I visited the store to make a $100.00 payment toward my credit card balance. However, this payment…read morehas not been applied to my account, nor has it been received by Comenity Bank. I am concerned that a payment made in-store has not been properly processed between the store and the bank. Since then, I have been working to resolve this issue and provide proof of payment. Comenity Bank has requested that I submit my payment receipt for verification, even though this situation was not due to an error on my part. Unfortunately, I have been unable to send the requested documentation because the Comenity Bank website is not allowing me to submit a message; I have attempted multiple times, but the system appears to be malfunctioning. This situation has caused significant inconvenience. Although I made my payment on time, I am now being charged late fees and additional penalties. I will be canceling my credit card account.

I went to the store to purchase a pistol and was treated like criminal by the counter guy who…read moreliterally told me that he would not let me purchase just because he did not feel like selling it to me, he has no way to know me and did not even Intent to do a background check, the only justification he could have is that I'm Hispanic and he just wanted to be racist. This store has been my family store for years but we are not going back anymore.

Under Armour Factory sits in one of the corners of the massive outlet complex and is a fairly large…read morestore that has a wide variety of sporting goods clothing, accessories, etc...at decent prices. We popped in, as we are always on the lookout for athleisure. They had a solid selection and we ended up scooping up two paid of gym shorts for a great price. Service was decent. We passed a few folks on the floor and were not engaged, but at the register the cashier was friendly and polite. Overall, solid Under Armour store.

From the owner: Under Armour serves as a catalyst for the progress of athletes and our communities. Our purpose…read moresits at the intersection of "Who We Are" and the "Need in the World" we can fulfill.

Puma is something I use to rock about 15 years ago. I'm really surprised but happy that they're…read morestill in business. Now their attire is not my style or my thing to wear now, a lot of the stuff remains the same. I believe the brand is still very popular in other countries. As for prices, it seems to be very affordable compared to back then. They have also collaborated with Mercedes and bmw, which i thought was interesting. They had clothing attire and shoes with both car symbols.

From the owner: PUMA is one of the world's leading sports brands, designing, developing, selling, and marketing…read morefootwear, apparel, and accessories. For over 65 years, PUMA has established a history of making fast product designs for the fastest athletes on the planet. PUMA engages in exciting collaborations with major brand advocates including musical superstar Rihanna and her acclaimed Fenty collection. It also offers performance and sport-inspired lifestyle products in categories such as Football, Running, Training and Fitness, Golf, and Motorsport.

Columbia Factory Store is one of many outlet stores located at Tanger Outlets. We were popping…read morearound to all the stores in search of whatever caught our eye and decided to swing by Columbia. The store is large and packed with goods. It is well laid out, organized and easy to maneuver through without being overwhelming. We found several shirts and a pair of shoes that were well priced, so we left with more than we arrived with...per usual. My only issue with this location was the service, or lack thereof. There were three Associates congregated behind the counter the entire time we were in store. In addition to us, there were several other shoppers, and none of us interacted with staff unless we checked out or sought them out behind the register. Weird style of retail service... Overall, solid 3.5 experience due to service, but since we do not do half stars, 4 it is.

My initial review was bad. But they remedied the problem. I just wish I had not had to contact the…read moreBetter Business Bureau to get it done. But congratulations to Columbia for fixing the problem. I purchased a jacket from Columbia as a Christmas gift for my wife. The jacket did not fit, so we returned it promptly. Columbia has now had the jacket back in their possession for over two weeks, yet my refund has still not been issued. When I contacted customer service, I was told the refund would be processed within seven days. That timeframe has passed. On a follow-up call, I was then told it could take 7-10 business days, which directly contradicts the original communication. When I called again, I was told to "check with my financial institution." I did not purchase the jacket from my bank, and I did not return it to my bank. I returned it to Columbia. This feels less like a processing delay and more like an unwillingness to issue a timely refund. Taking a customer's money immediately but holding both the product and the funds for weeks after a return is poor business practice. Based on this experience, I do not recommend doing business with Columbia. I plan to file a formal complaint with the Better Business Bureau.

The best outdoor gear shop in Nashville! Like all REI co-ops, this one is clean and has friendly…read morestaff who are well-educated in the products. The store is large, but the team here goes above and beyond to guide you toward what you need. Just recently I returned an ill-fitting item I purchased online and an employee helped me find a better option for me in store - somewhere I never would have looked. I trust this store and would recommend to anybody in need of supplies for an outdoor adventure!

This has to be one of the most organized stores around town. Although I have been to many REI…read morelocations, and they basically all are. You walk in are immediately greeted by helpful faces asking how they can help. Which is great as the store is so big and has so many options, it surely can feel a little overwhelming. The employees there are experts in the outdoors, and genuinely want to see you walk out happy so you can go enjoy the outdoors too. Their return policy is amazing. This location is just off Franklin Road and has a huge and convenient parking lot. Anytime I need a little help and don't have time to do the research myself, this is my #1 stop because I know they will steer me right.

went to exchange an item without a receipt, would not let me. I but the new item, at the bottom of…read morethat receipt, says you can exchange only without receipt, exactly what I was trying to do. Being it up, employees blow it off. Now I have item that's not needed due to ignorant employees too lazy to process it. Complete crap

poor selection extremely overpriced and over rated. Go to old navy or vineyard next door 1/4the…read moreprice

From the owner: Summersalt is a generation-defining apparel brand, providing wardrobe essentials for women who are…read moregoing places. Summersalt launched in 2017 with swimwear made from recycled materials at a $95 price point — designer quality without the designer price tag. Since then, it’s launched new categories including loungewear, sleepwear, intimates, activewear and outerwear. Summersalt pieces are modern and fun, with an impeccable data-backed fit based on millions of measurements from 10,000+ women. In the few short years since our founding, Summersalt has built a loyal following of customers, influencers and celebrities, while garnering praise from leading fashion media including Vogue, Harper’s Bazaar, ELLE and InStyle.

very unprofessional, store was a mess, had up to 3 hour wait, and wrote notes that said "employee…read morewants this" and taped them to my stuff before I even accepted their offer. Waste of time.

On Saturday 16 Jan 2021 i turned in two full bags of clothes into the Plato's on Hickory Hollow off…read moreBell Rd, one of which had a bunch of clothes that still had tags and never had ever been worn before.. i didn't have a car on Saturday after I dropped those bags off nor on Sunday.. i went in on Tuesday to find out that they donated them to somewhere.. i am furious because i was never once told that if you don't pick up after 48 hours that they get rid of you clothes, nor is it posted anywhere.. you guys are wrong .. i hope at a time like this where jobs are being shut down you guys will have to eventually have to close.. and when people need the money now a days to get by.. if that is your policy then you may need to rethink that, it is unfair to the consumer and plain fucking wrong. I am very unhappy with your service.. and will never ever step foot in any of your stores, will be passing it along to everyone i know.. Sent from my iPhone

One of the worst experiences with ordering online a company could possibly provide. After they…read morecharged my account and sent out 1 of the 3 items they declined sending the other 2 because they couldn't verify my information. They should have verified it the same way they verified it to send the shoes out. No one was going to call to inform me or let me know that I was not going to be receiving my items and they planned on just leave in me hanging. Foot Locker can cover their identity's as Foot Action but it's still a horrible company because of the way they treat people.

always great service and stories to be had and heard. great secret spot in hickory hollow to get…read moreretros and exclusives.