I had been on a quest to find the mystical old man / preppy shoes that the wife had suggested I…read moreshould wear when slacking. I had not been successful in finding these at multiple stores I went to, or I should say I did find them but for some reason they're shaped for men with really really odd heels and it took 3 sizes smaller than usual to come close to conforming to my feet's demands. Upon entering a representative came up to me and asked what I was looking for, I said X, he said he had never heard of X, I pointed at the shoe directly behind him that the wife was holding that said X on the box. He said oh. No biggie as I had not staked my life on a random shoe salesman's abilities to know brands. Purchase went as purchases do, it was a shoestore, prices were ~20% less than supposed average, I got my old man / preppy shoes and can now slack in peace.

4/5 because the store was pretty messy on a Monday morning. There must have been a made rush over…read morethe weekend. 5/5 for customer service and for having exactly what I was searching for in-stock. Yay!

Best place to bye shows nice staff a guy named Benjamin Sutton who works there is really nice and a…read moreawesome and cool to be around so will recommend giving him a raise so I recommend this location to every one

Great experience I just wanna take that little boy Chris that works their home with me. He's so…read morecute and plump they had sketchers which I love. Chris helped me find my size. He's so nice. I love his little hair and his earrings.

I've been shopping here since the store open I like the selection and quality of the productsread more

I've been several times when driving through traveling. It's Hit or miss! But it's worth stopping…read morein to see if you can find something great! Nice brands marked way down.

Knowledgeable helpful staff who guided me to quality brands and styles. if they don't have your…read morestyle they promise 2-3 days but it's usually 1-2 days.

Small sporting good shop. Lotsa selection. Stopped for tennis balls but they didn't stock. Clean…read morebright. Staff was friendly and helpful. Great location in a shopping complex.

I love Fleet Feet. It's how I found out I was wearing shoes 1.5 sizes too small for me and was also…read morewhere I discovered my arches were falling. I love the insight fleet feet gives you on your step, how you walk, your arch height, etc. and how they suggest shoes based on these things. It is not cheap but Ive always considered it worth the money. I was a consistent customer for years and always visited this fleet feet for new shoes either by myself or with my mom as she is also a return customer. But about a year ago I had a defective shoe and when I brought it up there for a replacement or exchange (they have a 60 day return policy) I was NOT treated nicely. She made me feel like I was doing something very wrong and she was extremely rude. She (the manager of the store) didn't care about my previous concerns with how shoes used to fit and caused my toes to be crowded and she rushed me out of the store with a replacement shoe that was not wide enough and did not help my issues. After wearing those shoes for a week or so I realized they were causing my toes to crowd even more and my smallest toe was curling under my other toes causing me to walk on it. Because she had made me feel so bad about my previous exchange, I just gave those shoes away and bought new shoes online off the Brooks website. I have not returned to Fleet Feet since. I've just bought directly from the supplier. If you don't want people to utilize the return policy, don't offer it. I would consider visiting another fleet feet in the future but it won't be this one.

Had a great experience at this Fleet Feet location! I could've gone to a store closer to me but…read morewanted an excuse to go out to Mt. Juliet to try a restaurant I'd seen on TikTok, so I drove the extra 20 minutes to this location. Annie came right up to help me out when I entered the store. We started with a foot scan, and she walked me through what all the measurements meant. After discussing what I was looking for (walking shoes) and describing issues I've had with shoes in the past (heel pain, not enough support), she started the process of pulling shoes for me. Without her expertise, I never would have pulled shoes in a size 10.5--a full size larger than I typically wear!--and wouldn't have tried any/most of the styles she selected. She was super patient and helped me try on at least 10 different pairs of shoes so I could compare them, and when I waffled about whether I liked the color of the shoes I'd landed on, she brought out the other color available and let me walk around in both to make sure I was comfortable with my decision. Then she helped me pick out insoles that would make the shoes I picked even more supportive; I think we went through 5 or six of those to find the right ones. Given the cost of the shoes they sell, this is the level of service I would've hoped for but honestly didn't expect to receive. The store was busy from the time I arrived to the time I left (almost an hour later), but Annie didn't pressure me into buying shoes or insoles and the store was well-staffed enough to ensure that other customers had associates helping them, too. I felt comfortable with the choices Annie helped me make and left the store with a pair of shoes that I can't wait to wear in. I would definitely recommend this location to someone who knows nothing about their feet and biomechanics but wants more comfortable shoes, and I imagine they would be just as great for seasoned athletes looking to pick up their next pair of runners.

Carl helped me alot searching for western boots with steel toes bryan did an amazing job on my two…read morewestern hats i was walking around the store ( clean , very attentive with clerks )

Not what I was expecting but a lot of inventory. Don't expect anyone to help you. I didn't see any…read moreemployees helping anyone. It's self service I guess. I saw one customer that was helping himself buy boots. I might have if I had been able to ask fitting questions. Anyway; I went expecting to buy boots and I didn't

This has to be the most unethical business there is. I bought my husband gym Shorts and my fault…read morecan't find the receipt and since for some reason the purchase didn't reflect on my scorecard we are being penalized. We can exchange them but only getting the lowest price. I paid 35.00 per each pair and they are still ringing up as 35.00 but because I can't find my receipt you will only give me 3.50 back to apply to another purchase. When asking the sale associate what you do with them after I'm being told we put them back on the floor. Isn't that double dipping? How is that even an ethical business practice and for your sales associate to pretty much state they aren't on sale and still reflecting the purchase price

Dicks find a way to keep your money even if you have receipt. I call the 800 number they provide me…read morewith. The person told me the can mail me a check 5 to 7 weeks. I use a cash app visa card & the want to give me a gift card. Why can't they give me cash or swipe it back on my card??? This is bad business they got me this time but never again.

Horrible customer service! I bought a "brand new tent". When i opened it to check it! It had trash…read morein it as well as broken poles and missing lights. It was VERY CLEARLY USED. Kids trash was everywhere unit. I called to ask for a replacement and asked if they could stick the last one aside to swap for my broken one. The employee flat out said no. Mind you I drove 35-40min across town to get this specific tent . Thankfully another facility was able to assist and replace! Would not recommend this location even if it was the last sports facility in the state. Go elsewhere save yourself the headache!

Went in for softball pants and a fielding mask and when I asked for help finding said fielding mask…read moreI was told it wasn't the employees department and they didn't know. Happened twice.

I love going to Maxi's every time I land in Albany , NY me and my crew always have a great time. We…read morelove the karaoke and the personalities of the bar.

Clean and staff were super polite! There was tons of kitchen options but lacking in bathroom items…read more(was looking for a soap dish). The cloths were adorable and tons of seasonal stuff, so cute!