son unexpectedly passed away, and from the very first phone call with Olivia, I felt a sense of comfort and care that I truly needed. Her gentle voice, compassion, and patience meant more to me than words can describe. She took the time to explain everything clearly and never made me feel rushed or overwhelmed. From beginning to end, she handled every detail with such kindness and professionalism, making an unbearable situation just a little bit easier to get through. The team did an absolutely beautiful job preparing my son for the family viewing--he looked peaceful, and that is something I will carry with me forever. I also had the honor of meeting the owner, Edward, who was incredibly kind and comforting. You can truly feel that this is not just a business, but people who genuinely care. I will never forget the compassion they showed my family. I highly recommend City of Oaks Cremation to anyone in need of their services.

Excellent And curious Service. Thank you for all you do. Staff are very helpful. you are needed and…read morewelcomed in our community.

Very Unprofessional.They don't even have a real person answering their phone during business hours…read more‍‍‍...You have to text to set up a conversation for a plot or any other services ???

I am writing this review as a rebuttal to one that I wrote on 3/13/24. The concerns that I had…read morehave been addressed and an agreement made to better up keep of the area where my Love one was laid to rest.

Every aspect was covered and handled in a Professional manner…read more Jessica was just fantastic in Leading me thru the process and what they would do for my daughter. Every request I ask for or needed was addressed by Jessica, Chris, and Tonya !!!!! I "HIGHLY" recommend their services.

The worst! They tried to bribe me to leave a good review!…read more To me, they are unethical, shady, irresponsible and shameful. They told different stories on actually cremating the mementos to be cremated with our loved one, and then when I said I was going to leave honest reviews about them, they offered to give me my money back if I removed the negative reviews. Look on their other reviews on different sites for examples of dishonest dealings, one review said a wedding ring of the deceased was removed by an employee and the police tracked it down to a pawn shop. Be warned about this business. You owe your loved ones better.

Very unprofessional directors. After our daughter's passing the would not return phone calls. Had…read moreto drive there to schedule a meeting to discuss the death certificate and select an urn. Was contacted by the Funeral Home Manager, Ryan. I explained to Ryan that I had just lost my child. I was very emotional as was hoping that I wouldn't have any additional stress to deal with. As with all businesses things fall through the cracks. Ryan called me and was very apologetic knowing that it is hard to lose a child. Bright Funeral Home was very gracious and all my needs were fulfilled.

We have used Bright's for years, my dad, papa, granny, uncle, great grandfather and more. I can…read moretell the Brights have sold out. Since the 1st encounter with Nicole I have felt rushed and only talking about money. 1st encounter we asked for a moment and she followed us into the room and tried to stand their while we were talking we had to ask her to leave the room. We had already said something to Tommy and she seemed better last night until at the wake she interrupted us to have us sign another document that could have been done when we got there or after. She seems to have a fake demeanor and just how she speaks to family it seems condescending. When they dropped the stand and chairs off at the house not one word was spoken by her or the gentleman helping her. They make you fill out the obituary on your own instead of asking infor to do it. I have been to several services in the last 2 years and the funeral home didn't rush you or make you fill your own stuff out. Then today it was just rush rush rush and when the service at the chapel was over we waited 20 mins for the cop to arrive (I know they can't control the cops). But while we were waiting no one seemed to know what was going on this one didn't know where they were going another one had to get her phone how can they not know where the hell they are going?!?! When we got to the grave side they hadn't even had the service and she was asking do you want to stay for the casket to be lowered. I have NEVER at any funeral that I've been to been asked or seen that. I said yes. They didn't even wait for friends to leave and started lowering the casket then proceeded to have the dirt truck pull up getting ready to unload it. I didn't say we wanted to see dirt put on her and they tried to say we requested it. Who would request that!!! Why do you not at least let the family speak to the guests before doing that. When Tommy and Randy ran things it was nothing like this. For my dad's and papas we stood around talking and they didn't rush anyone they said take your time. Family could talk to people who attended before being rushed out of the cemetery because they want to leave. So unprofessional, with EVERYTHING. I do not recommend any one use them. I have no words for how I feel I am ashamed that I picked them for the amount of money they charged and how this was done is terrible. I already had to deal with the sudden loss and to be rushed is unreal. I would advise anyone to use someone else. I've heard Lancaster's is good. As for me and my family and friends we will never use Bright's funeral home again. I will make sure to let everyone I know or meet know how this place is now. After I called and left a message for Betty Bright to call me back, the manager Brian called me, he said it is normal to ask family at graveside what they want to watch. I thought a funeral was planned out from start to finish why was this not discussed all he could say was I am sorry we didn't meet your expectations. I told him I would be talking to Betty, Randy and Tommy.

Services for my aunt were held with professional individuals. We used the separate space for…read moreeating and everything was handled with care. Thank you.

Valencia E. I would not recommend Lea Funeral Home to…read moreanyone. My family member looked horrible. They should be ashamed of themselves. When we left her at the hospital she looked like she was sleeping. When we walked into the funeral home I thought we were in the wrong room.I said that's not the same person I left at the hospital. I wish I could give a rating of "0".DISGRACEFUL!!! Please don't use this funeral home. RUN!!!!!

I never thought about the need for a funeral home until my husband died suddenly. I knew I…read morepreferred to use a local Chapel Hill company and am so glad I chose Walker's. I dreaded going there for the first time, but was immediately put at ease. Timothy met me, sat down with me and explained everything. Although I arrived with a rough draft of the obituary, Timothy helped me finalize it and select a photo. He explained about the cremation process, explained the various urns. I opted for the compostable one, as I am planning to spread the ashes. I asked about the certified Death Certificate. Timothy was very helpful. I was ready to purchase 10+, but he advised that 5 would probably be more than sufficient and if I needed add'l ones, just phone Walker's and they will order them. It turns out he was correct--5 has been plenty. He did not try to oversell in any way. He was very respectful of the grieving process. When I returned to collect the "cremains", I again was assisted by wonderful staff who helped make a sad event not quite so sad. I highly recommend Walker's Chapel Hill. They show compassion and respect and assist throughout the process.

Good service and communication from the team there in dealing with our family. Services were as…read morerequested and for the value we expected. We would recommend Walker's services for any family's needs.

It's a genuine pleasure to write this review. We recently utilized Bryan-Lee Mortuary in Raleigh…read moreto facilitate the burial of my Mother. There was a viewing here in Houston, then travel via Air to North Carolina, and lastly auto transportation to Wake Forest to bury. Through Bryan-Lee of Raleigh everything went without any issues! The average person will most likely be distraught when trying to arrange for burial or cremation. Fortunately for us, Bryan-Lee Mortuary in Raleigh has an extremely helpful staff. They set up everything for us with minimal efforts on our part. So, we could do what we needed to do, grieve and support with family and friends. Justin, Maria, Ed and the whole Bryan-Lee crew were in a word: Exceptional. Not only did Justin let us know everything that was going on in the process; he also handled any issues that came our way. Every time I called, Maria answered the phone! It was nice NOT talking or pushing buttons through an auto-attendant... Although I sincerely hope I do not have to utilize their services in the near future, but if I do, I will be returning to Bryan-Lee Mortuary in Raleigh in the future.

While it feels a little weird to review a funeral home, I want to share my family's positive…read moreexperience with Bryan-Lee. I hope this will help others who don't know much about planning funeral arrangements (as my mom, brother, and I did not), and perhaps it will lighten their burden a bit. My dad passed away two weeks ago. We did not make arrangements in advance because while we knew his terminal cancer was going to end his life, we could not anticipate it happening three days after the doctors told us there was nothing more they could do. So we were in quite the bind at UNC Hospitals at 2 AM when we had a body and no idea what to do from there. We were interested in a place near downtown Raleigh, and Bryan-Lee was referred to us. Do not let its Wake Forest Rd. address throw you off. It's located just past where Wake Forest Rd. and Person St. downtown turn into each other (near the Krispy Kreme). In fact, Bryan-Lee is located in the Historic Mordecai district, in an historical home, which my dad would have really liked. Bryan-Lee handled everything with ease: They made the arrangements with the hospital to pick up my dad's body. They handled the cremation as well. They gave my mom a financial information packet about handling bank accounts and the steps to take after losing a spouse. They gave us all of the instructions for writing an obituary. They submitted our piece to the newspapers we requested. One of them was a paper in South Carolina, where I grew up. Andy from Bryan-Lee e-mailed me the day after Dad's obit ran to tell me that he had called that paper after he noticed the online article did not contain a picture of my dad. They assured him that the print version did run the photo, and he wanted to be sure to write that to me before I looked and got upset. Attention to detail, consideration, and customer service like that made Bryan-Lee a great business to work with. The space itself, where my family held a visitation, is lovely. It reminded me of a country club and living room at the same time. By that, I mean it is formal and classy while also comfortable. There were chairs and sofas around the room (which was very large). They have a way to play music if you bring some (though we chose to play it from my brother's computer). They provide ample tissues, mints, and water. They also direct guests arriving to the proper room, take their coats, provide empty boxes so we can take flower arrangements home, handle all of the paperwork required, and other things I'm sure I did not notice. Overall, my family was very pleased with Bryan-Lee Funeral Home. They are friendly professionals who really make you feel safe and welcome when you are otherwise feeling sad, confused, and in a vulnerable position. I recommend them to anyone in need of their services.